About SCQAA-SF- A Not-for Profit Organization KM INNOVATION• SCQAA-SF (www.scqaa.net) chapter sponsors the sharing of information to promote and encourage the improvement in information technology quality practices and principles through networking, training and professional development.• Networking: We meet once in 2 months in San Fernando Valley.• Check us out on LinkedIn (SCQAA-SF)• Contact Sujit at firstname.lastname@example.org or call 818-878-0834April 19, 2012 2
Membership Benefits: KM INNOVATION• Excellent speaker presentations on advancements in technology and methodology• Networking opportunities• PDU, CSTE and CSQA credits• Regular meetings are free for members and include dinnerApril 19, 2012 3
Effective Innovation Technique KM INNOVATION in a Learning Organization (utilizing Knowledge Base) SCQAA April 18, 2012 Kiho Sohn Innovation-KM Consultant email@example.com 818-620-4989
Business InnovationKM INNOVATION Converging ProcessOpportunities Idea Selection/ New Products Generation Validation
Technical InnovationKM INNOVATION Diverging Process Idea Selection/Problems Solutions Generation validation
Wisdom of Crowd…Smart Not as KM as Crowd INNOVATIONHow smart am I…?
Beyond the participants’ experiences KM INNOVATION Knowledge- bases
Have you heard these terms? KM • Communities of Practices INNOVATION • Collaboration • Social Networking • Lessons Learned Database/ Best Practices • Advanced Search Engine • Experts Locator/ Expertise Network • Document Management System • Enterprise Content Management • Knowledge for Innovation These are all parts of Knowledge Management!!!
Knowledge Transactions KM INNOVATION People Media- basedPeople Collaboration CapturingMedia- Learning Searchingbased & Training & Organizing
Learning Organization KM INNOVATION Learning DuringLearning Learning Before After Knowledge- base
Knowledge-based Innovation - TRIZ KM INNOVATION
Think Outside the Box KM INNOVATIONIn the following line of letters,cross out six letters so that the remaining letters,without altering their sequence,will spell a familiar English word. B SAI N X LEATNTEAR S BANANA
Knowledge-based Innovation - TRIZ KM INNOVATION Knowledge-based Creativity and Innovation (Ultimate Benefit of Knowledge Management) Systematic Predictable Works for “Right Brain” Creative People as well as for “Left Brain” Technical People
What is TRIZ? KM INNOVATION• Russian acronym for “The Theory of Inventive Problem Solving” • Created by Genrich Altshuller (1926 - 1998) • Research began in 1940’s • Findings began with over 200,000 patents • Research covers over 3.1 million patents
3 Key Findings KM INNOVATION1. Problems and solutions are repeated across industries & sciences2. Patterns of technical evolution are repeated across industries & sciences3. Best innovations come from outside the field where the original problems were developed
This is how TRIZ works KM INNOVATION Knowledge-based, Systematic Innovation MethodologyPatent-based Scientific Evolution-based40 Principles Effects Prediction TRIZ TRIZ General General Problem Solution Your Your Problem Solution
40 Inventive Principles KM1. Segmentation 21. Skipping INNOVATION2. Taking out 22. "Blessing in disguise"3. Local quality 23. Feedback4. Asymmetry 24. Intermediary5. Merging 25. Self-service6. Universality 26. Copying7. "Nested doll" 27. Cheap short-living objects8. Anti-weight 28 Mechanics substitution9. Preliminary anti-action 29. Pneumatics and hydraulics10. Preliminary action 30. Flexible shells and thin films11. Beforehand cushioning 31. Porous materials12. Equipotentiality 32. Color changes13. The other way round 33. Homogeneity14. Spheroidality - Curvature 34. Discarding and recovering15. Dynamics 35. Parameter changes16. Partial or excessive actions 36. Phase transitions17. Another dimension 37. Thermal expansion18. Mechanical vibration 38. Strong oxidants19. Periodic action 39. Inert atmosphere20. Continuity of useful action 40. Composite materials
Example of Principle #1: Segmentation INNOVATION KM
Example of Principle #32: Color Change KM INNOVATION
In Summary… KM INNOVATIONConsider these when your organizations face innovationchallenges: KM Two brains are better than one Effective innovation from utilizing expanded “knowledge- bases” “Good KM System” can create “Good Knowledge-bases” “Outside the Box Thinking” or “Paradigm Shift Thinking” Innovative solutions can come out in a few days Quick & Effective Innovation Solutions >> Innovation Workshop !!!
?? Workshop for SCQAA Members ?? KM INNOVATION Condensed to 1-Day Format Minimum 20 Registration Possible Dates: May 12th or 19th If you want to bring your own problem to be solved during the workshop Be the Sponsor! Will be a Fun-filled 1-Day !!!
KM INNOVATION Thank you Kiho Sohn 818-586-3693Kihosohn@sohnconsulting.com