I love gadgets – sometimes I feel a little like this though.What if I could just have a simple dashboard where I could see everything.
Box – 18,000 P&G seats - $284 MM fundingDropbox - $250 MM fundingMint.com - $170 MM sale to IntuitKayak - $1.8B accquisition by Priceline.com
11.15.12 CBIG Event - Dan Sweet\'s Presentation
Data VisualizationCognitive Psychology and DesignPrinciples for Effective VisualCommunicationDan SweetNovember 15, 2012
What is the business question?Does your solution get used? Why not?
Workplace Challenges• Communication• Influence others more senior than you• Effectively and persuasively share analysisHowever, the bulk of the people we work withare human. Humans are emotional creatures ofhabit and don’t always listen to reason.
Role of the analyst• Rational objective analysis• Accurate• Impartial• DispassionateASSUMPTION: Objective Reality ExistsDoes it?
Deciding on having surgery…90% chance of survival10% chance of deathWill you have the surgery?
Problem with humans • Action preferred over accuracy • Ambiguity is inherent in life • Ambiguity ≈ Risk • Risk Negative Emotions • Motivation: Pursuing Gains or Avoiding Losses • Avoiding Losses > Pursuing Gains Result is a tendency to make decisions on feelings instead of knowledge“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Much Information Processing is: •Holistic •Low Involvement •Habitual •Affect/Emotion Driven •Driven by past experiences“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Low Involvement Logic Benefits of graphics that can be processed at this level: • Fluent Processing Of Highly Accessible Information • Feelings of Familiarity • Approach Behavior Key Question: Given the question and the broader communication context, is your graphic “message” intuitive?“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Tell a Story • Integrate information presented • Create a more concrete and familiar context • Lead to increased fluency/ease of processing the information • Create relevant emotions/affect • Help link to existing knowledge Make your message more memorable and likely to impact behavior“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
CreditsCognitive psychology elements from a Dan Young(Corporate CMK) presentation titled “Human BasedVisual Communication” presented at the 2011Statistics Symposium.Books written by Edward Tufte and Stephen FewStephen Few’s site: perceptualedge.comhttp://www.slideshare.net/janwillemtulp/data-visualization-5724069