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Solving Biz Problems with SugarExchange: Session 9: How to Run Contributor Care for the 5th Largest Website in the World with Two Paid Staff

by on Apr 26, 2012

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With more than 480 million unique visitors per month, you'd think Wikipedia’s customer service challenges would be huge. And they are. But Wikipedia uses only two paid staff to address these challenges head-on. We'll discuss the realities of implementation in this type of environment, with practical tips for structuring your Sugar installation.

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Solving Biz Problems with SugarExchange: Session 9: How to Run Contributor Care for the 5th Largest Website in the World with Two Paid Staff Solving Biz Problems with SugarExchange: Session 9: How to Run Contributor Care for the 5th Largest Website in the World with Two Paid Staff Presentation Transcript