MDeC - Digital Inclusion Roadmap


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MDeC - Digital Inclusion Roadmap

  1. 1. M A L AY S I A‟ S D I G I TA L I N C L U S I O N R O A D M A PMSC MalaysiaDigital Dividend1 6 A U G U S T 2 0 0 7 1/38
  2. 2. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. Issues and Challenges4. National Initiatives5. MSC Malaysia: Realising National Mission6. Moving Forward 2/38
  3. 3. Malaysia‟s VISION 2020Vision 2020 – a national vision of creatinga developed nation in our own mould Characteristics of a Vision 2020 society:  Strong moral and ethical values self-regulating and self-managing empowered through information and knowledge based on the concept of the dignity of human-kind Characteristics of a Vision 2020 economy:  Robust and resilient competitive and dynamic, but with fair and equitable distribution of wealth 3/38
  4. 4. FIVE (5) THRUST AREAS OF 9TH MALAYSIAN PLAN (2006 – 2010)“Malaysia has made a firmcommitment to embrace ICT as partof its strategy to transform itself into aKnowledge-Based economy andvalues-based society”YAB Dato’ Seri Abdullah Haji Ahmad BadawiPrime Minister of Malaysia 4/38
  5. 5. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. Issues and Challenges4. National Initiatives5. MSC Malaysia: Realising National Mission6. Moving Forward 5/38
  6. 6. Definitions of the Digital DivideNational Strategic Framework for Bridging the Digital Divide (NSF – BDD) The Digital Divide is a socio-economic situation that arises when a segment or segments of society have unequal access to contemporary Information and Communication Technologies (ICTs)  First generation definitions refer to access to Information and Communication Technologies (ICTs)  Second generation refers to access plus adoption of ICTs  Third Generation Definition: NSF – BDD Definition “The digital divide is seen more in terms of the value of the developmental benefits that ICTs make possible than in the actual physical access to the technology.” 6/38
  7. 7. Understanding the Digital Divide Social & economic value of ICTsSocio-economic value of ICTs VALUE GAP Intensity of ICT adoption ADOPTION GAP Diffusion of ICTs Our current state ACCESS GAP Time PHASE 1. Employ indicators of ICT diffusion PHASE 2. Employ indicators of intensifying adoption PHASE 3. Employ indicators of socio-economic value 7/38
  8. 8. Malaysia Strategic Framework for Bridging Digital DivideE-Inclusion: Employing ICT to address the problems of the digital- divide and social exclusion and promoting opportunities for the economic and social empowerment of all citizens. Access Adoption Value Promoting regular and Ensuring the social &Delivering access to the widespread use of ICT- economic value of ICT is ICT infostructure to based content in realised by underserved everyone everyone’s daily life Malaysians Oversight COORDINATION : EVALUATION EvidencePolicy and Planning Partnerships Programme Measurement Implementation 8/38
  9. 9. Thrust for National StrategicFramework - Bridging Digital Divide Increase access to and 1 adoption of ICT by underserved groups T A Youth R Disabled Create value in BDD 2 programmes G Rural E Develop local content T Poor 3 through participatory approaches Indigenous G Cultivate multi-stakeholder R SMME 4 collaboration and coordination O Elderly U Institutionalise evidence- P Women 5 informed policy and practice 9/38
  10. 10. Institutional Arrangement for Bridging Digital Divide PM MOSTI National IT Council Ministries (NITC) National IT Council (NITC) National BDD Coordination Committee Chair: Director General Economic Planning Unit, Prime Minister’s Department. Member: Ministry of Entrepreneur & Cooperative Development, Ministry of Science, Technology & Information, Ministry of Finance, Ministry of Rural & Regional Development, Ministry of Youth and Sports, Ministry of Women, Family & Community Development, MHLG, Implementation & Coordination Unit, Multimedia Development Corporation, other relevant agencies. Ministry of Rural & Ministry of Women, Ministry of Ministry of Youth andRegional Development Family & Community Entrepreneur and Sports Rural Committee Development Cooperative Youth Committee Indigenous Women Committee Development Committee Elderly Committee SMMEs Committee Poor Committee Disabled Committee Committees under Lead Agencies are represented by: Government; Private sector; and Underserved Communities (including NGOs). 10/38
