Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

“The same way a hearing person would applaud
another. Just because they can’t here the clapping
noise doesn’t mean they don’t know what’s going
on.”
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Non-verbal communication (NVC) is usually
understood as the process of communication through
sending and receiving wordless messages. Such
messages can be communicated through gesture; body
language or posture; facial expression and eye contact;
object communication such as clothing, hairstyles or
even architecture; symbols and info graphics.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Body language

More than 7,00,000 possible motions we can make
so Impossible to categorize them all . But just need
to be Aware the body movement & position is a
key to enhance personality.
Posture

Facial expression

Eye contact

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Communication researcher Mehrabian found

that only 7% of a message’s effect are carried
by words ; listeners receive the other 93%
through non -verbal means.
Birdwhistell suggested that spoken words

account for not more than 30-35% of all our
social interactions.
Over 65 percent of the social meaning of the

messages we send to others are communicated
non-verbally.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Three Parts of a Message
Body Language
Verbal Content
55%
7%
Tone of Voice
38%
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Clothing

Hairstyle

Symbols

Info graphics

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Paralanguage

Such as tone , pitch and accent, collectively known as
Prosody George L. Trager developed a classification
System which consists of the voice set, voice qualities
And vocalization.
Emotion & speaking

Stress

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Handwriting style

Spatial arrangement of words

Use emoticons

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

The distance you stand from others matters.
Westerns are comfortable standing some 2 to

3 feet apart.
Arabic and Asian expect more.

Latinos expect less

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Edward Hall says there are four
different distances that we keep
between ourselves and other
people.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Impact of personal space

Intimate zone 6 -18 in.
Personal zone 18-48 in.
Social zone 4-12 ft.
Public zone over 12 ft.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Face to face interaction

Physical characteristic

Environment

Behavior of communication during interaction

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Eye-rolling
Facial expressions are a
 
rich language in their Nodding

own right; Some facial
Head bobble

expressions are by-
Head shaking
products of emotions, 
while others, such as Bent head

winking or eye-rolling
Pointing by chin

are akin to gestures.
Q.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

NON VERBAL
INTERPRETATION
BEHAVIOR
Brisk, erect walk Confidence
 
Standing with hands on Readiness, aggression
 
hips
Defensiveness, closed

Arms crossed on chest

Rejection, doubt, lying

Touching, rubbing nose

Anticipation

Rubbing hands

Sincerity, openness
Open palm 

Authoritative , powerful
Steepling fingers 

disbelief
Looking down 

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

When we speak (or listen), our
Attention is focused on words
rather than body Language.
BUT OUR JUDGEMENT
INCLUDE BOTH.
Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

Eye contact.

Head movement.

Posture.

Sit straight in your chair, without slouching.

Walk with grace and ease.

Smile often.

Mr.Subodh kumar pandey \"
4/22/2009 International Business\"

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