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User Virtualization with AppSense

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Guy Leech's April 2010 VMUG presentation

Guy Leech's April 2010 VMUG presentation

Published in: Technology

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  • Doesn’t have to be virtualised
  • What benefits if persistent, one to one virtual desktops?A lot of expensive centralised storage
  • Standardized means everyone gets the same – is this what is desired?Log on as each user – scalability!Make users do it – can they do it? Do they want to do it? Satisfaction
  • CSIDL (constant special item ID list).pkg files for App-V HKCU
  • You can’t have every user app in the gold build or packaged – long tail
  • Citrix XenDesktopUsing Citrix XenDesktop to deliver a componentized model of standardized OS and Application images reduces Desktop TCO to its minimum, and also enables great flexibility and agility – components can be swapped out or upgraded in minimum time, as only one image requires updating. However – let’s look at what is being delivered to our user here. A standardized desktop, a desktop lacking any personalization. This does not provide a positive user experience and can become a barrier to the adoption of the low cost, flexible, Citrix XenDesktop componentized model.CLICKCitrix has inbuilt Profile Management technology to provide, manage and optimize user personalization of componentized desktops. This ensures a positive user experience and familiar environment, ensuring high user acceptance. CLICKHowever, Profile Management has it’s limitations, and in complex environments, you may require more than basic profile management..
  • Leadership positionExperience in virtualization technology
  • Transcript

