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Apps VS Mobile Websites
Which is better?
@ Chandru Technology 2014
Our Survey
• Chandru Technology surveyed over 500 small
business owners with both a mobile app and a
mobile website to determine which returned a
higher return on investment.
• The results showed that both mobile apps and
mobile websites are important pieces of a
small business mobile marketing strategy.
@ Chandru Technology 2014
Which returned a high return on investment?
73%
said mobile
app
27%
said mobile
website
@ Chandru Technology 2014
Which do your customer prefer?
81%
said mobile
app
19%
said mobile
website
@ Chandru Technology 2014
Which is best for getting new customers?
75%
said mobile
app
25%
said mobile
website
@ Chandru Technology 2014
Which is best for repeat customers?
86%
said mobile
app
14%
said mobile
website
@ Chandru Technology 2014
Top reasons for a mobile app?
Customer
Loyalty
41%
Customer
Service
19%
Increased
Revenue
15%
Improved
Communication
10%
To Stand Out
8%
Other
7%
@ Chandru Technology 2014
Which has higher usage?
67%
said mobile
app
43%
said mobile
website
@ Chandru Technology 2014
Which is most important?
10%
said mobile
app
9%
said mobile
website
81% said both equally important
@ Chandru Technology 2014
Push notification open rates
versus email marketing:
97%
push
notifications/SMS
27%
email marketing
@ Chandru Technology 2014
Losing Customers
• Without having both a mobile website and
mobile app, you are losing at least ¼ of your
customer’s share of mind!
@ Chandru Technology 2014
Mobile Only Users
• By 2015, more than 780 million people will be
mobile only users, not owning a laptop or
desktop computer
• 68% of customers prefer mobile websites over
full desktop versions
• Viewable by anyone with a mobile browser
@ Chandru Technology 2014
Mobile Websites
• Developed with standard web development
tools and technologies.
• Built once and deployed for all devices.
• Typically, but not always, less expensive than
app development.
• Publish as a website. Immediate availability.
@ Chandru Technology 2014
Mobile Websites
• Viewable with any mobile browser. No
distribution required.
•
• No installation required. Web-based.
• Easily updated and changes are immediate with a
browser refresh.
• Can be found through a standard search. Primary
website can redirect to a mobile-optimized
version when mobile is detected.
@ Chandru Technology 2014
Mobile Apps
• Viewable by individuals within the appropriate
device.
• Capable of very robust user experiences.
• Superior Graphics - may be stored locally.
Effects & animations are limited only by
device computing power and memory.
@ Chandru Technology 2014
Mobile Apps
• Unlimited access to hardware functionality.
Camera, accelerometer, microphone, GPS, etc.
• When built for distinct operating systems and devices
(native code), unique programming languages and
software development kits are required. Cross-
platform solutions available for deploying to various
app stores.
• Built for individual devices and operating systems. May
require multiple developers with different
proficiencies.
@ Chandru Technology 2014
Mobile Apps
• Typically, but not always, more expensive, especially
when multiple devices or operating systems are
targeted.
• May require a submission process. Users must
download and install prior to use.
• Download and installation required.
• Download and installed from website or marketplace.
@ Chandru Technology 2014
Mobile Apps
• iTunes requires a resubmission process. May
require multiple development resources if
updates are required for multiple devices and
operating systems.
• Easy to charge for apps, using the available app
marketplaces.
• Typically found through an app store search or
linked to from a website.
@ Chandru Technology 2014
Why Mobile Apps?
• FACT: Your customers prefer apps over mobile websites.
• Sources: AdAge.com | Digital, comScore Mobile Metrix, 2013
@ Chandru Technology 2014
But I want a mobile website?
• We offer both a mobile app and a mobile website.
• Appear in the iTunes App Store, Android Marketplace, and
mobilize your existing website.
• Complete mobile marketing solution.
@ Chandru Technology 2014
Why Our Company?
