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Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows
 

Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows

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Stefan Sackmann, Marlen Hofmann, and Hans Betke on "Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows" at ISCRAM 2013 in Baden-Baden. ...

Stefan Sackmann, Marlen Hofmann, and Hans Betke on "Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows" at ISCRAM 2013 in Baden-Baden.

10th International Conference on Information Systems for Crisis Response and Management
12-15 May 2013, Baden-Baden, Germany

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    Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows Towards a Model-Based Analysis of Place-Related Information in Disaster Response Workflows Presentation Transcript

    • InformationManagementChair of BusinessInformaticsTowards a Model-Based Analysisof Place-Related Informationin Disaster Response Workflows10th International Conference on Information Systemsfor Crisis Response and ManagementStefan Sackmann,Marlen Hofmann, and Hans BetkeChair of Business InformaticsDepartment of Information Systems and Operations ResearchMartin-Luther-University Halle-Wittenberghttp://informationsmanagement.wiwi.uni-halle.de
    • 2InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfM(Tierney et al. 2007)Leveloffunctionality%Disaster Response Workflow Management SystemsPre-DisasterManagementDisaster-ResponseManagementPost-DisasterManagementStrategiclevelTacticalLevelOperationalLevelInformation-managerInformationsystemAnalyticaltoolsVisualization/DecisionSupportPro-activeDRWfMS
    • 3InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMCordonareaSimplified(!) DRM Process• Starting with pre-planned process• Adaptation of (many)ongoing processes• Relevant issues (inreal-time):– Meaning of new infor-mation/adaptation– Process execution/anticipating conflicts– Identify necessaryinformation– Provision of processimprovements– …Take injuredpeople intoambulanceWaterhydrantExtinguishfireMuseum ofarts is onfireEvacuate trap-ped peopleBarriermaterialPoliceAmbulanceFirefighterWaterhoseEmergencysuccessfulhandledHospitalizeinjured peopleHospitalbed
    • 4InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMResourceResource(Inter-)Dependencies in WFM-ApproachesResearch issues:– How to model?– How to analyze?– How to interprete results?– How to counteract conflicts?ActivityActivityActivityPlaceTimeResource• Delias, Doulamis A.,Doulamis N., andMatsatsinis, 2011;• Franke et al., 2010;• Leong, Si, Fong, and Biuk-Aghai, 2009;• Russe, van der Aalst, TerHofstede and Edmond,2005• …StationaryActivityLong/LatMobileActivityLong/LatStationaryResourceLong/LatMobileResourceLong/Lat
    • 5InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMCordonareaSimplified(!) DRM Process and Interdependencies• Classes ofInterdependencies:– Activity-Activity– Resource-Resource– Activity-ResourceTake injuredpeople intoambulanceWaterhydrantExtinguishfireMuseum ofarts is onfireEvacuate trap-ped peopleBarriermaterialPoliceAmbulanceFirefighterWaterhoseEmergencysuccessfulhandledHospitalizeinjured peopleHospitalbed
    • 6InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMCordonareaDependencies between Activities and ResourcesBarriermaterialPoliceDependen-cies (Place)X=Y  no conflictX<>Y  Real problemBring resource Y to X. e.g., insert transportationactivityExecute activity X at Y re-place activityFind best place for X and Z• Set X=Z or Z = X• Find Y and bring X/Z to YResource(s) YActivity XResource(s) YActivity X
    • 7InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMCategorization of Place-Related InterdpenedenciesActivity-to-resourceStationary resource (Place: C) Mobile resource (Place: D)Stationaryactivity(Place: A)A!=CSearch for alternative activities and/orresourcesSearch for additional connecting activity and/orresourceA!=DSearch for alternative activities and/or resourcesTransport mobile resource to stationary activityMobileactivity(Place: B)B!=CSearch for alternative activities and/orresourcesTransfer mobile activity to stationary resourceB!=DSearch for optimal placeTransport resource and/or transfer activity to theoptimal placeResource-to-resourceStationary resource (Place: C) Mobile resource (Place: D)Stationaryresource(Place: A)A!=CSearch for alternative resourcesSearch for additional connecting resourcesSame case as fieldMobile resource/Stationary resourceMobileresource(Place: B)B!=CSearch for alternative resourcesTransport mobile resource to stationaryresourceB!=DSearch for optimal placeTransport resource(s) to the optimal placeActivity-to-activityStationary activity (Place: C) Mobile activity (Place: D)Stationaryactivity(Place: A)A!=CSearch for alternative activitiesSearch for additional connecting activitiesSame case as fieldMobile activity/Stationary activityMobileactivity(Place: B)B!=CSearch for alternative activitiesTransfer mobile activity to stationary activityB!=DSearch for optimal placeTransfer activities to the optimal placeSackmann, Stefan / Hofmann, Marlen / Betke, Hans Julius:PRIMA: A Model-based Method forAnalyzing Place-Related Information inDisaster Response Processes19th Americas Conference on Information Systems (AMCIS’13),Chicago, 2013
