Your SlideShare is downloading. ×
0
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

CRM Made Flexible, Intuitive, Open: SugarCRM Product Overview | SugarCon 2011

1,538

Published on

SugarCRM has grown to become one of the most popular relationship management platforms for businesses of all sizes. SugarCRM co-founder Clint Oram will outline the key value points to using the Sugar …

SugarCRM has grown to become one of the most popular relationship management platforms for businesses of all sizes. SugarCRM co-founder Clint Oram will outline the key value points to using the Sugar platform, as well as provide a sneak peek at the latest and upcoming releases from SugarCRM.

Presented by Clint Oram, Chief Technology Officer and Co-Founder, SugarCRM, at SugarCon 2011.

Published in: Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
1,538
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
45
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Providing customers the flexibility to use a range of collaboration tools.
  • Weekly Betas started with first Beta on March 16.Release Candidate is scheduled to be released mid-April.Reminder that the Release Candidates (bi-monthly) are GA-ready. On-demand Upgrades to first 6.2.x patch – June/July timeframe
  • Transcript

    • 1.
    • 2. ©2010 SugarCRM Inc. All rights reserved.<br />
    • 3. What’s New in Sugar 6.2<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />3<br />Sugar as a Platform<br />CRM Made Global<br />CRM Made Mobile<br />CRM Made Social <br />
    • 4. What’s New: Sugar as a Platform<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />4<br />Simplified Customizations<br />Sugar Logic™<br />Sugar Studio™<br />Greater Choice<br />Support for Oracle 11g<br />BitRock’sBitNami<br />B2B and B2C configuration<br />Quality and Stability<br />
    • 5. Simplified Customizations: Sugar Logic<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />5<br />Calculated Fields support for Date and Datetime fields and functions<br />Dependent Fields to display/hide fields based on formulas<br />
    • 6. Simplified Customizations: Sugar Studio<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />6<br />Copy/SyncEditViewandDetailView<br />Create custom Relate fields to relate records to Users<br />Search for records using date and number ranges<br />
    • 7. Greater Choice: More Deployment Options<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />7<br />Support for Oracle 11g<br />BitRock’sBitNami<br />Simplifies deployment of Sugar on Amazon EC2<br />B2B vs B2C<br />B2B - Account module required<br />B2C - Account module not required<br />Module Loader loadable module<br />
    • 8. What’s New: CRM Made Global<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />8<br />22 languages<br />Admin can set which languages are available to users<br />Support for right to left languages <br />Will allow for Hebrew and Arabic language translations<br />
    • 9. What’s New: CRM Made Mobile<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />9<br />Sugar Mobile for Android<br />New Charting Engine<br />
    • 10. Sugar Mobile for Android<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />10<br />Support for Android OS<br />UI designed to fit Android<br />Same functionality as Sugar Mobile for iPhone<br />Additional functionality<br />Import contacts and leads from phone address book<br />Email reports and quotes using phone email client<br />
    • 11. New Charting Engine<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />11<br />Bolder, brighter colors<br />Additional capabilities<br />HTML5<br />iPad compatible!<br />Charts for Sugar Mobilein next Mobile release<br />
    • 12. What’s New: CRM Made Social<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />12<br />Social Collaboration<br />LotusLiveMeetings and Files<br />Google Docs<br />Cisco WebEx<br />GoToMeeting<br />InsideView<br />Sugar Activity Streams*<br />Reply to and delete posts<br />View user pictures<br />Better filtering<br />Follow Twitter feed<br />Read Facebook news feed<br />Administrative control<br />* Formerly known as My Sugar Feed<br />
    • 13. Social Collaboration: LotusLive<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />13<br />LotusLive Meetings<br />Quickly schedule LotusLive meetings without leaving Sugar<br />SendLotusLive meeting invitations to Sugar users and other people outside the system<br />Click buttons in Sugar to host and to join LotusLive meetings <br />
    • 14. Social Collaboration: LotusLive<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />14<br />LotusLive Files<br />Upload files to LotusLive without leaving Sugar<br />Access LotusLive files without leaving Sugar<br />Share and collaborate on files with Sugar users and other people outside Sugar through LotusLive<br />
    • 15. Social Collaboration: Google Docs<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />15<br />Google Docs <br />Upload documents to Google Docs directly from Sugar <br />Access Google Docs files directly from Sugar<br />Share and collaborate on documents with Sugar users and customers and partners<br />
    • 16. Social Collaboration: Cisco WebEx and GoToMeeting<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />16<br />Cisco WebEx &amp; GoToMeeting<br />Schedule, edit, start and join Cisco WebEx and GoToMeeting directly from within Sugar<br />Send invitations to Cisco WebEx and GoToMeeting to other Sugar users and external attendees.<br />
    • 17. Social Collaboration: InsideView<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />17<br />Sales intelligence solution<br />Data aggregator from print and online media<br />International data<br />“InsideView for Sales Free” is pre-built into Sugar<br />Upsell to subscription service<br />6.2.x (not in Beta or RC)<br />
    • 18. Sugar Activity Streams<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />18<br />Activity Stream Dashlet<br />Increased collaboration <br />Reply to internal posts<br />Delete internal posts<br />View user-provided profile pictures within posts<br />Social Media Integration<br />View Facebook feed<br />View Twitter feed<br />Administrative Control<br />
    • 19. 6.2 Matters To You…<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />19<br />Partner<br />Platform to easily customize and extend to other applications<br />Fit &amp; Finish<br />Oracle 11g support<br />Easier deployment to Amazon EC2<br />Customer<br />Simplified configurations<br />Additional language support<br />Android support<br />Charts on iPad<br />Social CRM<br />Social collaboration<br />Social profile<br />
    • 20. Release Schedule<br />4/5/11<br />©2010 SugarCRM Inc. All rights reserved.<br />20<br />On-Demand Upgrades<br />SugarCon<br />GA<br />Weekly Betas<br />Release Candidates<br />April<br />May<br />June<br />March<br />
    • 21. Thank You!<br />products@sugarcrm.com<br />©2010 SugarCRM Inc. All rights reserved.<br />

    ×