What is management?Management is defined as the pursuit of organizational goals efficiently and effectively by integrating the work of people through planning Organizing Leading and controlling the organization’s resources..• Organizations, or people who work together to achieve a specific purpose. • “the art of getting things done through people.”
To be an Exceptional manager?• Be a task oriented, achievement oriented, and people oriented.• Plan, organize, lead and control• Be able to differentiate efficiency vs. effectiveness and act accordingly.
Efficiency Vs. Effectiveness How efficient? How effective?use resources—people, money, raw materials, and achieve results by making the right decisions andthe like—wisely and cost-effectively. carrying them out successively.
Why Organizations need Manager?• Good managers create value.• Their influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.• They bring their talents / innovations to use in organization’s benefits.
Why study management?• to understand how to deal with organizations from the outside : how it runs, how managers make decisions. Useful if you are a customer or investor.• How to relate to your supervisor: pressure they deal with and how they respond to you.• How to interact with co-workers: understand the teamwork, culture difference, deal conflict and stress.• How to manage yourself in the workplace: receive lesson like self-management, managing stress, coping.
Seven Challenges for Managers?1. Managing for “Competitive Advantage” – the ability of an organization to produce goods or services more effectively than competitors. Be responsible - Customer service Innovation – new ideas Quality - products and service Efficiency2. Managing for “Diversity” – maximizing the contributions of employees who are diverse ingender, age, race, religion, ethnicity, personality, and so forth.3. Managing for “Globalization” – many cultural differences in global transactions.4. Managing for “ Information technology” – internet, e-business, e-commerce, telecommunicating, video conferencing, computing.5. Managing for “ Ethical standards” – Managers must enforce ethical standards, and lead byexample.6. Managing for “ Sustainability” -- climate change / global warming effect on economy.7. Managing for “ Your own happiness and life goals” – if you are people person and lovemanaging.
Four functions of Manager? Set goals and decide how to Planning achieve them. “Arrange tasks, people and other Organizing resources to accomplish the work”“Motivate, direct and influencepeople to work hard to achieve the Leadingorganization’s goals” “Monitor performance, compare it with goals, and take corrective action Controlling as needed”
Levels & Areas of Management?Top Managers – make longterm decisions about theoverall directions of theorganization & establish itsobjectives, policies, & Middle Managers –strategies. implement the policies and plans of the top managers.First-line Managers– make short termoperating decisionsdirecting the dailytask of workers. Non Managerial positions – worker