    • 8InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMResults and Current Research Issues• Main question:are planned/adapted processes (still) executable?• Approach:– Extending the flexible WfMS Aristaflow with real-time analysis– using place-related information as valuable information!– Identify foreseeable conflicts for each adaptation in real-time• Direct dependencies• Indirect dependencies resulting from ongoing process flow• Interdependencies between ongoing process instances– Providing (automated) conflict solutions()!
    • 9InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMResults and Current Research Issues• Shortcomings– „Location“ is too simple semantic/relative places?  dedicated model of location– „Resource“ is too simple sharable/consumed resources?  dedicated model of resources– „Categories“ are not complete? Make scenario more realistic;however, do not change the basic approach! Open issue:Evaluation  we are open for any cooperation!!!
    • InformationManagementChair of BusinessInformaticsTowards a Model-Based Analysisof Place-Related Informationin Disaster Response Workflows10th International Conference on Information Systemsfor Crisis Response and ManagementProf. Dr. Stefan Sackmann,Marlen Hofmann, and Hans BetkeChair of Business InformaticsDepartment of Information Systems and Operations ResearchMartin-Luther-University Halle-Wittenberghttp://informationsmanagement.wiwi.uni-halle.de
    • 11InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMSimilar goals in DRM and modern BPM/ WFMSDRMBPM/WFMScoordination and management of processesprocess transparency & increased process qualitytime advantages by process optimizationmanagement of running process instancesmanagement of resources, communication & delegationBPM/WFMS & DRM aim at similar goals!DRP+ +management of highly dynamic, adaptive processes ()E.g. AristaFlow® BPM Suite, iTask
    • 12InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMPro-active Workflows:Next step for more flexibilityFlexibility(Level of Management)WfM-Approachhardwiredbydefinitionatdesign-timeby under-specificationatdesign &run-timebydeviationatrun-timeLevel ofWorflow-SchemataLevel ofWorflow-InstancesVgl. Schonenberg et al. (2008)bypro-activityAutomated,atrun-timewithreal-timeinformationNext Step
    • 13InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMIntegrated architecture for DRWfMSDisaster Response WfMSDisaster Process AnalyserGeo Information SystemEnterprise Ressource Planing SystemAdaptive WfMSExternal Information ReceiverExternal Context Information ProviderUserInterfaceInformation ManagerProcess Modeling and Adaption EngineInterdependency AnalyserDisasterRuleRepositoryProcessTemplateRepository
    • 14InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMExemplary Processing and Interplay ofArchitecture ComponentsDisaster Response WfMSDisaster Process AnalyserGeo Information SystemEnterprise Ressource Planing SystemAdaptive WfMSExternal Information ReceiverExternal Context Information ProviderUserInterfaceInformation ManagerProcess Modeling and Adaption EngineInterdependency AnalyserDisaster RuleRepositoryProcessTemplateRepositoryInformation ManagerCall interdependency analyzer+ +Interdependency Analyser+ +Call Process Modeling and Adoption EngineProcess Modeling and Adaption Engine+ +ASubmit to WfMSA+ +
    • 15InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMAggregation of Place-Related Dependenciesdisaster eventcore activity X core axtivity Xrequiresrequires requirese.g., fire extinction e.g., inform peopleactivity Z activity Z activity Z activity ZR YR Y R YR YLot XLat Y
    • 16InformationManagementChair of BusinessInformaticsISCRAM 2013,May12 – 15, 2013Towards a Model-Based Analysis of Place-Related Information in DRWfMOpen Issue in DRWfMS: Process AdaptationNuclearplant on fireShut downreactorAlarm civilprotectionNuclear plantunder control+ +Send firefighting vehiclesfire fightingCordon offareaEvacuatepeopleMethods for (semi-) automated data analysis and process adaptation arenot yet integrated in current DRWfMS.Send fire fightinghelicoptersConsideration of interdependencies