Communication Challenges

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it is a good slide made by us for our Business Communication course's presentation. communication challenges is very useful to understand for students to have an effective learning by this slide.

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Communication Challenges

  1. 1. Welcome to Our Presentation
  2. 2. Prepared for MD Abdul Muhith Chowdhury Lecturer Department of Business Administration Leading University, Sylhet.
  3. 3. Presented by Members of Brainstorming Group
  4. 4. Communication Challenges
  5. 5. Introduction • Communication. • Challenges. • Communication Challenges.
  6. 6. Communication Challenges/Obstacles • • • • Poor Listening Skills. Language Differences. Perceptual Differences. Cultural Disparity.
  7. 7. Communication Challenges/Obstacles Contd. • • • • Time Constraints. Distraction/Noise. Complexity in Organizational Structure. Meetings.
  8. 8. Communication Challenges/Obstacles Contd. • Business Operations with Technology. • Budget. • Emotions.
  9. 9. Communication Challenges/Obstacles Contd. • Information Overload. • Untrained Work Force. • Secrecy and Deception.
  10. 10. Overcoming Communication Challenges • Listening carefully and patiently. • Eliminate differences and show respect • Adopt an audience-centered approach
  11. 11. Overcoming Communication Challenges Contd. • Avoid emotion. • Study other cultures and language. • Reduce hierarchal complexity and offer democracy.
  12. 12. Overcoming Communication Challenges Contd. • Proper utilizing communication technology. • Lessen the environmental hurdles. • Use multiple channels and medium.
  13. 13. Overcoming Communication Challenges Contd. • Set an appropriate time limit. •Offer sufficient practical training and technical know-how.
  14. 14. Challenges in Communication Process • Use of jargon, or unfamiliar terms. • Emotional barriers. • Lack of attention, interest, distractions. • Differences in perception and viewpoint.
  15. 15. Challenges in Communication Process Contd. • • • • • Physical disabilities. Physical barriers. Language differences. Expectations and prejudices. Cultural divergences.
  16. 16. Challenges in Verbal Communication • Face-to-conversation, distance. • Revising spoken words. • Difficulty to express very complex & sophisticated information. • no permanent record or proofs.
  17. 17. Challenges in Verbal Communication Contd. • Audience is large and geographically dispersed • Distorting speeches. • Exceed the allotted time.
  18. 18. Challenges in Nonverbal Communication • Different facial expressions in different cultures. • Missing eye contact. • Unfamiliar gestures and cues. • Excess physical attractiveness.
  19. 19. Challenges in Nonverbal Communication Contd. • Misuse time. • Space. • Touching behavior.
  20. 20. Challenges in Internal Communication • • • • Email/Instant Messaging. Phone Calls. Video Conferences. In-Person.
  21. 21. Overcoming Challenges in the workplace • Speak to them. • Let them speak and you listen.
  22. 22. Overcoming Challenges in the workplace Contd. • Have a mediator. • Do not make it too personal.
  23. 23. Overcoming Challenges in the workplace Contd. • Be open-minded. • Be specific in your words.
  24. 24. Overcoming Challenges in the workplace Contd. • Do not generalize. • Do not be involved in other’s problems.
  25. 25. Overcoming Challenges in the workplace Contd. • Have proper place and time for confrontation. • Communicate regularly.
  26. 26. Challenges in External Communication • • • • Letters and Memos. Websites. Reports & News Releases. E-mail.
  27. 27. Overcoming External Challenges • • • • Letters and Memos. Websites. Reports & News Releases. E-mail.
  28. 28. Challenges in Cross Cultural Communication • High Context vs. Low Context. • Language Differences. • Social Differences.
  29. 29. Challenges in Cross Cultural Communication Contd. • Time and Space Issues. • Religious Beliefs. • Nonverbal Signals.
  30. 30. An Example of Gestures
  31. 31. Overcoming Cross Cultural Challenges • • • • Choose specific & accurate words. Avoid slang ,local accents and pronunciations. Study other cultures and languages. Listening carefully and patiently.
  32. 32. Overcoming Cross Cultural Challenges Contd. • Being aware of the values, beliefs, practices, social differences. • Learning other culture’s common greetings and phrases. • Show respect to differences in other cultures. • Be alert to use nonverbal cues & expressions. • Pay attention when people talking native languages.
  33. 33. Communication Challenges in Globalization Era • Technology. • Information. • Cultural Disparity.
  34. 34. Success for YOU… … for overcoming these challenges in the new global and diverse workplace requires excellent communication skills!
  35. 35. Conclusion
  36. 36. Thank You

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