New CSR? CSR is the way in which business consistently creates shared value in society through economic development, good governance, stakeholder responsiveness and environmental improvement.C - Creativity – not only tick-box approachS - Scalability – from local to globalR - Responsiveness – solutions to the problems2 - Glocality – think globally, act locally0 - Circularity – or cradle to cradle Source: CSR International
At each stage of our business we make an IMPACT! MICE Source: odpowiedzialnybiznes.pl
Source: Corporate Social Responsibility Solutions
Guidlines ISO 26000 provides guidance on how businesses and organizations can operate in a socially responsible way. This means acting in an ethical and transparent way that contributes to thewww.iso.org health and welfare of society. ISO 20121 is a management system standard that has been designed to help organizations in the events industry improve the www.iso20121.org sustainability of their event related activities, products and service
How about us?Tourism & Meetings is the biggest industry sector in the world. It provides: 10% of global employment and 11% of global GDP
Cape Town Declaration 2002 The Cape Town Conference was organised as a side event preceding the World Summit on Sustainable Development in Johannesburg in 2002. The Cape Town Conference on Responsible Tourism in Destinations was attended by 280 delegates from 20 countries. Source: www.responsibletourismpartnership.org
Competitiveness in incentive industry Opinion Conversation CommentsBRAND Recommendations REPUTATION Likes Share Fans
What participants want?Participants wants more, harder, further, faster. They want to experience the brand and to participate in the events that give real and honest emotions. And those can be delivered and enriched by CSR activities.
What is CSR in incentive travel? (not industry)Creation of incentive programs with conscious reference to their impact into local community. Building lasting relationships with the participants and between the participants using socially responsible activity. Giving a new dimension to incentive programmes: humanitarian, social, cultural and emotional.
What you can offer?Experience Knowledge YouContacts Resources
Where to reach?Employees Partners YouCompetitors Clients
How to plan? Research Brief Plan ExecuteWhat are your What is clients What are Make the story resources? CSR awareness? the needs? Be carefull and Which goals can be Who are watch over CSR ‘enriched’? the partners? What, where, when, how, why? Evaluate!
Something bigWe are a member of Coalition of CEO’s for We support Enactus: a community ofWolountary Service. Besides its social student, academic and business leaderspurpose it’s also an interesting networking committed to using the power ofhub with leading polish companies. entrepreneurial action to transform lives and shape a better more sustainable world.
What you can have?Participation in the most prestigious educational event in the worldTED - a brand symbolizing the sharing of knowledge and people who careExcellent opportunity for employees to develop the knowledge, meet interesting projects and people and share experiencesEmotional and educational "pill" for the whole year
2012 Go4Help – The campaign against animal homelessness in Poland
Our actions 2012May – educational festival to promote adoption
2012 JULY – WALK A DOG FOR THE DOGS DAY (EVENT IN THE CELESTYNOW SHELTER)
We frequentlydecided to launch Go Celestynów,role take dogs for a walk, The idea “give instead of take”plays major we in our company. We have visit a dog shelter in 4 Help program to reach places All employees suchare taughtin our companyto help, where aremajor is and supplies. play help role that’s it is cool CSR activities we bring foodespecially needed.strategy.to give something with expecting nothing in return. It gives you this great power.
Charity Auction & foodcollectionat the 10th Aniversary Gala
Go4Help Actions 2012 Food delivery sponsored by one of major pet suppliers
What is it for us (you)?2005 – our 1st CSR project. Now – 10-15 a year!Clients demand new projects with CSRIndependent CSR brand Go4 helpBetter business contacts with clients & partnersMotivated and happy employeesExperience and knowledge sharing And many, many, many smiles
SITE EMEA Forum 2012 speakerFried Ringoot said:You (almost) receive what you give
CSR activities make sense and bring the greatest results when they are primarily a result of theinvolvement of the employees. It is through their ideasand work for socially responsible projects the company is likely to be closest to the people.
ICP Group S.A. is a Warsaw based company established in 2002. Our range of services covers all aspects of meetings, incentives,conferences and special events, from the planning stage throughproduction to the project evaluation. Our clients range form big, international companies to domesticenterprises, associations and government organizations. We help clientsrepresenting various fields, such as: financial services, FMCG, pharmacy,telecommunications, building industry, automotive and many others.
CompetencesIncentive travel and PCO/DMC and Tailor-made motivational ground services for programmes and programmes B2B, Organization of special incoming groups to Pharmaceutical concierge services B2C events, conferences, Poland education and for VIP groups International congresses, trade and research and clientsmedical congresses road shows, pr events, and conferences gala & occasional evenings Event support & production for all ICP Group brands
CredibilityMember of:Recommended by: INCENTIVE TRAVEL ORGANIZERS ASSOCIATION
Stability ICP Group S.A., first public company of its sector in Poland, has been launched on Warsaw Stock Exchange in 2012NewConnect is a financing and trading Being one of the largest and mostplatform organized by the Warsaw Stock successful firms in Poland, it’s stockExchange, launched on August 13th, 2007.This is a market for companies with a high launch is a proof of companys highestgrowth potential, which want to turninnovation (of their products, services or business credibility, financial stabilityprocesses) into their greatest competitiveadvantage. and transparency of standards. www.newconnect.pl
About DMCPoland Concept – DMC (Destination Management Company) /PCO (Professional Congress Organiser) - is a business unitdedicated to providing services for foreign clients staging in Polandtheir motivation programmes and projects building relationshipsand influencing information exchange (that is congresses,conferences, events, incentive trips, etc.).ONE-STOP SHOP PARTNER FOR ALL WORLD CLIMATE SUMMIT TASKS TAKING FULLADVANTAGE OF THE SYNERGY OF ALL ICP GROUP S.A. BRANDSCombining competences in the field of arranging special events, building effectivemotivation programmes and familiarity with the logistics-conference infrastructure inPoland, we are a local partner for foreign corporations and organisers of specialevents, offering professional services along with measurable financial benefitsowning to their local providers.
THANK YOU! part of:Contact person: ICP Group S.A.Seweryn Jakubiec Aleja Wilanowska 303AChief Operations Officer 02-665 Warszawa, Polandmobile: +48 502 569 467 tel.: +48 22 54 88 100e-mail: firstname.lastname@example.org fax.: +48 22 54 88 111www.polandconcept.pl www.icpgroup.plLike us at: www.facebook.com/PolandConcept.DMCFollow us at: twitter.com/PolandConcept MOST OUTSTANDING INCENTIVE TRAVEL AWARD PROGRAM Member of SITE - The Society of Incentive & Travel Executives Member of MPI - Meeting Professionals International