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[StepTalks2011] Trends for Process Improvement: Portugal and the World - Paul Nielsen
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[StepTalks2011] Trends for Process Improvement: Portugal and the World - Paul Nielsen


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StepTalks2011 - Trends for Process Improvement: Portugal and the World

StepTalks2011 - Trends for Process Improvement: Portugal and the World

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  • 1. © 2011 Carnegie Mellon University 1
  • 2. © 2011 Carnegie Mellon University 2
  • 3. Trends for Process Improvement: Portugal and the World Paul D. Nielsen Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 StepTalks2011 © 2011 Carnegie Mellon University
  • 4. Software is Everywhere © 2011 Carnegie Mellon University 4
  • 5. Software is Important Manufacturing Finance Space Engineering © 2011 Carnegie Mellon University 5
  • 6. Software in Often Complex © 2011 Carnegie Mellon University 6
  • 7. Software Connects Us © 2011 Carnegie Mellon University 7
  • 8. Software is Personal © 2011 Carnegie Mellon University 8
  • 9. Trends in Process ImprovementIntegration of ModelsIntegration of TechnologiesIntegration Across the Supply ChainIntegration GloballyBenefits for Your OrganizationPeople and Process © 2011 Carnegie Mellon University 9
  • 10. Integration of Models RUP Agile Score- CMMI ISO card EFQM 9000 COBIT EIA 632 ISO 12207 ITIL GQIM Lean Six Sigma TSP PSM © 2011 Carnegie Mellon University 10
  • 11. Integration of Technologies Software Network Architecture Security CMMI TSP Interoperable Systems PSP © 2011 Carnegie Mellon University 11
  • 12. Integration Across the Supply Chain Acquirers, CMMI-ACQ customers Software CMMI-DEV developers Suppliers • outsourcing CMMI-DEV CMMI-SVC • subcontracting © 2011 Carnegie Mellon University 12
  • 13. Integration Globally Red country name: New additions with this reporting © 2011 Carnegie Mellon University 13
  • 14. Scale and Complexity SEI’s Ultra-Large- Computer data Systems study associated with a network intrusion incident. Shifts in Software Engineering Community Consumer-Impacts of War Driven Development Converging and Intersecting Technologies, e.g., Biotechnology (above-left) and Nanotechnology (right) © 2011 Carnegie Mellon University 14
  • 15. People and Process © 2011 Carnegie Mellon University 15
  • 16. People and Process—CMMI Introduction to CMMI-DEV Attendees 140000 120000 CMM Intro 100000 (discontd. 12/31/05) 80000 60000 CMMI Intro 40000 20000 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 © 2011 Carnegie Mellon University 16
  • 17. Strongstep SurveySurveyed top organizations in Portugal in key sectors: • Finance • Telecom • Health • IT • Energy • PublicSurvey conducted Feb-Apr 2011Information is aggregated and anonymous © 2011 Carnegie Mellon University 17
  • 18. Strongstep Survey ResultsQuality 73% believe they have a culture of processOutlook 82% have dedicated staff for process control & improvementCustomer Balanced focus on cost, schedule and qualityConcernsIndustry Confident in project management and engineering skillsStrengthsIndustry Controlling requirements, reuse and testingChallengesDefect 36% found after development & internal testingDetectionBest Practice CMMI/TSP and Agile dominate, but many modelsAwareness © 2011 Carnegie Mellon University 18
  • 19. Strongstep Survey Results And the new trends will be: • CMMI for Development • CMMI for Services • Lean • Scrum • ISO 20000 © 2011 Carnegie Mellon University 19
  • 20. Impact for OrganizationsProductivity 42% decrease in Met milestones 20% reduction inimproved by 25% the costs of improved from software costs byusing CMMI over a rework at CMMI 50% to 85% with integrating itsthree-year period Level 3 focus on CMMI engineering processes using CMMI © 2011 Carnegie Mellon University 20
  • 21. Impact of Organizations TSP First product Zero defects in Hill AFB teams Used TSP to cut update to have two large “routinely defects in half zero defects in systems after releasing and establish system test user acceptance software with data baseline to test very low or zero improve future defects” planning efforts © 2011 Carnegie Mellon University 21
  • 22. Appraisals Done in Portugal SCAMPI Appraisals in Portugal: 16 SCAMPI Appraisals in Europe: 827 Worldwide: Since 2002, 6,808 appraisals have been reported to the SEI The majority of reported appraisals are maturity level 2 and 3 organizations. © 2011 Carnegie Mellon University 22
  • 23. SummarySoftware is everywhere, it is global, and it is being developed inbusinesses and teams of all sizesProcess improvement benefits developers and customers—and opensmarkets for organizations (large and small)Global markets mean global competition—process improvement canmake you more competitiveProcess improvements helps innovation and puts people back incontrol Improved Software and Systems Engineering is Critical to the 21st Century © 2011 Carnegie Mellon University 23
  • 24. More InformationSoftware Engineering InstituteCarnegie Mellon University4500 Fifth AvenuePittsburgh, PA 15213-3890Phone:1 (412) © 2011 Carnegie Mellon University 24
  • 25. NO WARRANTYTHIS CARNEGIE MELLON UNIVERSITY AND SOFTWARE ENGINEERING INSTITUTEMATERIAL IS FURNISHED ON AN “AS-IS" BASIS. CARNEGIE MELLON UNIVERSITYMAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, AS TOANY MATTER INCLUDING, BUT NOT LIMITED TO, WARRANTY OF FITNESS FORPURPOSE OR MERCHANTABILITY, EXCLUSIVITY, OR RESULTS OBTAINED FROMUSE OF THE MATERIAL. CARNEGIE MELLON UNIVERSITY DOES NOT MAKE ANYWARRANTY OF ANY KIND WITH RESPECT TO FREEDOM FROM PATENT,TRADEMARK, OR COPYRIGHT INFRINGEMENT.Use of any trademarks in this presentation is not intended in any way to infringe on therights of the trademark holder.This Presentation may be reproduced in its entirety, without modification, and freelydistributed in written or electronic form without requesting formal permission. Permissionis required for any other use. Requests for permission should be directed to the SoftwareEngineering Institute at work was created in the performance of Federal Government Contract NumberFA8721-05-C-0003 with Carnegie Mellon University for the operation of the SoftwareEngineering Institute, a federally funded research and development center. TheGovernment of the United States has a royalty-free government-purpose license to use,duplicate, or disclose the work, in whole or in part and in any manner, and to have orpermit others to do so, for government purposes pursuant to the copyright license underthe clause at 252.227-7013.
  • 26. © 2011 Carnegie Mellon University 26
  • 27. STRONGSTEP - INNOVATION IN SOFTWARE QUALITYEmail: geral@strongstep.ptWeb: www.strongstep.ptTelefone: +351 22 030 15 85Rua Actor Ferreira da Silva, UPTEC4200-298 PortoPortugal © 2011 Carnegie Mellon University 27