100% working Marketing techniques for businesses. Use mentioned rules and develop great marketing plan. And YES it still works. I use it for developing Marketing plan for my consultant as a Business consultant.
2. Objective
• To share 40 years of marketing expertise
OF Jack trout and Al ries through 22
immutable laws of Marketing that govern
the world of marketing.
• Strengthen our knowledge about these
Rules.
• Help our customers for taking advantage
of it.
3. •Can be used as a'diagnostic check' of a company's marketing plan
for agiven product or service
•To ensure that all possible perspectives and issues have been
considered.
•The second use is a reminder of the importance of the perception of
your service or product in the mind of your customer.
How we can use it.
4. What is Marketing?
• Marketing is the process of creating or
directing an organization to be successful in
selling a product or service that a particular set
of people not only desire, but are willing to
buy
• It is also concerned with anticipating the
customers' future needs and wants
5. The Goal of Marketing
• To build & maintain a preference for a
company and it’s products over those of
it’s competitors, within the target markets
• To build mutually profitable and
sustainable relationships with its
customers
9. Marketing is a Battle of
Perceptions
• In Marketing, the true issue is not convincing prospects
that you have a better product or service
• The issue is creating a category you can be first in
– It’s much easier to get into the mind first than to try to
convince someone that you have a better product.
– Category Known for product name?
• Colegate, Xerox, etc..
10. Ifyou can’t be first in a category. Set up a new category tobe first in.
11. • People are interested in what’s new
& first in the market; few in what’s
better
• Before launching the product into the
market
12. • No competition in the ‘new category’ market. So, when you
first in a new category
– promote the category
• Dell, in the early 80’s,
• The idea/category it successfully promoted: Directly- Sold-
to-Consumer PCs
• Today, Dell’s revenues are over $57 billion
13. Ifbetter to be first In the mind, than to be first in the marketplace
14. • If you are not first in the marketplace but
first in the prospects’ minds (through a
good marketing campaign), you are sure
to have a majority share in the market
15. Marketing is not a battle of products. It’s a battle of perception.
16. The Case of Japanese Cars - Honda,
Toyota and Nissan
In USA the largest selling Japanese Cars are
In Japan the largest selling Japanese Cars are
20. ‘We Need an IBM Machine’
Word: Computers
‘We Deliver your Pizza in 30 Minutes or it’s
Free’
Word/concept: Home-delivery
‘When it absolutely, positively has to
be there overnight’
Word: Overnight
‘The taste of a new generation’
Word: Youth
21. Two companies cannot own the same word in the prospects mind.
Burger King.
Mc Donald’s
22. The strategy to use depends of which rung of the ladder your on.
27. • Who want to buy & who don’t want to.
• Pepsi positioned itself against the leader. If
old people drink Coke, the young drink
Pepsi, there’s nobody left to take the
alternatives to
the Cola Drinks
35. The Top Ten Best Selling Sodas :
1. Coke Classic
2. Diet coke
3. Pepsi
4. Mountain Dew (Pepsi)
5. Dr. Pepper
6. Sprite (Coke)
7. Diet Pepsi
8. Diet Mountain Dew (Pepsi)
9. Fanta (Coke)
10. Diet Dr. Pepper
36. You have to give up something in order togain something.
Product line, Target Market &Constant Change
37. The Law of Sacrifice
You give to give up something
in order to get something
3 things to sacrifice - product line, target market & constant change
Product line: if you want to be successful, reduce your product line,
not expand it.
Some Examples
• Amul: Milk based products.
• Gopal Locho: Master of locho Items./Juice
38. Target market
• You don’t have to appeal to everyone.
• Age, Gender, Area, Income should be considered. (Furniture
Mart)
The Law of Sacrifice
39. Constant Change:
• You don’t have to change your strategy every year and
review time to time.
• Mcdonald in USA still sells the same burger items it used to
sell decades ago, at very low prices.
• Big bazaar: Sabse sasta (Sabse saste 3 din)
The Law of Sacrifice
41. The Law of Attributes
For every attribute, there is an opposite, effective
attribute
• Law 6 said that you cant own the same word or position that
your Competitor is owning.
• Find your own word to own, seek out another attribute
• If you have to succeed, you must have an idea/attribute To focus
your marketing efforts around
Above 45 Size trousers at Chowk bazaar.
