PIONEER•   Sunanda Sarker    161201•   Mousumi Shabnam 161215•   Shamima Majumdar 161218•   Taanzim Jahan     161239•   Ta...
SYNOPSIS   Armor Coat   C.J Albert   52-year-old Ed McGlynn   New-comer Roger Sterling
SYNOPSIS   Ed- the star salesperson   Roger was assigned to work with Ed on his    computer knowledge   Ed closed himse...
WHY ED WAS UNWILLINGTO ACCEPT THE CHANGE?
   Ed’s ego and self-esteem   Age gap   Reverse mentoring
Why did C. J. need to connect theworks of both Ed McGlynn andRoger Sterling?
   Ed       has 23 years of experience with “Armor        Coat”       had a very strong information regarding        cu...
WHY THE TECHNOLOGICAL CHANGEWAS NEEDED FOR “ARMOR COAT”?
GROUNDS   To continue its existence in the market   Changing customer’s mentality   No other way to overcome the custom...
WHAT SHOULD C. J. DO?
RECOMMENDATION FOR C. J.   Undo the damage to Ed.   Assist Ed in his efforts to accommodate all the    changes.   Shoul...
DO YOU AGREE WITH?
REASONS:   New knowledge and technology is frequently up-    dated day by day   we have to learn otherwise we will live ...
Too old to learn
Too old to learn
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Too old to learn

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Solution of Case Study of HBR

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Too old to learn

  1. 1. PIONEER• Sunanda Sarker 161201• Mousumi Shabnam 161215• Shamima Majumdar 161218• Taanzim Jahan 161239• Tashkeen Jahan 161259
  2. 2. SYNOPSIS Armor Coat C.J Albert 52-year-old Ed McGlynn New-comer Roger Sterling
  3. 3. SYNOPSIS Ed- the star salesperson Roger was assigned to work with Ed on his computer knowledge Ed closed himself off from learning new technology Ego clash began between two Both was looking for solution ; therefore went to business dinner. But no solution came out Both turned to C. J. for counsel and warned to leave the company
  4. 4. WHY ED WAS UNWILLINGTO ACCEPT THE CHANGE?
  5. 5.  Ed’s ego and self-esteem Age gap Reverse mentoring
  6. 6. Why did C. J. need to connect theworks of both Ed McGlynn andRoger Sterling?
  7. 7.  Ed  has 23 years of experience with “Armor Coat”  had a very strong information regarding customer base Roger – “web guru”  Had a reputation for his technological savvy  Non-existent people skill If the customer-focused salespeople understood the Web more, they could help the company use the Internet to boost profits and improve service.
  8. 8. WHY THE TECHNOLOGICAL CHANGEWAS NEEDED FOR “ARMOR COAT”?
  9. 9. GROUNDS To continue its existence in the market Changing customer’s mentality No other way to overcome the customer’s desire To compete with the competitors Cheaper, more efficient, easy to communicate
  10. 10. WHAT SHOULD C. J. DO?
  11. 11. RECOMMENDATION FOR C. J. Undo the damage to Ed. Assist Ed in his efforts to accommodate all the changes. Should have an intervention from HR Reposition reverse mentoring more positively to his employees. Needs to reexamine how it matches individuals. Seek out the best practice from other companies. Needs to exercises real leadership. badly bruised.
  12. 12. DO YOU AGREE WITH?
  13. 13. REASONS: New knowledge and technology is frequently up- dated day by day we have to learn otherwise we will live behind the development. age just determines the state of human life and physical development, but knowledge does not increase by age if we do not learn.

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