The word hospitality derived from the Latin
word “Hospitare”, meaning “to receive as a
To receive as a guest implies to a host
prepared to meet a guest’s basic
requirements while that guest is away from
This requirements of a guest have
traditionally been food, beverages and
lodging or shelter.
I. Overview of Hospitality Industry
A. Characteristics of Hospitality Industry
B. Components of Hospitality Industry
1. Lodging Operations
-such as hotels, resorts, motels etc.
2. Transportation Services
-such as taxi, train, cruise ships, etc.
3. Food and Beverage Operations
-such as restaurants, bars, etc.
4. Retail Stores
-such as souvenir shops, etc.
C. Classification of Hotels
According to Size:
a. Small Scale (under 150 rooms)
b. Medium Scale (150 to 299 rooms)
c. Large Scale (300 and above)
2. According to Target Market:
Bed and Breakfast Hotels
Time-Share and Condominium
Alternative Lodging Properties
3. According to Levels of Service
a. World-Class Service
b. Medium-Range Service
c. Economy / Limited Service
4. According to Type of Ownership and
- Management Contract
5. Reasons for Traveling
a. Business Travel
b. Pleasure Travel
c. Group Travel
d. Buying Influences
6. According to Quality Ranking
7. According to Location