FISRZ<br />BTG Themadagen 2011Wilbert de Krom19 mei 2011<br />
Questions to beanswered<br />The Expense Generating world of ICT Services?<br />How can your organization cope with these ...
Professional Expense ManagementThe Eco-system, a holistic view<br />“Demand side”<br />“Supply side”<br />Administrative O...
Market perspectivea brief see through<br />
Profile of new communication user <br />Sharing of information<br />10.000 mobile telephony hours (voice,<br />games & dat...
Massive increase in End-user communication devices<br />
Manypartiesjoin the race:<br />Acer, Asus, Cisco, Dell, LG, Lenovo, MSI, NEC, Panasonic, Samsung, Sharp, Sony, Toshiba, Vi...
Video conferencing & StreamingSmaller, Integrated & Anywhere<br />The change<br />From:		    			To:<br />Low Definition		...
Abundance in apps and functionality<br />The change: From private Apps to business Apps<br />
The “Consumerization” Effect<br />The trend that communication devices and behavior, already adopted in the consumer marke...
Convergence of domains<br />convergence<br />
Many different cost models<br />Flatfee models<br />Different tariffs for voice, data and video<br />Country dependent roa...
Many service providers<br />Illustrative<br />
Smartphones<br />€<br />% of users<br />MB consumption<br />
Unmanaged<br />Expenses<br />The Real operator’s<br />profit margin<br />Typical<br />contract<br />tolerance<br />Expense...
Solution criteria<br />Retain/maintain insight and controllability<br />Move from expense & asset reporting to information...
Stromeas a service<br />Stromeas your integration platform for all expenses of your ICT assets and services<br />No upfron...
Your<br />business<br />Your<br />vendors<br />Both sides of the story<br />
Software Licenses<br />Fixedlines<br />Copiers<br />Mobile<br />Desktops<br />Smartphones<br />Cloud services<br />Your<br...
Your<br />business<br />Your<br />vendors<br />Strome Expense Control<br />Strome Process Outsourcing<br />Service Deliver...
Report Manager<br />Features:<br /><ul><li> Insight in invoices, assets & contracts
 Customized Information
 Personalized reports
 Internal cost allocation
 Authorization & security
 ..</li></li></ul><li>Dashboard<br />Features:<br /><ul><li> Dashboard apps for graphical presentation
 User defined dashboard
 For management, controller and end-user
 Regular dashboard updates
 ..</li></li></ul><li>Asset Manager<br />Features:<br /><ul><li> Online insight in hardware, services and devices
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Strome - presentatie BTG Themadagen 2011

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  • KPN het IP-bellen, IP-chatten (via Ping), e.d. gaat tariferen. Dus dat de gebruiker die de APPS zelf installeert de prijs zelf ook opdrijft, zonder dat ie het weet. En de ondernemer maar betalen
  • Strome - presentatie BTG Themadagen 2011

