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Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
Presentation leadership
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Presentation leadership

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A training program I developed for Managers and supervisors at Elgin Sweeper Company. This was part of my internship program.

A training program I developed for Managers and supervisors at Elgin Sweeper Company. This was part of my internship program.

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  • 1. By Steven Baker
  • 2. Overview  What is Leadership?  Studied scientifically since 1930’s  Kurt Lewin  Three basic categories  Effective leadership theories  Skills Theories  Trait Theories  Six Core Characteristics  Best Practices
  • 3. What is Leadership?  The business related website BNET.com offers a great definition of leadership. . .  One of the greatest contributions of psychology to business  Existed in ancient times; scientific studies began in the 1930’s
  • 4. Kurt Lewin’s three basic categories of leadership  Authoritarian  Participative  Delegative
  • 5. The Authoritarian Leader  Clear expectations of what needs to be done, when, and how to do it  Clear division between leader and followers  Leader makes decisions independently without input from rest of group  Best applied to situations where there is little time to make the decisions or where the leader is the expert  Structured environment
  • 6. The Participative Leader  Generally accepted as the most effective style  Leader offers guidance but allows for input from the group  Participation is encouraged but leader still has final say  Group members are more engaged and more motivated and creative  Dwight D. Eisenhower
  • 7. The Delegative Leader  Offers little or no guidance  Leave decisions up to group members  Can be effective in situations where group members are expert, but  Often leads to poorly defined roles and lack of motivation  Leader is still responsible for results  Rudy Giuliani
  • 8. Theories of what makes a great leader? Innate or Learned?
  • 9. Trait theory  Some people are natural leaders and are endowed with certain traits not possessed by other individuals.  This research compared successful and unsuccessful leaders to see how they differed in physical characteristics, personality, and ability.  Traits that appear regularly in leaders • Ambition, energy, the desire to lead, self-confidence, and intelligence. • Although certain traits are helpful, these attributes provide no guarantees that a person possessing them is an effective leader.
  • 10. Skills theory  Good leaders set goals, priorities, and standards  Good leaders aren't afraid to surround themselves with talented, capable people  Good leaders have personal integrity and inspire trust among their followers  Video
  • 11. Theories  Peter Drucker offers a pragmatic approach to leadership in the workplace.  He believes that consistency is the key to good leadership.  Good leaders have personal integrity and inspire trust among their followers; their actions are consistent with what they say.  Keep in mind that no list of leadership traits and skills is definitive because no two successful leaders are alike.  What is important is that leaders exhibit some positive characteristics that make them effective managers at any level in an organization.
  • 12. Characteristics of a leader  Six core characteristics that the majority of effective leaders possess  Drive  Leaders are ambitious and take initiative.  Motivation  Leaders want to lead and are willing to take charge.  Honesty and integrity  Leaders are truthful and do what they say they will do.
  • 13. Characteristics of a leader  Self-confidence:  Leaders are assertive and decisive and enjoy taking risks. They admit mistakes and foster trust and commitment to a vision.  Leaders are emotionally stable rather than recklessly adventurous.  Cognitive ability  Leaders are intelligent, perceptive, and conceptually skilled, but are not necessarily geniuses. They show analytical ability, good judgment, and the capacity to think strategically.  Business knowledge  Leaders tend to have technical expertise in their businesses.
  • 14. The world's most effective leaders  Think about the most powerful, influential, positive influence in your life. It doesn't take long, does it?  Usually it's a mother, father, teacher, coach, priest, or spouse. Now I'll bet they had these qualities:  1. They cared about you  2. They believed in you.  3. They are fair  4. They expect excellence. ALL GREAT LEADERS HAVE HIGH EXPECTATIONS.
  • 15. Best Practices  Rewarding performers not only on their financial results, but various other factors as well.  Top management meet often to discuss methods to improve their business performance.  Meetings and surveys are conducted at regular intervals to include employees in decision-making for company strategy and policies
  • 16. Best Practices  Understand that recognition by peers is an important motivator  The best leaders show recognition to their performing employees through different methods  Commendation letters  Putting their names on the company’s intranet newsletters  Commending in the presence of people respected by the performers  Giving small gifts.  Putting in place a system that allows employees to work on improvement besides providing them the needed resources.
  • 17. The art of listening  General rules to follow  Focus  Accept speakers point of view  Use eye contact and body language  Avoid distractions  Identify non-verbal communication  Ask questions
  • 18. Delivery of a message  Be clear and concise  Enlist an open-door policy  Remain positive  Negative feedback can promote positive growth  Refrain from any form of favoritism
  • 19. Perceptions  Perceptions are reality  Perceptions are based on many things  Communication, body language, clothing, hair style, etc.  First impressions  Things are not always as they seem
  • 20. Perceptions
  • 21. Perceptions
  • 22. Perceptions
  • 23. Perceptions  Empathy  Having empathy at some level is important in order to understand their perceptions of things.  Did you form an impression of me prior to this meeting?  Has that changed?  Can it change?
  • 24. Purpose & Goal  “The goal of training should be to provide the supervisor with the proper understanding and tools so that he (she) can motivate his (her) employees to do their best for the company, willingly”  People generally want to do well in their job, it is the motivation that is often times lacking.  The goal is to show people that you appreciate them and the work they do.  Through effective interpersonal communication training, it is possible to obtain the results that make everyone happy. Creating a win-win situation.
  • 25. Research has found . . .  “In a recent poll conducted by SHRM and USA Today of both HR professionals and employees, the importance of communication between employees and management was ranked as either very important or important by 98% of all HR professionals. Participating employees mirrored this ranking closely at 96%”
  • 26. Summary  The importance of being a leader  How it affects others  Understanding your Leadership style and utilizing your natural abilities in situations  Understanding and developing skills from other styles  Best Practices of an effective leader

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