• We make mobilizing your business simple & pain free
• We help bring in new business and increase repeat customers
• We handle everything from start to finish
• We’re mobile experts
• We’re extremely affordable
• We’re fast & easy to use
@ Chandru Technology 2014
Information
App can display
– Information on services
– Restaurants menu (text or PDF)
– All locations visible in Maps
– One click calling
– Events and more…
@ Chandru Technology 2014
Links to social networks
• Customers can link to your social media pages.
• Increase Facebook fans.
• Increase Twitter followers.
• Approximately 40% of social
media users access their
accounts through mobile
devices.
@ Chandru Technology 2014
Loyalty Coupons
• GPS coupons
– When at your location, customers
can ‘check in’ and receive bonuses.
• QR code coupons
– Used to replace stamp cards.
– Increase customer loyalty!
28% of customers reported that they are
“Extremely Likely” to increase their visits
to a business if they have a loyalty reward
card for them. (Total Research Corp &
Custom Marketing Corp’s Loyalty
Monitor Study)
@ Chandru Technology 2014
Live Updating
• Take full control over your apps content!
• App can update
– Display special events
– Specials of the week/day
– Loyalty coupons
– Image gallery
– Everything inside
the app!
@ Chandru Technology 2014
Push Notifications
• Update your customers instantly
– Special offers, updates, happy hours.
• Push notifications break the barrier
between you and your customers
– Included completely FREE.
– Compare to SMS texting plans
on average cost ~RM200/month
@ Chandru Technology 2014
Many Other Great Features
@ Chandru Technology 2014
Our Pricing
• Professional app design & set up fee: RM1500
• Monthly hosting fee: RM 150/month
• UNLIMTED Push Notifications
• UNLIMITED App Downloads
• ~RM 50,000 Value – Seriously!
@ Chandru Technology 2014
How to get started
• Contact Us Anytime By:
• Call: 016-3799402
• Email Us at : chandruappz@gmail.com
• Visit our website at: www.chandruapps.com
@ Chandru Technology 2014

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Apps Or Mobile Website

  • 1. Apps VS Mobile Websites Which is better? @ Chandru Technology 2014
  • 2. Our Survey • Chandru Technology surveyed over 500 small business owners with both a mobile app and a mobile website to determine which returned a higher return on investment. • The results showed that both mobile apps and mobile websites are important pieces of a small business mobile marketing strategy. @ Chandru Technology 2014
  • 3. Which returned a high return on investment? 73% said mobile app 27% said mobile website @ Chandru Technology 2014
  • 4. Which do your customer prefer? 81% said mobile app 19% said mobile website @ Chandru Technology 2014
  • 5. Which is best for getting new customers? 75% said mobile app 25% said mobile website @ Chandru Technology 2014
  • 6. Which is best for repeat customers? 86% said mobile app 14% said mobile website @ Chandru Technology 2014
  • 7. Top reasons for a mobile app? Customer Loyalty 41% Customer Service 19% Increased Revenue 15% Improved Communication 10% To Stand Out 8% Other 7% @ Chandru Technology 2014
  • 8. Which has higher usage? 67% said mobile app 43% said mobile website @ Chandru Technology 2014
  • 9. Which is most important? 10% said mobile app 9% said mobile website 81% said both equally important @ Chandru Technology 2014
  • 10. Push notification open rates versus email marketing: 97% push notifications/SMS 27% email marketing @ Chandru Technology 2014
  • 11. Losing Customers • Without having both a mobile website and mobile app, you are losing at least ¼ of your customer’s share of mind! @ Chandru Technology 2014
  • 12. Mobile Only Users • By 2015, more than 780 million people will be mobile only users, not owning a laptop or desktop computer • 68% of customers prefer mobile websites over full desktop versions • Viewable by anyone with a mobile browser @ Chandru Technology 2014
  • 13. Mobile Websites • Developed with standard web development tools and technologies. • Built once and deployed for all devices. • Typically, but not always, less expensive than app development. • Publish as a website. Immediate availability. @ Chandru Technology 2014
