Tucker MacLean, Zendesk
In today's world, your customers have the ability to engage with your organization via numerous channels; phone, email, webform, chat, social networks,etc. And when it comes to support, you want every interaction to be positive. But if your customers are reaching out to you from all of these channels, how do you keep everything in sync? Come join us to learn how Zendesk and SugarCRM enable you to meet all your customers on their terms with a beautifully simple support solution that keeps up with the rest of your CRM.