  11. 11. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. Issues & Challenges4. National Initiatives5. MSC Malaysia: Realising National Mission6. Moving Forward 11/38
  12. 12. Penetration Rates at a Glance Inter net Dial- up No. of users Penetration Year („000) Rate (%) 2005 11,016 13.9 2006 11,292 14.0 2007 (Q1) 11,373 14.0 Broadband No. of Penetration Year subscriptions („000) Rate (%) 2005 501.7 1.9 2006 897.2 3.3 2007 (Q1) 991.8 3.7Source: Malaysian Communication and Multimedia Commission (as of Q1 2007) 12/38
  13. 13. Penetration Rates at a Glance Cellular Phones No. of Penetration Year subscriptions („000) Rate (%) 2005 19,545 74.1 2006 19,464 72.3 2007 (Q1) 20,819 77.0 Personal Computers No. of household Penetration Year („000) Rate (%) 2003 4,200 16.6 2004 4,900 19.1 2005 6,600 24.0Source: Malaysian Communication and Multimedia Commission (as of Q1 2007) 13/38
  14. 14. Infrastructure & Access DivideConcentration of Internet users in Malaysia Northern Lack of community-based projects, initiatives or training are offered in rural locations. 14% 5% Eastern 7% Central Sabah 56% Southern 11% SarawakMajority of ICT-related 7%economic and jobopportunities areconcentrated in Central Lack of incentives exist for(Klang-Valley Area) companies to offer competitive services to rural areas. 14/38
  15. 15. Issues and ChallengesAffordability PC cost is still high –RM2,000 or around 14% of Per Capita while in US, percentage is 2%.Infrastructure and Access Broadband Internet access is limited to 5 KM from exchange, thus it is only confined to urban communities (infrastructure constraint)Mind Gap Social factors – income, age, gender, disability, education, occupation Cultural & Behavioral factors –literacy, skills & learning capabilities, awareness, language, interest, perception & desire 15/38
  16. 16. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. Issues and Challenges4. National Initiatives5. MSC Malaysia: Realising National Mission6. Moving Forward 16/38
  17. 17. e-Inclusion Initiatives Federal and State Governments projects MSC Malaysia Flagship  MIMOS projects: Mobile Applications Internet Unit and AgriBazaar & Pusat Internet Desa (PID) Demonstrator Application Grant (Rural Community Internet Scheme (DAGS): e-Pekak, e- Centres) Bario, CyberCare Universal Service Provision  National IT Council (NITC) USP Programme initiated projects: e-Wargakota, National Broadband Plan: Warga Emas Network, EG*Net, SchoolNet, Pesarajaya Malaysian Research and  Non-governmental / Private Education Network (MYREN) sector progammes: e-learning for life, Maxis Cyberkids Camps, Microsoft Foundation Medan Infodesa (MID) Campaign 17/38
  18. 18. National Broadband Plan: Strategy Objective: To Create Critical Mass Projected Broadband Penetration Rates Year 2004 2005 2006 2007 2008 Broadband Connections („000) 282 693 1,276 2,009 2,870 Penetration/100 population 1 3 5 7 10 Penetration/100 households 5 11 23 35 50 75% Broadband penetration for household by 2010Source: Ministry of Energy, Water And Communications/MyICMS 886 Strategy 18/38
  19. 19. National Broadband Plan: Strategy Community Telecentres: Connecting Communities Connections Community Network (2006) Government Departments EG*Net 84,000 (12,000 place of works) Schools (10,000) SchoolNet 27,000 Universities & Research MyREN 7,000 Institutions Hospitals and Clinics (4,000) HealthNet 10,000 Libraries (900) LibraryNet 2,000 Internet Community Centres ADSL, WiFi, ISDN 2,000 and VSAT Total 132,000Source: Ministry of Energy, Water And Communications/MyICMS 886 Strategy 19/38