  • 14. Mobile Websites • Viewable with any mobile browser. No distribution required. • • No installation required. Web-based. • Easily updated and changes are immediate with a browser refresh. • Can be found through a standard search. Primary website can redirect to a mobile-optimized version when mobile is detected. @ Chandru Technology 2014
  • 15. Mobile Apps • Viewable by individuals within the appropriate device. • Capable of very robust user experiences. • Superior Graphics - may be stored locally. Effects & animations are limited only by device computing power and memory. @ Chandru Technology 2014
  • 16. Mobile Apps • Unlimited access to hardware functionality. Camera, accelerometer, microphone, GPS, etc. • When built for distinct operating systems and devices (native code), unique programming languages and software development kits are required. Cross- platform solutions available for deploying to various app stores. • Built for individual devices and operating systems. May require multiple developers with different proficiencies. @ Chandru Technology 2014
  • 17. Mobile Apps • Typically, but not always, more expensive, especially when multiple devices or operating systems are targeted. • May require a submission process. Users must download and install prior to use. • Download and installation required. • Download and installed from website or marketplace. @ Chandru Technology 2014
  • 18. Mobile Apps • iTunes requires a resubmission process. May require multiple development resources if updates are required for multiple devices and operating systems. • Easy to charge for apps, using the available app marketplaces. • Typically found through an app store search or linked to from a website. @ Chandru Technology 2014
  • 19. Why Mobile Apps? • FACT: Your customers prefer apps over mobile websites. • Sources: AdAge.com | Digital, comScore Mobile Metrix, 2013 @ Chandru Technology 2014
  • 20. But I want a mobile website? • We offer both a mobile app and a mobile website. • Appear in the iTunes App Store, Android Marketplace, and mobilize your existing website. • Complete mobile marketing solution. @ Chandru Technology 2014
  • 21. Why Our Company? • We make mobilizing your business simple & pain free • We help bring in new business and increase repeat customers • We handle everything from start to finish • We’re mobile experts • We’re extremely affordable • We’re fast & easy to use @ Chandru Technology 2014
  • 22. Information App can display – Information on services – Restaurants menu (text or PDF) – All locations visible in Maps – One click calling – Events and more… @ Chandru Technology 2014
  • 23. Links to social networks • Customers can link to your social media pages. • Increase Facebook fans. • Increase Twitter followers. • Approximately 40% of social media users access their accounts through mobile devices. @ Chandru Technology 2014
  • 24. Loyalty Coupons • GPS coupons – When at your location, customers can ‘check in’ and receive bonuses. • QR code coupons – Used to replace stamp cards. – Increase customer loyalty! 28% of customers reported that they are “Extremely Likely” to increase their visits to a business if they have a loyalty reward card for them. (Total Research Corp & Custom Marketing Corp’s Loyalty Monitor Study) @ Chandru Technology 2014
  • 25. Live Updating • Take full control over your apps content! • App can update – Display special events – Specials of the week/day – Loyalty coupons – Image gallery – Everything inside the app! @ Chandru Technology 2014
  • 26. Push Notifications • Update your customers instantly – Special offers, updates, happy hours. • Push notifications break the barrier between you and your customers – Included completely FREE. – Compare to SMS texting plans on average cost ~RM200/month @ Chandru Technology 2014
  • 27. Many Other Great Features @ Chandru Technology 2014
  • 28. Our Pricing • Professional app design & set up fee: RM1500 • Monthly hosting fee: RM 150/month • UNLIMTED Push Notifications • UNLIMITED App Downloads • ~RM 50,000 Value – Seriously! @ Chandru Technology 2014
  • 29. How to get started • Contact Us Anytime By: • Call: 016-3799402 • Email Us at : chandruappz@gmail.com • Visit our website at: www.chandruapps.com @ Chandru Technology 2014