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Introduction To Social Media






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    Introduction To Social Media Introduction To Social Media Presentation Transcript

    • An Introduction to Social Networking
      Steve Willinger Marketing
      “freshly brewed marketing”
    • Social Networking
      This is all about connecting
      with each other as real people.
      Increasing transparency,
      connection, & knowledge
      about each other.
      Social networking is a TOOL.
      Have you learned something useful
      or important about a friend on
      Facebook, LinkedIn, Blogging?
    • Technology is a Tool
      Just like anything else, a tool is only as good as the ways in which you use it
      Today, what is the tool?
    • What Is Social Media?
      The Term “Social Media” refers to online tools (web sites) that depend on user contributions and interactions between people to build shared meaning and value.
    • Social Media Is:
      • Participatory: It blurs the line between media and audience.
      • Open and Democratic: Everyone has a voice. For this reason content is seen as authentic and trustworthy, coming from a trusted person.
      • Conversational: Two (or more) way conversation between people rather than one-way broadcast from an institution
      • Communal: Supports formation, growth and strength of communities around a particular shared interest.
      • Connected: Thrives on being connected, making use of links to other sites, resources and people, rather than being territorial and proprietary. Facebook is especially successful because it is so “sticky”, meaning users come back to the site frequently.
    • Communication Revolution
      Volume, Viral, and Personal
      Immediacy medium
      Social Media is fundamentally changing the way people relate to one another, and provides not just new opportunities, but new norms for relationship building and doing business.
    • Communications Revolution
    • Social Media Revolution
      Social Media is fundamentally changing the way people relate to one another, and provides not just new opportunities, but new norms for relationship building and doing business.
    • Social Capital
      • Social Capital is the value of the connections between and among social networks for increasing productivity, spreading information, and locating desired resources.
    • Social Awareness
      • Builds a community with customers, staff and management, etc.
      • If you are in the business of relationship building, this is one of your most powerful tools.
      • Connecting customers to each other, and staff listening to what’s happening in their lives.
    • Trust Agent?
      • All great relationships are built on trust and increase your social capital.
      • Use the web to:
      • build influence
      • improve your reputation
      • earn trust.
    • How to Become a Trust Agent
    • Build a Listening Station
    • Building a Listening Station
      Monitor web activity for you, your company, your products/services and your competitors
      Set up a Gmail account to get access to free Google applications
      Use www.google.com/reader as your listening station
      Use www.technorati.com to search (Type your name/company/product/competitors in quotes into the search bar. On the results page, right-click on orange RRS button/copy-link location)
      Paste what you copied into Google Reader (Just click the blue plus [+] button.)
      Search here too:
      Label ‘me’ and ‘them’ (for your competition) to help you sort
    • Answer Questions on Your Blog
      Have a blog yet? Remember authorities don’t just talk, they write. If you don’t want to customize, host and do all the heavy lifting, go to www.blogger.com or www.wordpress.com
    • Answer Questions on Your Blog -Get Credit More Than Once
      1. What subjects will help you build content? (Write about something that’s helpful to others.)
      2. Look around you on ‘Yahoo! Answers’ & ‘LinkedIn.com’ for questions you can answer about your topic. (Write simply. Don’t use jargon. Use stories and metaphors, and learn a bit about copywriting . See Copyblogger.com for tips. Don’t talk about your own product all the time.)
      3. Check out other blogs about your subject to see what the hot topics are.
      4. If you have an opinion, make it known through comments on those blogs or simply by writing about it yourself. Always give credit for your ideas, and be humble.
    • Three Rules for Your
      New Game
      1.When you treat people well,
      they treat you well back. (Don’t
      do something to get something
      back. Do it because you’re
      2.The wider your network, the
      easier to get things done.
      3.The more personal the
      relationship, the more
      straightforward you can be.
    • A Game You Can Make Right Now
      Build a content marketing blog.
      Go to an affiliate marketing site like Commission Junction (cj.com), sign up, and determine what kinds of products you could write about consistently for some length of time. Build a blog around those kinds of topics, and use affiliate advertising in conjunction with your blogging.
      Start measuring. Set goals. See how little or how much effort you can put into each post to deliver revenue.
    • How to be Human
      • Afraid of feeling like a robot?
      Remember this new online
      world is about relationships, not
      • Ask about other people - first.
      How are you? What are you
      • Understand the culture.
      • Promote others 12 times as
      much as you promote yourself
      and your company.
      • Use your picture as your avatar.
    • How to Make Friends
    • How to Make Friends
      Imagine you’re at a party. Would you start by trying to sell people your product? No. Same thing here. First you’d build relationships.
      Facebook - find your friends and branch out from there. It’s okay to ‘friend’ people you haven’t met: ‘Hey, Jeremy, Steve talks about you a lot. I’d love to connect up here.’
      Learn about others. Use Twitter’s ‘search’ function, and blogs like www.technorati.com, blogsearch.google.com, www.alltop.com
      Find friends along lines of mutual interests more than any other factor.
      If you mess up, remember the three A’s: acknowledge, apologize, & act.
      Share a bit of your personal life in your professional.
    • Where Do I Belong
      Are there groups of people whose ideas are aligned with your company’s products or services?
      Spend some time on Google searching for online communities that could benefit from using your product.
      Think of any search term, then add ‘community’ or ‘network’ to it.
      Use Google Blogsearch or Technorati.
      Check out Facebook.
    • Find the Diamonds
      Find the online rising stars
      within your industry.
      • E.g. Want to be the Trust Agent for the boating industry? Find the boating bloggers, the boating video makers, the active forum users, and reach out to them.
      • Ask for nothing. Just say hi or that you liked a comment.
      • Make yourself known, but don’t talk about your company or business goals.
    • Make an Impact. Leave Comments, Often
      Don’t spam those who have ideas about your products or services. Here are some examples of ‘good’ comments to leave on a blog:
      Leave your name and, if important, the company name, but don’t be spammy about it
      Comment on stories and pieces that relate to your industry, product or service
      Don’t explicitly mention or link to your stuff, even if it’s pertinent – at least for a few comments
      Be yourself, which is to say, “be one of us”
    • Make an Impact. Leave Comments, Often
      Make sure you’re actually adding some value to the post and not just saying , “Hey, nice post.”
      See what others’ are saying with www.backtype.com and use it as a guide.
      Leave 10 comments today and then 10 tomorrow, even if some are just thank-you notes. They’ll quickly become a staple of your daily online activities, and reading what others say will help you develop your own ideas as well as leave an impression on those who follow you.
      You’ll start to become more memorable and maybe even make a few friends.
    • Get LinkedIn
      Dust off your LinkedIn.com profile. Refresh it and start connecting to potential
      business partners, prospects, and friends. Here are some first steps:
      Rewrite your profile to highlight your current capabilities and future
      business interests
      Add a candid (versus stuffy corporate) head shot
      Start finding colleagues and connecting
      Solicit connections on your less formal networks, like Facebook, Twitter, or the newer networks
    • Questions???
      Steve Willinger
      Steve Willinger Marketing
      (423) 523-9050
      The End