STATE OF THE DIVISION SEPTEMBER 30, 2011 SATELLITE STUDENT UNION
FOCUS AREAS Personnel Facilities TechnologyImproving ServicesDelivery of Services
STRATEGIC PLAN 2006-11Met and exceeded all enrollment targetsdespite roller coaster changes and tuitionincreasesSet new records in the awarding anddisbursement of Financial AidImplemented upfront evaluations for transferstudents to facilitate completion of their degreeSignificantly increased the college going rate inthe Fresno Unified School District through ourpartnership
STRATEGIC PLAN 2006-11• Increased capacity to provide academic support to students through enhanced Supplemental Instruction and Tutoring programs• Created Early Warning System (SupportNet) to help students who are struggling in a course• Enhanced our professional development efforts within our Division: - Annual Student Affairs Conference - Introduction of CARE BUCKS - Offering individual professional development and personal development programs
STRATEGIC PLAN 2006-11• Improved our communication with students: - SAFARI - Updated websites - Use of Facebook - Use of social networks• Enhanced system for students to apply online for scholarships, to request transcripts, to apply for graduation, and to review progress toward their degree• Implemented the Family PACT Program in the Student Health Center for reproductive health education for students
STRATEGIC PLAN 2006-11Created a new Wellness Center in Student HealthCenter and received grants (Aetna) to enhanceservicesMade the Student Recreation Center 2nd mostpopular place on campus and an outlet for students’stress and fitnessContinued collaborations with Academic Affairs: - Diversity Matters website - Early Assessment Program - Academic Testing Center - Student Success Task Force - Title V/ C.L.A.S.E. - Early Start Program
STRATEGIC PLAN 2006-11Continued to celebrate our campus’ rich diversity byimplementing new Latino Heritage Festival along withthe annual celebration of women, African American,Asian students and our International students. Created more leadership opportunities - Leadership Certification Program - Semester-long leadership training - Speed NetworkingAll of our federal grant programs have been renewedwith retention rates for CAMP and SSSP studentsreaching record highsEnhanced many services for Students with Disabilities,especially in the area of alternative media for textbooks
STRATEGIC PLAN 2006-11 Rejuvenated and enhanced our Summer Orientation Program and Summer Bridge Program Courtyard has maintained high occupancy and extraordinary programming despite changes in demand, in enrollment and tuition increasesHave enhanced facilities for Student Affairs departmentsthrough relocation - Within Joyal Administration Building - In the Henry Madden Library - Thomas Administration Building - Visitor’s Center in the University Center
BOTTOM LINE• 2009 Freshmen 1st Year Retention – 86.7%• 2009 Freshmen 2nd Year Retention – 80% • 2010 Freshmen 1st Year Retention – 86.3% • 2004 six year gradation rate - 50.6%
ACCOMPLISHMENTS Enrollment Services Admissions, Records, EvaluationsOn-line official transcript request/payment featureis now available for our students and alumni All of the hard copy permanent records have been imaged and are no longer stored on shelves in the Academic Records Office International Student Services & ProgramsInternational student enrollment was more than10% higher than fall 2010Began working with a Regional Recruiter in Asia
ACCOMPLISHMENTS Financial AidDisbursed funds to 12,744 students for a grandtotal of $76,095,096Awarded 16,139 (compared to 15,231 last year)students by the first week of class Scholarship OfficeProcessed $5,088,399 in scholarship awardsCreated a backup scholarship application so that157 students could receive funding
ACCOMPLISHMENTS Talent SearchReceived record scores on grant students renewalapplication- received all 100 possible pointsServed over 750 students University Outreach ServicesRelocated to new location at the UniversityCenter that will serve as the new Visitor’s CenterDeveloped interactive recruitment e- publicationsthat utilizes audio, video, YouTube, Facebookand Twitter
ACCOMPLISHMENTS Upward Bound/ELL Upward BoundOne hundred percent of Upward Bound graduatingseniors enrolled in a post-secondary institutionNinety-nine percent of the ELL Upward Bound studentsthat attended the five week Summer ResidentialProgram earned grades of C or higher Student Success Services Central California Educational Opportunity CenterConducted outreach presentations on postsecondaryopportunities to over 2,500 individualsDeveloped collaborative partnerships with agenciesserving military connected students
ACCOMPLISHMENTS College Assistance Migrant ProgramReceived a $20,000 gift from the J.E. FehsenfeldFamily FoundationNationally recognized for 100% first yearcompletion rate for Fall 2010 cohort Educational Opportunity ProgramDeveloped a functionality in PeopleSoft to allowonline admissions processingRestructured the program from a residential to acommuter model.