Crest Ultra BriteAim Close-up
42. The Law of Attributes
• All attributes are not created equal. Some are more important to
customers than others.
• Try and own the most important one
• Eg: Toothpaste
Fights Cavities
Tastes Good
Whitens Teeth
Freshens breathFor sensitive Teeth
43. When you admit anegative, the prospect gives you apositive.
44. • "Joy. The most expensive perfume in the world.“
• Listerine: the taste you hate twice a day.
• First and foremost, candor is very disarming. Every negative statement
you make about yourself is instantly accepted as truth.
• Positive statements, on the other hand, are looked at as dubious at
best. Especially in an advertisement.
The Law of Candor
When you admit a negative, the prospect gives you a positive
46. The Law of Singularity
In each situation, only one move will produce substantial results
• The only thing that works in marketing is the single, bold
move.
• The success of our marketing campaigns is defined by the
best idea on our list, not the length of that list.
• Nonetheless, we continue to make our lists because
Somebody" said we need to do more marketing, and we
definitely have to make that Somebody feel better.
47. Unless you an write your competitors plans,
you can’t predict the future.
48. THE LAW OF UNPREDICABILITY
• A new strong plan by Vodafone.
– By what time Airtel and Idea will copy or offer
more lucrative Plan?
• What if companies have micro detail plan for 5
years?
• What will be next Samsung mobile features?
• What will be next Apple I-phone features?
49. THE LAW OF
UNPREDICABILITY
• Assuming Everything as per long term plan - Not a Good Idea.
• Flexibility of acceptance and Changes.
• Failure to anticipate competitive reaction to marketing plans is
for Planning for marketing failures
• If you are not changing, Your competitors are.
• • Microsoft to cut manufacturer price for Windows by 70%:
Report (Date:23rd February 2014 The Economic Times) I-Pad,
Android.
50. THE LAW OF
UNPREDICABILITY
• long-range planning doesn't work. We can try
to observe and follow trends. We can make
big-picture predictions.
• But if we try to make detailed plans over the
long term, our competitors will surprise us
and those plans will end up getting scrapped.
52. The Law of Success
Success often leads to arrogance, and arrogance to failure
• Ego is the enemy of successful marketing. companies
may become blinded by early success and hence lose
focus.
• When a brand is successful, the company assumes the
name is the primary reason for the brand’s success.
So, they look for other plaster on the Name.
• Good marketers don’t impose their own view of thinking
they think like a prospect thinks.
53. The Law of Success
• The bigger the company, the more likely it is that the
CEO has lost touch with the front lines. to get honest
opinions of what’s really happening, you must see
yourself & get down to the front.
– Eg. Divya Bhaskar launch in new cities, Cavin care CEO.
54. What Entrepreneur can do
• When you go to a trade show, spend some time in the booth
talking to prospective customers.
• Answer a tech support/Complaint call.
• Send Thank you notes to well-wishers
• Help with the testing before the next release.
– Windows 7
• Be in touch then only take Marketing Decisions.
56. The Law of Failure
Failure is to be expected and accepted
• There is a built-in conflict between the personal and the
corporate agenda: marketing decisions are often made
• First with the decision maker’s career in mind and
• Second with the impact on the competition or rival in mind.
Safe decision are common & bold moves are highly unlikely
• Risk needs to be taken for identifying working Ideas.
57. • Wal-Mart’s ‘ready-fire-aim’ – nobody hits the target every time.
• When you realize you've made a mistake, cut your losses.
• IBM should have dropped copiers & Xerox should have
dropped computers years before they recognized their mistakes
The Law of Failure
61. The Law of Acceleration
• Weight lose institute marketing:
– All those “lose weight quick” schemes are what
we call “fad diets” because they are full of broken
promises that accelerate quickly and then die.
• Successful fitness entrepreneurs focus on
– Healthy lifestyle changes that teach clients
• How to lose body fat
• Get toned and fit,
• And stay that way for life.
62. The Law of Acceleration
• Fitness strategies are the trend because they teach customers
slowly and continue to provide the service we promised.
• One way to carry on a long-term demand for our service is to
never completely satisfy the demand.
• This doesn’t mean we aren’t satisfying the customer.
• It means we continue to develop new concepts that keep
them happy, wanting and reaching for more.
– Eg: Mastermind
64. • even the best business idea won’t go very far without the
money
• Marketing has two phases,
– Strategy and communications.
