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TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN
 

TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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EE&FA - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

EE&FA - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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    TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN Presentation Transcript

    • Dr.K.Baranidharan Present by…
    • TOTAL QUALITY MANAGEMENT TQM 218 August 2013
    • EMPLOYEE INVOLVEMENT Presented by Dr.K.Baranidharan
    • EMPLOYEE MOTIVATION • “A process of stimulating people to accomplish desired goals” • “The process of attempting to influence others to do your will through the possibility of reward” • “The process of inducing people inner drives and action towards certain goals and committing their energies to achieve these goals”
    • Importance of Motivation • Improves employee involvement • Promotes job satisfaction and thus reduces absenteeism and turnover • Helps in securing a high level of performance and hence enhances efficiency and productivity • Creates a congenial working atmosphere in the organization and thus promotes interpersonal cooperation.
    • THEORIES OF MOTIVATION • Maslow’s Hierarchy of Needs: • 1) PHYSIOLOGICAL NEEDS • 2) SAFETY NEEDS • 3) SOCIAL NEEDS • 4) ESTEEM NEEDS • 5) SELF-ACTUALISATION NEEDS
    • PHYSIOLOGICAL OR SURVIVAL NEEDS • Preserve Human life • Needs for food, clothing and shelter • Needs must be first before higher level needs emerge. • (opportunity to increase earnings by a bonus for good work)
    • SAFETY NEEDS • When the physiological needs are reasonably satisfied, the safety needs become activated. • Protection : fire, accidents • Economic : fringe benefits, health, insurance • Environment • Behavior. • (job security, quality makes sales,. Sales make jobs)
    • SOCIAL NEEDS • These needs are for love friendship, exchange of feelings and grievances, recognition, belongingness, conversation, etc • (Appeal to the employee as a member of the team- he or she must not let the team down)
    • ESTEEM NEEDS • TWO TYPES • Self-esteem needs : self-confidence, achievement, self-respect, knowledge freedom • Other needs :status, recognition, appreciation etc • (Appeal to pride of workmanship, achieving a good score, recognition though awards, publicity etc)
    • SELF-ACTUALISATION NEEDS • Ultimate need which dominates a person’s behaviour when all lower needs are satisfied. • Self-actualisation also called self-realisation needs, refers to the desire to become every thing. • (opportunity to propose creative ideas and participate in creative planning)
    • HERZBERG’S TWO FACTOR THEORY or MOTIVATION HYGIENE THEORY Motivation factors • Achievement • Recognition • The work itself • Responsibility • Advancement and growth Hygiene factors • Supervisors • Working conditions • Interpersonal relationships • Pay and security • Company policy and administration
    • Dr.K.Baranidharan THANK YOU