Mgt 230 final exam 29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of management is the CEO most likely descri
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Mgt 230 final exam 29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of management is the CEO most likely descri

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29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of ...

29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of management is the CEO most likely describing in this example?

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just to come to work and complete the tasks on a list."

A. Organizing
B. Leading
C. Controlling
D. Decision making

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Mgt 230 final exam 29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of management is the CEO most likely descri Mgt 230 final exam 29) Suppose you are interviewing the CEO of a large company. The CEO is telling you about his or her job as a manager and how he or she spends time. Using the description below, which function of management is the CEO most likely descri Document Transcript

  • MGT/230 Final Exam Guide Click Here to Buy the Tutorial/Answers1) Planning involves which of the following? A. Analyzing current situations B. Determining rewards for goals achievement C. Motivating employees D. Implementing necessary changes2) _______ is specifying the goals to be achieved and deciding in advance the appropriateactions needed to achieve those goals. A. Staffing B. Leading C. Organizing D. Planning3) Advances in genetic engineering and biotechnology are expected to produce some foodproducts that will become available year-round even in northern climates. These changes willprovide grocers with an opportunity to reduce their shipping costs while at the same time,offering fresher produce to their customers. These advances are an example of changes in the A. technological environment B. economic environment C. political environment D. ecological environment
  • 4) _________ trends regarding how people think and behave have major implications formanagement of the labor force, corporate social actions, and strategic decisions aboutproducts and markets. A. Psychological B. Economic C. Technological D. Societal5) Which of the following is a step in the decision-making process? A. Generating an idea B. Good business planning C. Evaluating the decision D. Delegating a task6) Which is a step in the decision-making process? A. Resolving and reducing conflict B. Making the choice C. Using the lack of structure D. Delegating a task7) The targets or ends the manager wants to reach are called A. goals B. missions
  • C. visions D. strategies8) In the _______________ stage of the planning process, managers should weigh theadvantages, disadvantages, and potential effects of each alternative goal and plan. A. goal and plan evaluation B. goal and plan selection C. implementation D. alternate goals and plans9) Tactical planning would include which of the following? A. Profit goals B. Design, test, and install the equipment needed to produce a new product line C. Human resources requirements D. Return on investment10) The internal analysis component of the strategic management process assesses theorganization’s A. performance levels B. competitors C. industry growth rate D. product substitutions in the market11) Eagle Manufacturing, Inc., is in the middle of its first day of the senior managementretreat. The topic on the agenda is corporate social responsibility (CSR). Most of the group
  • has seen this brought up before and then shot down because it generally costs Eaglesshareholders in the form of a lower stock price. But the new VP of Ethics, Gloria Wright, isabout to explain why she believes CSR will actually benefit the shareholders and Eaglemanagement alike. Her team begins the presentation with a discussion of CSR—its currentdefinition and reconciliation of past views. Jeremiah then discusses the importance of being agood global corporate citizen by supporting the local school system. Ellen takes the floor tomake the case for doing what is expected by global stakeholders even though there are nolaws requiring those actions. Finally Gloria wraps the discussion up with why Eagle shouldtake legal and economic responsibility for the firms performance. To Glorias teams credit,senior management does appear to buy into the pyramid of global corporate socialresponsibility and performance that her team just presented.Ellens presentation most likely focused on the __________ responsibility of the firm. A. economic B. legal C. ethical D. social12) Eagle Manufacturing, Inc., is in the middle of its first day of the senior managementretreat. The topic on the agenda is corporate social responsibility (CSR). Most of the grouphas seen this brought up before and then shot down because it generally costs Eaglesshareholders in the form of a lower stock price. But the new VP of Ethics, Gloria Wright, isabout to explain why she believes CSR will actually benefit the shareholders and Eaglemanagement alike. Her team begins the presentation with a discussion of CSR—its currentdefinition and reconciliation of past views. Jeremiah then discusses the importance of being agood global corporate citizen by supporting the local school system. Ellen takes the floor tomake the case for doing what is expected by global stakeholders even though there are nolaws requiring those actions. Finally Gloria wraps the discussion up with why Eagle shouldtake legal and economic responsibility for the firms performance. To Glorias teams credit,senior management does appear to buy into the pyramid of global corporate socialresponsibility and performance that her team just presented.Gloria’s team’s presentation focused on the pyramid of global corporate social responsibility.To do what is desired by global stakeholders correlates with the _______ component of thepyramid.
