SugarCon 2013: Crafting the Customer Experience
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Marshall Lager, Third Idea Consulting ...
Marshall Lager, Third Idea Consulting
The advance of mobile and social technology means that customers demand high levels of service through all channels, all the time. This informal workshop will explore all the elements that go into a winning mobile customer experience, and build the layout of a basic mobile experience that has what it takes to succeed.
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