Improving cross-cultural awareness and communication through mobile technologies
Upcoming SlideShare
Loading in...5
×
 

Improving cross-cultural awareness and communication through mobile technologies

on

  • 5,408 views

Paper presented at mLearn 2008 in Telford, UK (10-Oct). Authors: Adele Botha, Madelein van den Berg (Meraka) and Steve Vosloo, John Kuner (Stanford University)

Paper presented at mLearn 2008 in Telford, UK (10-Oct). Authors: Adele Botha, Madelein van den Berg (Meraka) and Steve Vosloo, John Kuner (Stanford University)

Statistics

Views

Total Views
5,408
Views on SlideShare
5,394
Embed Views
14

Actions

Likes
0
Downloads
77
Comments
0

2 Embeds 14

http://www.slideshare.net 12
http://mlearningafrica.net 2

Accessibility

Upload Details

Uploaded via as OpenOffice

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Improving cross-cultural awareness and communication through mobile technologies Improving cross-cultural awareness and communication through mobile technologies Presentation Transcript

  • 10.10.08 www.slideshare.com/stevevosloo Improving cross-cultural awareness and communication through mobile technologies
      • Adele Botha, Madelein van den Berg (Meraka)
      • Steve Vosloo, John Kuner (Stanford University)
  • Agenda
    • Digital lives of youth
    • Cross cultural awareness
    • Research question and methodology
    • User generated content
    • Findings
  • Digital lives (USA)
    • Pew Internet study (Lenhart et al., 2007)
      • 93% of US teens ages 12-17 use the internet (largely for social interaction)
      • 39% of online teens also share their own artistic creations online, such as artwork, photos, stories or videos
      • 28% have created their own blog
      • 55% have created a profile on a social networking site such as MySpace or Facebook
    • 67% of grade 9-12ers have a mobile phone (Project Tomorrow,2008)
  • Digital lives (SA)
    • Only 17% (15-24 year olds) ever used the Internet
    • 72% own a cell phone
    • Nearly half SMS almost daily (Kaiser Family Foundation & SABC, 2007)
    • MXit (MIM): about 6.5m subscribers sending 200m messages per day (Computing SA, 2008)
    • 13-16 year olds dependent on mobile phones for comms and social status
    • A “social revolution” (Oelofse, De Jager & Ford, 2006)
  • Participatory culture
    • Technology is increasingly mediating the way that youth around the world communicate, and consume, create and share content
    • Technology-enabled youth play a dual producer/consumer role
    • Participatory culture (Jenkins, 2006)
    • BUT: Increased collaboration and communication through technological advances does not mean improved negotiation skills
  • Intercultural competence and sensitivity
    • Negotiation: “ability to travel across diverse communities, discerning and respecting multiple perspectives, and grasping and following alternative norms” (Jenkins et al., 2006)
    • Important because: “culture flows easily from one community to another” and people online “constantly encounter conflicting values and assumptions.”
    • Intercultural competence and sensitivity (Lovitt and Goswami, 1999): to “understand the way in which others located in different global contexts perceive, analyse, and produce situated knowledge” (O’Brien, Alfanol and Magnusson, 2007)
    • -> intercultural communication
    • “ Successful intercultural communication is a matter of highest importance if humankind and society are to survive.”
    • (Samovar, Porter & McDaniel, 2005)
  •  
  •  
  •  
  •  
  •  
  • Research question
    • Can mobile phones and the web act as mediating technologies in the development of intercultural competencies and communication skills?
    • Increased sensitivity to and consideration for others (Lovitt & Goswami, 1999)
    • Not formal research. Qualitative data gathered through ongoing discussions, exit focus groups, digital artifacts
  • Project
    • 5 teens in South Africa (Cornwall High School)
    • 5 teens in USA (BAVC Summer internship)
      • Different social, economic and ethnic bkgrounds
    • Prompts to consider and document culture:
      • “About me”
      • “My family and community”
      • “An issue in my community”
  • Project
    • Camera phones and blogs
    • First: discuss, plan and research
    • Phones: capture, upload
    • PC: edit
    • Web: upload, view, comment, reflect
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • Focus groups
    • Both groups “learned a great deal about each others' lives and also about their own.”
    • They realized how much they were influenced by the diversity surrounding them – be it from traditional family values, the community, peers and simply the times
    • Proud of their heritage
    • Phones? “Cool, different.” Issues? lighting & sound
    • “ They were more 'civilized' than I expected. Their interests are European and Westernised.”
    • (US teen)
    • “ I think it’s important to show the many sides of San Francisco to the kids in South Africa because it is a place so full of culture and life.”
    • (US teen)
    • “ I learned how our cultures [US and South African] contrast, and also how they're similar. I think that was my favourite part.”
    • (SA teen)
    • “ The world is actually very small; I suppose we could all have been friends in another time or place. You know they are just like us.”
    • (SA teen)
  • Inclusive approach
    • South Africans explained jargon and Afrikaans terms
  • Conclusion
    • Self-reflection
    • Communication of views and life situations across differing cultural contexts
    • Because of comments and responses being traded, a level of cross-cultural negotiation
    • Inclusive discourse: South Africans explained jargon and Afrikaans terms -> ”sensitivity to and consideration for others”
    • Digital media technologies: cameras, phones, web can mediate the development of intercultural competencies
  • Thank you
    • Steve Vosloo, Cape Town
    • Email
    • [email_address]
    • Blog
    • innovatingeducation.wordpress.com
    • Slides
    • www.slideshare.net/stevevosloo