ACCOMPLISHMENTS Learning CenterProvided 11,156 hours of tutoring through 8,638 visitswhich served 1222 unique students Office of Advising Services Designed Freshman Connect to support the transition of first-time freshmen DOG DAYS piloted a Spanish language program focused on parents and guests of incoming freshmen Office of Testing ServicesProctored over 22,500 exams and served 2650 uniquestudents, which as a 23% increase over the previous year
ACCOMPLISHMENTS Student Support ServicesTwenty seven students completed undergraduatedegrees during the 2010-11 academic year SupportNetReceived 1137 unduplicated student referrals University Migrant ServicesOffered webinars explaining the process forhelping AB540 students with the collegeapplication process
ACCOMPLISHMENTS Student Life Career ServicesInitiated “Hot Jobs” bulletin distributed through theBulldogLink systemAdded scripted telephone calls reminders of on-campusjob interviews to improve student response andaccommodate employers Center for Women and CultureThe Women’s Resource Center celebrated its 20thanniversaryThe Central Valley Cultural Heritage Institute providedNational Coalition “Welcoming Diversity” workshops tocommunity and campus groups
ACCOMPLISHMENTS Services for Students with Disabilities301 new students established services with SSD in2010-2011 which is a 74% increase over the 223students from prior year.SSD received 758 requests for alternate format ofclassroom materials, a 21.7% increase over last year. Student InvolvementLaunched the Co-Curricular Leadership Certificate pilot program,enrolling 56 students for the first year and awarding certificates to11 students.Received the Service Recognition Award from the Jan and BudRichter Center for Community Engagement and Service Learning
ACCOMPLISHMENTS Student Recreation CenterIncreased the number of visits by 6,782 in the Fall 2010semester.Added the Group Fitness Class “ZUMBA” which alone had1,868 participants in the classes offered University CourtyardAcademic Programs resulted in 61% of residence hall studentsreceiving a 3.0 or betterHosted Central RAP where 250 leaders from other college campusescame for a day of learning and growth University Health & Psychological ServicesTransitioned to an Electronic Medical Records systemNational Depression Screening Day brought a record 217students to be evaluated.
THEMES• PROMOTING STUDENT TRANSFORMATION AND SUCCESS – The Division of Student Affairs will intentionally focus on providing data driven strategies to facilitate student success and transformation.• DEVELOPING OUR CAMPUS COMMUNITY – The ability of our Division to achieve its aspirations is depended upon our ability to recruit and retain diverse faculty and staff and administrators by developing a program that provides opportunities for both personal and professional development.
THEMES• INTERNATIONALIZING OUR DIVISION – We will increase our international student enrollment and take advantage of the international diversity that exists on our campus to enhance global awareness for our students and our staff.• DEMONSTRATING A COMMITMENT TO DIVERSITY AND CULTURAL COMPETENCE – The Division will demonstrate a commitment to diversity and cultural competence by examining hiring practices, engaging in training, raising awareness, and promoting understanding and acceptance of diversity in all its forms.
THEMES• RECRUITING AND ENROLLING A DIVERSE STUDENT POPULATION – We will recruit and enroll the most talented students within our region, while maintaining a level of diversity that reflects that region – and we will increase our out-of-state and international student enrollment – to enhance the diversity of our campus.• PROMOTING A CULTURE OF QUALITY SERVICE – We will make service to students, and to our colleagues across the Division and campus a top priority; we will render service to customers in a manner that is consistent with our Service Pledge.• ENGAGING STUDENTS IN OUT-OF-CLASSROOM LEARNING – We will promote the value of out-of-classroom learning that centers around both academic and personal/lifelong skill development; this includes engagement with clubs/organizations and other leadership opportunities that complement our students’ degree program.
BEACON AWARD NOMINEES• Rita Bocchinfuso-Cohen (Director, Career Services)• Erin Boele (Director, University Courtyard)• Katie Johnson (Former Staff Member, University Communications)• Christina Leimer (Director, Institutional Research, Assessment and Planning (IRAP))• Kathy Yarmo (Coordinator, Health Promotion & Wellness Services)
SERVICE EXCELLENCE AWARD NOMINEES• Erin Boele (Director, University Courtyard)• Dr. Lucia Hammar (Director, ISSP)• Linda Lazalde Herrera (Graduate Admissions Specialist)• Linda Morales (Lead Undergraduate Admissions Technician)• Bernadette Nelson (Undergraduate Admissions Analyst)• Wendy Oliver (Student Health Center, Nursing)• Linda Rios (Athletics Admissions Specialist)