Dr.K.Baranidharan
Present by…
TOTAL
QUALITY
MANAGEMENTTQM
218 August 2013
EMPLOYEE EMPOWERMENT
Presented by
Dr.K.Baranidharan
Definintion
• People have the ability, the confidence,
and this commitment to take the
responsibility and ownership to imp...
• The verb empower means ‘ to give the
means, ability or authority’.
• Therefore empowerment in work
setting involves givi...
Job enrichment vs Job empowerment
JOB ENRICHMENT
• Job enrichment is
aimed at expanding
the content of an
individual’s job...
PRINCIPLES OF EMPOWERING
• 1.Treat them with dignity and respect
• 2.allow them to fail but guide them and counsel them
wh...
CHARACTERISTICS
• Some important characteristics of empowered
employees, identified by Hubert Rampersad, are
that
• They f...
Dr.K.Baranidharan
THANK YOU
TQM - EMPLOYEE EMPOWERMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN
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TQM - EMPLOYEE EMPOWERMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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EE&FA - EMPLOYEE EMPOWERMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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TQM - EMPLOYEE EMPOWERMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

  1. 1. Dr.K.Baranidharan Present by…
  2. 2. TOTAL QUALITY MANAGEMENTTQM 218 August 2013
  3. 3. EMPLOYEE EMPOWERMENT Presented by Dr.K.Baranidharan
  4. 4. Definintion • People have the ability, the confidence, and this commitment to take the responsibility and ownership to improve the process and initiate the necessary steps to satisfy customer requirements within well-defined boundaries in order to achieve organizational values and goals.
  5. 5. • The verb empower means ‘ to give the means, ability or authority’. • Therefore empowerment in work setting involves giving people the means, ability and authority to do something they have not done before. - -----Webster’s Dictionary • Dependent upon two factors: 1. individuals personal choices and 2. organizational climate.
  6. 6. Job enrichment vs Job empowerment JOB ENRICHMENT • Job enrichment is aimed at expanding the content of an individual’s job JOB EMPOWERMENT • Job empowerment focuses on expanding on the context of the job such as its interactions and interdependencies to tot her functions of the organization
  7. 7. PRINCIPLES OF EMPOWERING • 1.Treat them with dignity and respect • 2.allow them to fail but guide them and counsel them when needed • 3.give them knowledge and information • 4.set standards of excellence • 5.tell people what their responsibilities are • 6.give them authority equal to the responsibility assigned to them • 7.provide them with feedback on their performance • 8.provide them with training that will enable them to maintain standards
  8. 8. CHARACTERISTICS • Some important characteristics of empowered employees, identified by Hubert Rampersad, are that • They feel responsible for their own task • They are given a free hand in their work • They balance their own goals with those of the organization • They are well trained, equipped, creative, and customer oriented • They are critical, have self-esteem and are motivated • They are challenged and encouraged • They monitor and improve their work continuously • They find new goals and change challenges.
  9. 9. Dr.K.Baranidharan THANK YOU

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