  20. 20. Rural Community Internet Centres Objective: To make up for low internet penetration Agencies Telecentres No. of Locations Ministry of Energy, Water And Rural Internet Centres 42 Communications Ministry of Rural & Regional InfoDesa Programme 20 Development Malaysian Communication and 60 Multimedia Commission Total 122Source: Ministry of Energy, Water And Communications/MyICMS 886 Strategy 20/38
  21. 21. Universal Service Provision (USP) Objective: Widening Access 1. Implementation of Government USP to connect rural schools, clinics and rural libraries to ensure equitable distribution and access to basic communications infrastructure.  220 rural schools  350 rural clinics  557 rural libraries 2. Implementation of USP programme using the contributions from the industry under Malaysian Communication and Multimedia Commission.  Roll out of 86 underserved district 60% coverage for underserved rural households by 2010Source: Ministry of Energy, Water And Communications/MyICMS 886 Strategy 21/38
  22. 22. Bridging the Digital Divide Outcomes (Radial Graph)Malaysia‟s National Strategic Framework for Bridging the Digital Divide  Most programmes have achieved high usage, community acceptance and user satisfaction  Staff capability is high  Service delivery still shows room for improvement  Community acceptance of rural ICT centres is the strongest influence on the social and policy environment. 22/38
  23. 23. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. National Initiatives4. Issues and Challenges5. MSC Malaysia: Realising National Mission6. Moving Forward 23/38
  24. 24. “…Emphasis will also be given to empowering the people through ICT. This stems from my firm belief that ICT should not be elitist, but should touch the lives of every individual. Hence, a major part of the MSC Malaysia’s strategy will be to reduce the digital divide, foster transparency andefficiency, and increase the usage and adoption of ICT so that the benefits can be felt by the wider community. In order to narrow the country‟s existing regional economic and digital divide, the MSC Malaysia will be rolled out to other parts of the country through the creation of new MSC Malaysia cybercities and cybercentres.” YAB Dato‟ Seri Abdullah Haji Ahmad Badawi, Prime Minister of Malaysia 8th MSC Malaysia International Advisory Panel (IAP) Meeting, Putrajaya Convention Centre 24/38
  25. 25. MSC Malaysia‟s Contribution to Realising the National Mission Facilitating ICT based New Growth Areas:  Creative Multimedia Content Industry  Shared Services Outsourcing MSC Malaysia Flagship Applications  MSC Malaysia: Nurturing Human Capital for K-based Economy MSC Malaysia National RolloutMSC Malaysia National and FlagshipRollout will create K-based Applications willInfrastructure help reduce the income gap and the digital divide 25/38
  26. 26. MSC Malaysia National Rollout AgendaPHASE ONE: 1996-2003 PHASE TWO: 2003-2010 PHASE THREE:2010-2020Successfully create the Grow MSC into a global Transform Malaysia into aMSC ICT hub Knowledge society Northern Corridor Eastern Corridor Central Corridor Cyberjaya Sabah Central Corridor Cyberjaya Southern Corridor SarawakM S C M A L A Y S I A 3 S T R A T E G I C T H R U S 26/38 T S
  27. 27. MSC Malaysia National Rollout Strategic ObjectivesWealth Creation  To develop and fast-track ICT industry in States nationwide, to contribute to:  High value jobs creation  ICT revenue and exportsQuality of Life  To extend the MSC Malaysia‟s benefits and enabling environment nationwide:  Performance culture for service delivery to both industry and citizens  E-enablement of society 27/38
  28. 28. MSC Malaysia National Rollout: Partnering with States to Transform the Country MSC Malaysia National Rollout 2004  2010 MSC Malaysia National Rollout to the States is to spread MSC Northern Corridor Malaysia’s benefits and value Sabah Eastern Corridor propositions to all MalaysiansCentral Corridor by reaching out to both industry Cyberjaya and the general community Southern Corridor Sarawak Transform Malaysia Into A K-Economy & Society by 2020 As ICT plays an ever increasing role inMalaysians’ economic and social lives, we cannot leave anyone behind. 28/38
