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IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
IBM's Social Business Transformation
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IBM's Social Business Transformation

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Chris Crummey, World Wide Director of Sales at IBM, shares the tools and processes that make his life easier and allow him to be productive from any location on many different devices. …

Chris Crummey, World Wide Director of Sales at IBM, shares the tools and processes that make his life easier and allow him to be productive from any location on many different devices.

Published in: Software, Technology, Business
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  • 1. IBM’S JOURNEY OF BECOMING A SOCIAL BUSINESS Christopher Crummey Executive Director of Sales for Social Business
  • 2. [Title] IBM’s Social Business Transformation @ccrummey
  • 3. DIGTIAL IBMer SALESCONNECT DAY IN THE LIFE
  • 4. The Digital IBMer
  • 5. Digital IBMer = How IBMers work
  • 6. POWER OF SOCIAL BUSINESS
  • 7. …”nine out of ten executives whose organizations use social tools report some measurable business benefit with employees, customers, and business partners.” “Evolution of the networked enterprise”, McKinsey & Co, March 2013
  • 8. SOCIAL IS ORGANIC, LIVING & BREATHING EXPERTISE LOCATION WISDOM OF THE CROWDS SPEED ENGAGED EMPLOYEE S CUSTOMER S ATTRACT MAINTAIN TALENT NETWORKS
  • 9. EXPERTISE
  • 10. “If only HP knew what HP knows, we would be three-times more productive.” Lew Platt – Former CEO HP
  • 11. WISDOM OF THE CROWDS
  • 12. Wisdom of the Crowds: BBC research 50,000 100 4,514 4,510
  • 13. Wisdom of the Crowds
  • 14. “While I was sleeping my network was working for me!!!” “as smart as the experts just moments later”
  • 15. INFORMATION FLOW
  • 16. My Tippers List Organic Resharing Audit trail of what version
  • 17. 65 Communities 23 Shared Folders
  • 18. EMPLOYEE ENGAGEMENT
  • 19. 751 Comments 205K Visits 175 Likes
  • 20. New 2 IBM - On Boarding
  • 21. DIGTIAL IBMer SALESCONNECT DAY IN THE LIFE
  • 22. SalesConnect
  • 23. Notes Client Integration
  • 24. Expertise Location
  • 25. Integration
  • 26. Social + Analytics Integration
  • 27. Social + Analytics Integration
  • 28. Mobile Integration
  • 29. Hootsuite Integrated with Connections & SugarCRM
  • 30. QUESTIONS

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