    1. 1. FISRZ<br />BTG Themadagen 2011Wilbert de Krom19 mei 2011<br />
    2. 2. Questions to beanswered<br />The Expense Generating world of ICT Services?<br />How can your organization cope with these challenges?<br />What solution criteria should apply?<br />‘Strome’, what is it about?<br />
    3. 3. Professional Expense ManagementThe Eco-system, a holistic view<br />“Demand side”<br />“Supply side”<br />Administrative Organization<br />YOUR REVENU GENERATION ORGANIZATION<br />Systems & Architecture<br />THEIR EXPENSE GENERATING SERVICES<br />Social Organization<br />YOUR HARD WORKING EMPLOYEES <br />Technical Infrastructure<br />THEIR FANCY COSTLY DEVICES & APPLICATIONS<br />
    4. 4. Market perspectivea brief see through<br />
    5. 5. Profile of new communication user <br />Sharing of information<br />10.000 mobile telephony hours (voice,<br />games & data)<br />Communities:<br />Hyves<br />Facebook YouTube<br />Twitter<br />5.000 hours of<br />Video Games<br />Blogs<br />100s of apps<br />downloaded<br />250.000 messages<br /> sent, The Future<br />“Emailionair”<br />Over 3.500 hours online<br />
    6. 6. Massive increase in End-user communication devices<br />
    7. 7. Manypartiesjoin the race:<br />Acer, Asus, Cisco, Dell, LG, Lenovo, MSI, NEC, Panasonic, Samsung, Sharp, Sony, Toshiba, Viewsonic, Vizio, …<br />Bandwidth crushers…tablets (2011)<br />
    8. 8. Video conferencing & StreamingSmaller, Integrated & Anywhere<br />The change<br />From: To:<br />Low Definition  High Definition!<br />1 to 1  Many to Many!<br />Anywhere & “ANYBODY”<br />Office<br />Home<br />
    9. 9. Abundance in apps and functionality<br />The change: From private Apps to business Apps<br />
    10. 10. The “Consumerization” Effect<br />The trend that communication devices and behavior, already adopted in the consumer market, make entrance in the business domain<br />From Inside out  To Outside in!<br />Bring your own device!<br />How to keep control?<br />The change: From prescription to personally defined!<br />
    11. 11. Convergence of domains<br />convergence<br />
    12. 12. Many different cost models<br />Flatfee models<br />Different tariffs for voice, data and video<br />Country dependent roaming fees<br />National Roaming<br />Different data bundles<br />Varity of Service levels<br />Corporate bundles<br />OT 2010<br />PT 2011<br />Prepaid packages<br />Etc.<br />
    13. 13. Many service providers<br />Illustrative<br />
    14. 14. Smartphones<br />€<br />% of users<br />MB consumption<br />
    15. 15. Unmanaged<br />Expenses<br />The Real operator’s<br />profit margin<br />Typical<br />contract<br />tolerance<br />Expenses<br />Contract drift period<br />Contract renewal typically every 2-3 years<br />In general an Event driven activity<br />The challenge visualized <br />Time <br />
    16. 16. Solution criteria<br />Retain/maintain insight and controllability<br />Move from expense & asset reporting to information management and synthesis <br />Move from event driven contract renewal to the process of portfolio, contract, financial and tender management <br />
    17. 17. Stromeas a service<br />Stromeas your integration platform for all expenses of your ICT assets and services<br />No upfront costs, pay per asset<br />Solution characteristics<br />
    18. 18. Your<br />business<br />Your<br />vendors<br />Both sides of the story<br />
    19. 19. Software Licenses<br />Fixedlines<br />Copiers<br />Mobile<br />Desktops<br />Smartphones<br />Cloud services<br />Your<br />business<br />Your<br />vendors<br />User devices<br />Infrastructure<br />Leasedlines<br />Tablets<br />Laptops<br />Multifunctionals<br />PABX<br />Asset spectrum<br />
    20. 20. Your<br />business<br />Your<br />vendors<br />Strome Expense Control<br />Strome Process Outsourcing<br />Service Delivery Management<br />Report Manager & Dashboard<br />Invoice Manager<br /> Financial Management<br />Asset Manager<br />Contract Management<br />Implementation & Connectivity<br />Portfolio Management<br /> Support & Monitoring<br />Tender Management<br />Service offering<br />
    21. 21. Report Manager<br />Features:<br /><ul><li> Insight in invoices, assets & contracts
    22. 22. Customized Information
    23. 23. Personalized reports
    24. 24. Internal cost allocation
    25. 25. Authorization & security
    26. 26. ..</li></li></ul><li>Dashboard<br />Features:<br /><ul><li> Dashboard apps for graphical presentation
    27. 27. User defined dashboard
    28. 28. For management, controller and end-user
    29. 29. Regular dashboard updates
    30. 30. ..</li></li></ul><li>Asset Manager<br />Features:<br /><ul><li> Online insight in hardware, services and devices
    31. 31. Integrated with contract and invoice information
    32. 32. Profile setting (location, responsibility and rights)
    33. 33. Complementary to your ITIL CMDB
    34. 34. …..</li></li></ul><li>Invoice Manager<br />Features:<br /><ul><li> Registration of contracts and subscriptions
    35. 35. Insight in financial obligations (invoice validation)
    36. 36. Provides 1:1 relation between contracts and assets
    37. 37. Configuration of invoice validation rules
    38. 38. ……</li></li></ul><li>Your<br />business<br />Your<br />vendors<br />Strome Expense Control<br />Strome Process Outsourcing<br />Service Delivery Management<br />Report Manager & Dashboard<br />Invoice Manager<br /> Financial Management<br />Asset Manager<br />Contract Management<br />Implementation & Connectivity<br />Portfolio Management<br /> Support & Monitoring<br />Tender Management<br />Service offering<br />
    39. 39. Activity description summary<br />
    40. 40. Governance Process<br />Synthesis<br />Portfolio &<br />Tolerances<br />Product<br />Service<br />Catalog<br />Contract<br />Price<br />Portfolio Management<br />Requirements<br />analysis<br />Asset<br />Analysison the business case <br />Market<br />analysis<br />Your<br />business<br />Your<br />vendors<br />Financial Management<br />Tender Management<br />Contract<br />Management<br />Service Delivery Management<br />Strome Web Portal<br />StromeExpense Control<br />
    41. 41. Your<br />business<br />Your<br />vendors<br />Connectedby Strome<br />
    42. 42. Do you want toknow more aboutStrome?<br />Contact:<br />

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