The UK Magic Circle - Innovators, Disruptors or Just Different?

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Presentation by Stuart Barr from HighQ Solutions at the Janders Dean Law Firm Knowledge Management Conference in Sydney, Australia on 12th August 2010.

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The UK Magic Circle - Innovators, Disruptors or Just Different?

  1. 1. Janders Dean KM Conference 12th August 2010 Stuart Barr
  2. 2. Introduction Stuart Barr Director, HighQ Solutions ‣ Freshfields 2004 - 2007 ‣ Headshift 2007 - 2009 www.highqsolutions.com
  3. 3. HighQ Solutions Fully-managed solutions Class-leading enterprise dealrooms Collaboration and knowledge sharing Publishing and marketing platform Banking Legal Technology Portal Consulting and strategy www.highqsolutions.com
  4. 4. Some of our clients www.highqsolutions.com
  5. 5. Introduction The UK Magic Circle - Innovators, Disruptors or Just Different? www.highqsolutions.com
  6. 6. Innovation How are firms innovating? Dealrooms Relationships Collaboration Know-how Online services www.highqsolutions.com
  7. 7. REWIND www.highqsolutions.com
  8. 8. Late 90s, early 2000s Dot-com rush ‣ Land grab ‣ Linklaters ‣ Simmons & Simmons ‣ Innovative legal services www.highqsolutions.com
  9. 9. 2004 ‣ The first time firms collaborated ‣ Shared know-how repository ‣ Added value for key clients ‣ Unique proposition in the legal sector
  10. 10. 2005 ‣ Group collaboration ‣ Client relationships ‣ Social tools ‣ Wikis ‣ Blogs www.highqsolutions.com
  11. 11. 2006 ‣ New extranet platform ‣ Hosted application ‣ Fully outsourced, managed solution ‣ First of its kind in the legal space
  12. 12. 2007 ‣ New intranet ‣ Collaboration ‣ Wiki platform ‣ Lightweight solution
  13. 13. 2008 Clifford Chance ‣ New publications platform ‣ Alerters ‣ Cross border guides ‣ Fully outsourced solution
  14. 14. 2009 ‣ Navigator ‣ Premium online product ‣ Highly profitable ‣ Disruptive
  15. 15. Parallel paths Dealrooms Relationships Collaboration Know-how Online services www.highqsolutions.com
  16. 16. PAUSE www.highqsolutions.com
  17. 17. 2010
  18. 18. Industry trends ‣ Cloud computing ‣ Social computing ‣ Managed solutions ‣ Outsourcing www.highqsolutions.com
  19. 19. Convergence Dealrooms Relationships Collaboration Know-how Publishing Products www.highqsolutions.com
  20. 20. Next generation solutions ‣ Integrated online services ‣ Extranets ‣ Publishing and marketing ‣ Premium products ‣ Customised client portals
  21. 21. HighQ Publisher
  22. 22. Client portal pages
  23. 23. Video channels
  24. 24. Microsites
  25. 25. Next generation solutions ‣ Deeper client relationships ‣ Collaboration and interaction ‣ Networking and connections ‣ Personalisation and customisation ‣ Content discovery and sharing
  26. 26. HighQ SitePoint www.highqsolutions.com
  27. 27. Document management www.highqsolutions.com
  28. 28. Wikis www.highqsolutions.com
  29. 29. Blogs www.highqsolutions.com
  30. 30. Group task management www.highqsolutions.com
  31. 31. Events calendar www.highqsolutions.com
  32. 32. Personal profiles www.highqsolutions.com
  33. 33. Next generation solutions ‣ Hosted services ‣ Rapid deployment and scalability ‣ Security and disaster recovery ‣ Economies of scale ‣ Predictable annual fees ‣ Low maintenance ‣ No up front costs www.highqsolutions.com
  34. 34. Disruptive?
  35. 35. Challenges in the legal sector Difficult times Economic uncertainty Pressure to reduce costs Increased outsourcing Productisation and commoditisation www.highqsolutions.com
  36. 36. Challenges in the legal sector Client demands Value for money Content aggregation Personalised content Pressure to reduce fees www.highqsolutions.com
  37. 37. Challenges in the legal sector Familiar problems Costly internal systems Budget and resource pressures Lack of innovation and development Inefficiencies and duplication Legacy, disparate technology www.highqsolutions.com
  38. 38. Dare to be different If you get it right... Gain an advantage Differentiate your firm’s services Respond to your clients’ needs Develop innovative services Disrupt the market www.highqsolutions.com
  39. 39. Disruptive innovation “ Improve a product or service in ways that the market does not expect ” www.highqsolutions.com
  40. 40. Questions stuart.barr@highqsolutions.com www.highqsolutions.com

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