  • A. philanthropic B. ethical C. legal D. economic13) In the study by Lawrence and Lorsch, companies in complex, dynamic environmentsdeveloped _____ levels of differentiation; and _____ levels of integration. A. low; low B. high; high C. low; high D. high; low14) An aspect of the organization’s internal environment created by job specialization and thedivision of labor is called A. differentiation B. integration C. division of labor D. specialization15) An organization with departmentalization that groups units around products, customers,or geographic regions is called a A. divisional organization B. centralized organization C. matrix organization
  • D. functional organization16) Which of the following statements about matrix organizations is true? A. A matrix organization is the same as a functional organization. B. A matrix organization is the same as a product organization. C. A matrix organization is a hybrid of the functional and divisional organizationalforms. D. A matrix organization is considered out-of-date compared to the organicorganization.17) An organization with departmentalization that groups units around products, customers,or geographic regions is called a A. centralized organization B. matrix organization C. virtual organization D. divisional organization18) Sports International (SI) began business by making shoes for athletes. They soonexpanded into making shoes for non-athletic purposes. They now manufacture and distributeclothing, sporting equipment, and protective sports gear worldwide. They aredepartmentalized by products sold to serious athletes, products sold to "weekend" athletesand products sold to sports teams. SI has utilized which form of departmentalization? A. Geographic B. Customer C. Functional D. Matrix
  • 19) The trait known as leadership motivation suggests that great leaders A. can motivate others to work hard B. can motivate others to become leaders C. can motivate others to join D. want to lead20) A leadership perspective that attempts to identify what effective leaders do and thebehaviors they exhibit is referred to as the A. behavioral approach B. trait approach C. transformational leadership D. strategic approach21) __________ leadership invites colleagues at the same level to solve problems together. A. Horizontal B. Collegial C. Lateral D. Linear22) Leaders who relate to others to serve their needs and enhance their personal growth whilestrengthening the organization are known as A. lateral leaders B. shared leaders C. bridge leaders D. servant-leaders
  • 23) A shift in worker values toward personal time, quality of life, self-fulfillment, and familyis occurring among A. men B. women C. women and men D. minorities24) Future trends in the labor force include a A. smaller labor force B. more experienced labor force C. more homogenous labor force D. younger labor force25) Behavior that gives purpose and meaning to organizations, while envisioning andcreating a positive future, is known as A. strategic leadership B. supervisory leadership C. organizational leadership D. task leadership26) The correspondence between actions and words that include characteristics such ashonesty and credibility is known as A. drive
  • B. self-confidence C. knowledge of the business D. integrity27) Owners from two businesses have asked you which type of control system they shouldutilize. To help you make your decision, they have each provided a brief description of theirorganization. Alpha Omega, Inc., is a large corporation built in the 1950s. They producechemical concentrates for industrial cleaning. Their organization uses a strict set of rules andregulations with their workforce. They have the ability to track a large amount of data usingstatistical techniques. Mid-Atlantic Health is a regional medical center. They want to use acontrol system that will allow them to tie pricing of services and profits to specific services inthe medical center. The control systems that should be used in the scenarios above weredeveloped by A. William Ouchi B. Xerox C. Frederick Taylor D. Motorola28) Your manager is speaking to a group of employees about a problem in your department.Employees are not complying with the rules regarding clocking in and clocking out each day.The rules in this situation are very important as employees will not receive their correct pay ifthe clocking procedures are not followed. There are three suggestions being considered toaddress this problem. Employees will be monitored at the entrance during shift changes to make sure that eachcomplies with the procedure. Reports will be reviewed at the end of each pay period. The reports will contain datatracking the number of employees not complying with the procedures each shift. Employeesviolating the procedure will be counseled to correct the problem. A new procedure will be developed describing an easier procedure for employees tofollow. Training will be conducted so that each employee knows the policy and the procedurebefore it is enacted.
  • Option 1 describes which approach to bureaucratic control? A. Feedback B. Concurrent C. Feedforward D. Market29) Suppose you are interviewing the CEO of a large company. The CEO is telling you abouthis or her job as a manager and how he or she spends time. Using the description below,which function of management is the CEO most likely describing in this example?"My job, for some part of each day, is to empower our employees to think of things in newand different ways, not just to come to work and complete the tasks on a list." A. Organizing B. Leading C. Controlling D. Decision making30) Suppose you are interviewing the CEO of a large company. The CEO is telling you abouthis or her job as a manager and how he or she spends time. Using the description below,which function of management is the CEO most likely describing in this example?"Every six months or so, my senior management team and I meet to discuss the goals thatwill be achieved over the next year, three years, and beyond. We then make sure we are clearon who will take responsibility to see that the appropriate actions are undertaken to achieveour goals within the time frame we set." A. Planning B. Organizing
  • C. LeadingD. Decision making