Pelatihan Manajemen

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Pelatihan Manajemen - Presentation Transcript

  1. Training Need Analysis Trainers Club Indonesia Learning forum - 39
  2. Fasilitator Anda
    • Yodhia Antariksa
    • Master of Science in Human Resource Management, Texas A&M University (USA)
    • HR Consultant and Learning Facilitator
    • Terlibat dalam proses pengembangan SDM di berbagai perusahaan, baik BUMN, Swasta Nasional ataupun pada Multinational Companies.
    • Pengelola blog www.strategimanajemen.net (anda bisa mendownload file presentasi di blog ini)
  3. Agenda
    • Tiga Tipe Training Needs Analysis
      • Organizational-based Need Analysis
      • Job Competency-based Need Analysis
      • Person Competency-based Need Analysis
    • Metode dan Tahapan dalam Melakukan:
      • Organizationa l -based NA
      • Job Competency-based NA
      • Person Competency-based NA
  4. Organizational-based Need Analysis
    • Analisa kebutuhan pelatihan yang didasarkan pada kebutuhan strategis perusahaan dalam merespon dinamika bisnis masa depan
    • Kebutuhan strategis perusahaan dirumuskan dengan mengacu pada dua elemen pokok :
      • Corporate Strategy
      • Corporate Values
  5. Tahapan dalam Org-based Need Analysis Corporate Strategy Corporate Values Faktor Kunci Efektivitas dan Keberhasilan Organisasi
  6. Contoh : 7 Faktor Kunci Keberhasilan Perusahaan
    • Planning
    • Communication
    • Team work
    • Excellent Service
    • Learning
    • Leadership
    • Development
    Faktor Kunci Efektivitas dan Keberhasilan Organisasi
  7. Contoh : 7 Faktor Kunci Keberhasilan Perusahaan
    • Planning
    • Communication
    • Team work
    • Service
    • Learning Climate
    • Leadership
    • Development
    7 Faktor ini di-ases untuk mengidentifikasi pada faktor apa perusahaan masih mengalami kekurangan yang paling besar, dan karenanya perlu di-prioritaskan pengembangan pelatihannya.
    • Job Competencies-based Need Analysis adalah analisa kebutuhan pelatihan yang didasarkan pada profil kompetensi yang dipersyaratkan untuk setiap posisi/jabatan
    Job Competencies-based Need Analysis
  8. Job Competencies-based Need Analysis Identifikasi Profil Kebutuhan Kompetensi Tiap Jabatan Memilih Modul Training yang Relevan sesuai dengan Kebutuhan Kompetensi
  9. Competency Identification Process Clarify Organizational Strategy and Context Competency Identification Process
    • Analyze Work Role and Process
    • Gather Data via Behavior Event Interview and Focus Group
    • Conduct Benchmark Study
    Validate, Refine and Implement
  10. Training Matriks untuk Posisi Manajer Building Productive Teamwork I (cover all description items)
    • Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties
    • Values and respects individual differences and provides opportunities for all to contribute
    • Participates in team’s goal setting and problem solving
    • Involves others in the process to make them a part of the team and assists other team members in completing their assignments
    Teamwork Creative Problem Solving and Decision Making I (cover all description items)
    • Analyzes and examines data needed to define problems or identify solutions
    • Seeks additional information outside of immediate environment to make decisions
    • Makes decisions that impact his/her own work
    Problem Solving & Decision Making Strategies to Create Customer Satisfaction I (cover all description items)
    • Seeks information about the real, underlying needs and expectations of the customer
    • Translates customer expectations into action steps
    • Proposes actions to meet or exceed customer satisfaction
    • Looks for long-term benefits for the customer and initiates action plans
    Customer Satisfaction Managers Relevant Training Modules Competency Description Competency Requirements Position
  11. Training Matriks untuk Tiap Posisi Training Title
  12. Person Competencies-based Need Analysis
    • Analisa kebutuhan pelatihan yang didasarkan pada gap (kesenjangan) antara level kompetensi yang dipersyaratkan dengan level aktual karyawan (individu)
  13. Person Competency-based Need Analysis Required competency level for certain position Competency Assessment Current competency level of the employee Training and Development Program Competency Gap
  14. Contoh : Competency Requirements untuk Training Manager 1 – basic 2 – intermediate 3 – advance 4 – expert 4 Training Evaluation Skills 4 Training Delivery Skills 4 Training Material Development 4 Training Need Analysis Skills   Functional Competency 3 Planning and Organizing 3 Leadership 4 Problem Solving 4 Collaboration Level Kompetensi yang Dipersyaratkan Managerial Competencies
  15. Contoh : Competency Requirements untuk Training Manager Training Delivery Skills Develops creative training media and techniques for different types of training Actively coaches others (“Training for Trainers”) on training media and techniques Examines the media and techniques which are suitable for particular customer, which will results in achievement of objective, high level of comprehension and satisfaction of the audience Differentiates media and techniques training which are suitable for particular audience/ situation/ condition Identifies various training media and techniques Understands advantages/ disadvantages when applicable Training Materials/ Modules Development Revises and provides inputs for improvement towards training materials/modules Coaches and teaches others in developing training materials/modules Examines current training materials/modules in order to ensure achievement of training objectives Develops training materials/modules along with training instructions and provides technical guidance in design and development Collects relevant data/information in developing training materials/modules Training Needs Analysis Skills Develops training curriculum for functions in PT. XYZ Examines current training needs and proposes revisions if any Identifies training needs based on competency profile and functions in PT. XYZ Understands training needs analysis and training requirement analysis process 4/Expert 3/Advance 2/Intermediate 1/Basic   Training Skills Understanding of the learning process principal and ability to analyze training needs, develop training materials and curriculums and deliver training effectively
  16. Contoh : Competency Requirements untuk Training Manager Training Evaluation Determines ways to measure changes in behavior and interprets on bottom-line results Monitors how learning is taking place Identifies strengths and weaknesses of a training session Training Delivery Skills Coaches others in delivering training and provides constructive feedback and areas for improvement Delivers training independently Provides logical answers to questions related to the topics being delivered Delivers training with supervision Observes characteristics of effective training delivery 4/Expert 3/Advance 2/Intermediate 1/Basic  
  17. Kuesioner Asesmen Kompetensi
  18. Kuesioner Asesmen Kompetensi 4 Training Evaluation Skills 4 Training Delivery Skills 3 Training Material Development 3 Training Need Analysis Skills   Functional Competencies 2 Planning & Organizing 3 Leadership 4 Problem Solving 4 Collaboration Hasil Asesmen Managerial Competencies
  19. Competency Gap for Training Manager 0 4 4 Training Delivery Skills - 1 3 4 Training Material Development - 1 3 4 Training Need Analysis Skills       Functional Competency - 1 2 3 Planning & Organizing - 1 3 4 Leadership 0 4 4 Problem Solving 0 4 4 Collaboration GAP Aktual Level Level yang Dipersyaratkan Managerial Competencies
  20. Competency Gap for Training Manager Training and Development Program 0 Training Delivery Skills - 1 Training Material Development - 1 Training Need Analysis Skills   Functional Competency - 1 Planning & Organizing - 1 Leadership 0 Problem Solving 0 Collaboration GAP Managerial Competencies
  21. Thanks Materi ini disampaikan pada acara Learning Forum 39 – Trainers Club Indonesia www.strategimanajemen.net di-update tiap hari SENIN . So bookmark this blog, dan selalu awali SENIN pagi Anda dengan gagasan segar nan renyah dari Strategi + Manajemen

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