Mobile: Session 3: How Mobility Supercharges CRM Adoption

Mobility Supercharges CRM Adoption Mobile devices are changing the way people live and work. Meanwhile, CRM still suffers issues with adoption. With a littleplanning and the right tools, mobility can offer you a path to fasterand more widespread adoption than ever before. This session willoffer a view of the role mobility plays in your CRM arsenal, how to achieve strong mobile CRM adoption and how this affects adoption in the office, and the expected additional ROI that a strong mobile strategy can deliver. ©2012 SugarCRM Inc. All rights reserved.

Know Your Speaker Erin Fetsko Sales Engineer | Product Evangelist | Partner Enablement SUGARCRM Inc. @EbullientErin erin@sugarcrm.com SapientSalesman.com EbullientErin bit.ly/buyersjourney LinkedIN.com/in/erinfetskoTweet: #SCON12 ©2012 SugarCRM Inc. All rights reserved.

2012 Trends •  Location Based Services •  Social Networking •  Android Continues to Eat Apple •  Mobile Commerce •  Bandwidth Hungry Apps Accelerate 4G •  Business Applications •  Mobile Search •  Mobile VideoTweet: #SCON12 ©2012 SugarCRM Inc. All rights reserved.

Drive Success •  Mobile continues to change how we do business o  Adapt to modern expectations o  Adopt a mobile strategy •  CRM drives strategic initiatives o  Design with the solution in mind o  Stay Flexible •  Empower your team •  Respect the human factor!Tweet: #SCON12 ©2012 SugarCRM Inc. All rights reserved.

Submit Session Feedback Select the SugarCon Mobile App: 1.  Tap on this session 2.  Tap on survey 3.  Submit your feedback*Prizes for attendees who submit session feedback using the Mobile App ©2012 SugarCRM Inc. All rights reserved.

Mobile: Session 3: How Mobility Supercharges CRM Adoption

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