    • 1. User Virtualization
      Guy Leech, Systems Architect
    • 2. The traditional PC model
      User Environment
      Applications
      Operating System
    • 3. The component desktop
      User Environment
      Applications
      Operating System
    • 4. Why Implement Desktop Virtualization?
      To Reduce Desktop TCO?
      To Centralize Desktop Management?
      To Improve Security?
      To Increase Agility?
      Why Standardize Virtualized Components?
      ?
      • To operate at lowest possible desktop TCO
      • 5. To decrease desktop administration
      • 6. To enable greater agility and flexibility
      ?
      ?
    • 7. A Standardized Component Based Model
    • 8. Why Personalize The Desktop?
      Desktop Virtualization targets the Knowledge/Power user - working historically on physical devices – otherwise SBC such as Citrix XenApp for task based users
      Users are ever more demanding, expecting fully personal environments - acceptance is key to adoption
      Without Personalization, users will experience a default, sterile environment
      Personalization is a major part of DV
      Manage it correctly and reduce risks in DV adoption
    • 9. Technical Challenges for migration (1)
      The “.v2” profile issue
      Different profile folder structures
      Different installation paths
      Different methods of personalisation, e.g. App-V
      Different data types, e.g. Wallpapers
      Permissions
      One time/one way or bidirectional?
    • 10. Other Technical Considerations
      Performance – hypervisor has no insight into OS
      Application provisioning
      Local administrators?
      Application access– licensing, LOB only
      “Instantly” usable & familiar environment
      Lock down
    • 11. Roaming profiles
      May be good enough
      Low complexity, low volume environments
      Not platform, or build, independent
      Storage space
      Transfer & logon/logoff time
      Folder redirection can help mitigate
      Corruption
      Reset one app, resets them all
    • 12. Considerations for non-persistent desktops
      Where the TCO savings are, apparently
      Everything comes from a single “Gold” image
      Entire VM (delta disk) discarded at logoff
      So what about the customisations/changes to C: ?
      It’s all in the user profile
      No! If only 
      Badly behaved applications – HKLM & c:lah
      The “Save it to C:” brigade
      User installed applications
      But we (probably) don’t need %SystemRoot% changes
    • 13.
      • In-built profile management technology to optimize user profiles
      • 14. Prevents profile corruption
      • 15. Reduces user logon times
      • 16. But, for more complex environments, you may need more than profile management…
      A Standardized Component Based Virtual Desktop
    • 17. Does Profile Management enable Lowest Cost DV?
      Can reduce cost related to profile management issues, such as support desk
      Doesn’t enable complete configuration and personalization of complex DV environments
      Meaning it does not make the Single OS & App image possible
      Profile Management is not the means to Lowest Cost DV…. So what is?
    • 18. So how does AppSense do it?
      Policy
      Set up and maintain a desktop
      Personalization
      Enable the user to
      make it their desktop
    • 19. The User Environment
      Personality Store for John
      John’s Policy:
      User Rights
      Application Access
      Drive / Printer Access
      Installation Access
      Desktop Setup
      John’s Personalization:
      Desktop Customizations
      Application Customizations
      e.g. Wallpaper, language settings, email signatures
      John’s Applications:
      Non-packaged apps
      Non-corporate apps
      Browser plug-ins
      All stored independent of the corporate desktop and provisioned as needed across any delivery mechanism and into any Windows OS.
    • 20. User Virtualization
      Cross-platform, cross-delivery environment – the component desktop
      • The new desktop estate will be a combination of delivery technologies
      • 21. The desktop is moving towards a component model
      • 22. The user is one of those components
      Virtualized User Infrastructure
      • In the same way the OS and applications are managed through a corporate infrastructure, the user now has to be treated the same way
      • 23. Enterprise-scalable user management infrastructure
      • 24. Based on user virtualization technology
    • AppSense and VMware
      VMware View (Awaiting) Profile Mgt
      • Reduced user logon times
      • 25. Prevents profile corruption
      VMware View
      AppSense User Virtualization
      For complex desktop environments
    • 26. In Summary
      • User virtualization is key to hosted virtual desktops, client and cloud-delivered apps
      • 27. Management of the user’s environment is an infrastructure play
      • 28. AppSense are the leader in user virtualization technology. We deliver the infrastructure
      • 29. The user environment ‘layer’ has become a peer to the OS and application layers
    • Who are AppSense?
      • Leading provider of “User Virtualization” solutions for the enterprise
      • 30. Infrastructure to manage the user environment
      • 31. New York, Palo Alto, London, Manchester, Munich, Amsterdam, Melbourne
      • 32. Profitable, robust and privately held
      • 33. Over 4,000 enterprise customers
      • 34. 195 employees
      • 35. 300+ Channel Partners
    • AppSense Alliances
      • Ten year relationship, MS Gold Partner
      • 36. High Potential Managed Partner in 2009
      • 37. Over 4000 joint customers
      • 38. AppSense / Microsoft / Citrix solution for desktop virtualization
      • 39. Only Citrix-recommended user virtualization solution
      • 40. Tier 2 Vendor for desktop virtualization
      • 41. Approx 50% attach rate to Citrix virtual desktop sales
      • 42. AppSense / Microsoft / Citrix solution for desktop virtualization
      • 43. VMware TAP Partner and VMware Ready
      • 44. Close partnership with approx 40% attach rate to VMware virtual desktop sales
      • 45. AppSense / VMware solution for desktop virtualization
      • 46. Six year working relationship (also Siemens)
      • 47. The only user virtualization vendor in the Fujitsu offering
      • 48. AppSense included in DWP deal (largest desktop outsourcing project in UK)
      • 49. Good pipeline of business
    • 50. Virtualized User Infrastructure
      • Infrastructure to manage users across all your delivery platforms
      • 51. Enables the use of new application delivery models such as cloud
      • 52. User Policy: Tailoring applications, Configuring the operating system
      • 53. Personal Settings: A familiar working environment at all times
      • 54. User Applications: Persisting user installed applications and plug-ins
      • 55. User Data: common view of data/files across distributed execution environments
      User
      Data
      User
      Apps
      Personal
      Settings
      User
      Policy
      User
      Experience
      User Virtualization
    • 56. AppSense with Microsoft/Citrix Joint Solution
      • Integrated end-to-end suite for desktop virtualization
      • 57. Dynamically-assembled virtual desktops on-demand
      • 58. Maximize operational flexibility while simplifying desktop management
      • 59. Enterprise-scale user adoption of the Citrix/Microsoft VDI solution
      • 60. A personal and flexible desktop across all desktop delivery technologies
      • 61. Accelerate migration of users to Windows 7
      • 62. Reduce desktop management costs by enabling image standardization
      User
      Data
      User
      Apps
      Personal
      Settings
      User
      Policy
      User
      Experience
      User Virtualization
      Application
      Delivery
      Options
      Desktop
      Delivery
      XenDesktop
      for Integrated
      Management
      Windows
      VECD
    • 63. That’s all folks
      Catch me at:
      appsense.wordpress.com/author/guyrleech
      Guy.Leech@AppSense.com
      VMware Communities @guyrleech
      www.insidetheregistry.com
      Twitter @guyrleech
    • 64. Thank-you