– No matter how much money you have, don't
spend money in the communications phase until
your strategy stuff is done and solid. (Follow 21
Laws)
• Marketing is a game fought in the mind of the prospect.
you need to get into the mind and to stay there.
The Law of Resources
Without adequate funding an idea won’t get off the ground
65. The Law of Resources
Without adequate funding an idea won’t get off the ground
• Identify what amount of funds will be required to position
your Product/Brand in customers mind.
• You can raise money through VC firms, corporate, use
your own or your partner’s money, or share your idea by
franchising it.
66. •Book: 22 Immutable laws of Marketing.
•Google.
•Observations.
•Slideshare: Special Thanks to Mjamesno for sharing
Presentation
Editor's Notes
Name the #1 business email server...Exchange...although many would say Outlook, but it is a client and not a server.Name the #2 business email server...Notes would be namedName the #3 business email server...most readers of my blog will say GroupWise but there are a lot of people who have never heard of GroupWise.
A secret to the Law of the Opposite is that you must study the company above you. And once you study it, you must find the weakness and then exploit that weakness.
Another secret to the Law of the Opposite is to not attempt to be like the leader, instead attempt to be different.
SouthWest Airlines is a perfect example. Everyone reading this blog has flown them at least once. Before 9/11, SouthWest’s strategy was determined by what the Airline Industry Leaders did.If they served meals and had first class seating, then SW didn’t serve any meals and didn’t have any first class seating...they were the opposite and they pushed that difference, making a perceived weakness into a strength.
This is why marketing effort is so difficult to track. A dollar on advertising spent today usually results in a sale next year.
The debilitating nature of Line Extensions is that in the short term they seem like a good idea. It boosts your strong brand by putting it in front of new customers.The darker side is that it dilutes the meaning of your brand and what your brand stands for. It confuses your customers in the long run about why customers should buy your product. It actually weakens your strong brand and confuses the new brand that it has been placed on.
WHAT DO COWBOYS SMOKE? Philip Morris should know a "more is less" problem when they see one. The same thing happened to their flagship brand, Marlboro.
In an effort to maintain growth, Marlboro introduced Marlboro Lights into Marlboro Country. Then they introduced Marlboro Mediums, then Marlboro Menthol, and even Marlboro Ultra-Lights. Suddenly, for the first time in memory the brand started to turn down.
It's obvious what the problem was about: Real cowboys don't smoke menthols and ultra-lights.
Philip Morris isn't stupid. They are back in Marlboro Country with the red-and-white package. There's not a menthol or medium in sight.
Crest owned the attribute of fighting cavities. This meant other products competing in the space needed to find a different attribute to own that wasn’t similar to cavities.Close-Up went with Freshens Breath.Another good example is UPS and FedEx.FedEx owns the word “speed” as well as “overnight”. UPS, to compete, must own an attribute that is the opposite of ‘speed’ and ‘overnight’.The exact opposite would be “slow” and “Takes a week”, not exactly good attributes to hold in the customer’s mind. Instead, look at the implied attribute that FedEx inherits with owning the position of ‘speed’ and ‘overnight’.
This might be a little hard to grasp. Oftentimes we all believe that a good mix of different marketing strategies will get us the results we want. A little advertising here, a couple of webinars there, each executed well will win the day. Nope, not according to this law.Each of your competitors is doing the same thing. A little here a little there. If you are bigger than they are you are probably giving them the opportunity to match your efforts, just a little smaller in size, which means that you really aren't gaining much of an advantage.
An example they give is the two strong moves that were made against General Motors. The Japanese came at the low end with small cars like Toyota, Datsun and Honda. The Germans came at the high end with super premium cars like Mercedes and BMW
Victoria's Secret was started in San Francisco, California, in 1977 by Stanford Graduate School of Business alumnus Roy Raymond,[3] who felt embarrassed trying to purchase lingerie for his wife in a department store environment. He opened the first store at Stanford Shopping Center, and quickly followed it with a mail-order catalog and three other stores.[3] The stores were meant to create a comfortable environment for men, with wood-paneled walls, Victorian details and helpful sales staff. Instead of racks of bras and panties in every size, there were single styles, paired together and mounted on the wall in frames. Men could browse for styles for women and sales staff would help estimate the appropriate size, pulling from inventory in the back. In 1982, after five years of operations, Roy Raymond sold the company to The Limited.