  29. 29. MSC Malaysia: Transforming the Country into a Global ICT Hub Terengganu: Developing human capitalKulim: IC Design and in preparation for Cybercenter Statuswafer-fabPenang: Over 110 MSC Pahang: State ICT Blueprint completed.Malaysia companies. Building up K-InfrastructureExpected to double in 2years Johor: 200 MSC Malaysia Perak: ICT incubator companies in pipeline. completed. Building up K- Infrastructure KL Sentral: Creative Incubator. 33 MSC Malaysia companies and Sabah & Sarawak rising State ICT Blueprints in pipeline Building up K-Infrastucture Melaka: Incubation for Creative Contents on Tourism and Heritage Cybercity / Cybercentre Operationlised Cybercity / Cybercentre planned 29/38
  30. 30. MSC Malaysia Smart Card Flagship: Reaching out to the PeopleMyKad significantly improved Governance,transparency and government services delivery.  Greatly enhances National Security  No cloning of chip based ID  Zero fraud in payment transactions  Convenience for citizens enhanced  Reduce queues e.g.. Immigration points,  Reduced processing time for passport renewal  150,000 Points-of-Usage  Access to multiple applications:  9 On-Card and 29 Off-Card to date  “ONE COMMON PLATFORM” more than 300 integrated Government Service Centre (GSC) 30/38
  31. 31. MSC Malaysia Smart Card Flagship: Reaching out to the People Community Content Impact on Community mTr@ders Pasar Tani Traders e-Nelayan Fishermen e-Farm Farmer & Farmer Co-op Vessel Secure Ferry & Vessel Passengers IMR Citizens e-District Citizens e-PAID Muslim Community e-Masjid Network Muslim Community e-Resort Tourist Celik IT Villagers e-Library Students 31/38
  32. 32. MSC Malaysia Smart School Flagship: Reaching out to the PeopleObjective: Quality education 88 smart schools are nucleus for all 10,000 schools to be „smart‟  “Quality Education for All” through Education Development Blueprint (2006-2010)  Smart School Qualification Standards adopted for quality assuranceAll Schools will be Smart by 2010 32/38
  33. 33. MSC Malaysia Smart School Flagship: Reaching out to the PeopleSmart School Components: Teaching-Learning Materials Smart School Management System Support Services System Integration Professionally Trained Teachers Smart School Assessment System Technology Infrastructure 33/38
  34. 34. MSC Malaysia Telehealth Flagship: Reaching out to the PeopleObjective: Better healthcare deliveryTeleconsultation:  38 hospitals providing Teleconsultation Healthcare services nationwide  1,000 healthcare professionals trained on Online Healthcare courses  Over 2,000 cases have been transmitted through the Teleconsultation system since it was implementedConnecting the Rural Clinics Over 300 rural clinics are connected to InternetVirtual Library allows healthcare professionals to keepup-to-date with medical and health knowledge regardless ofgeographical locationsContinuing Professional Development MyCPD web-based application provide information and simplify the process for training and development of healthcare professionals 34/38
  35. 35. MSC Malaysia e-Government Flagship: Reaching out to the PeopleObjective: Enhancing Government Services Delivery myGovernment (myServices) portal offers more than 400 online services and 19 SMS services E-Procurement transaction value grew in 2006: RM 2 billion worth of contract Electronic Labour Exchange captured 120,000 job seekers, 436,000 vacancies and 17,000 job placement 35/38
  36. 36. Agenda1. Malaysia’s Vision2. Understanding the Digital Divide3. Issues and Challenges4. National Initiatives5. MSC Malaysia: Realising National Mission6. Moving Forward 36/38
  37. 37. Moving Forward1. Upgrading and expansion of Communications infrastructure2. Deployment of cost effective technologies3. Ubiquitous infrastructure to support an advanced applications4. To enhance availability, coverage and affordability of access to ICT Infrastructure and applications5. To bridge the Mind Gap 37/38
  38. 38. M A L AY S I A‟ S D I G I TA L I N C L U S I O N R O A D M A PThank you 38/38