Webster the future of hr


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The future of HR.

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Webster the future of hr

  1. 1. THE FUTURE OF HR? (AND WHAT THAT MEANS FOR OD) Steve Urquhart Webster University April 2014
  2. 2. “The future has already arrived. It's just not evenly distributed … yet.” ―William Ford Gibson William Ford Gibson is an American-Canadian speculative fiction novelist who has been called the noir prophet of the cyberpunk subgenre. Gibson coined the term cyberspace in his short story Burning Chrome and later popularized the concept in his debut novel, Neuromancer.
  3. 3. The future of HR … isn’t.
  4. 4. HR
  5. 5. Evolution from “Personnel office” to “Talent management” Old focus: Administration New focus: Talent supply chain
  6. 6. We have SaaS, and soon we’ll have …
  7. 7. TaaS
  8. 8. Jun 1st 2013 http://bit.ly/workforcecloud
  9. 9. Talent-as-a-Service, a.k.a. crowdsourcing Elance.com oDesk.com Guru.com Mechanical Turk (Amazon.com) The (Virtual) Wild West: The Disruptive Effects of Crowdsourcing http://bit.ly/virtualwildwest
  10. 10. “The concept of a job, as we know it, is starting to go away.” ― Josh Bersin The End of a Job as We Know It http://bit.ly/endofjobs
  11. 11. The "job," defined
  12. 12. Me, Inc.
  13. 13. Not jobs … (specialized) roles Expertise vs. experience Bid on work Pay to affiliate The “end of average” The End of a Job as We Know It http://bit.ly/endofjobs
  14. 14. IBM “Liquid” Portal IBM BeLiquid (video) http://bit.ly/ibmliquid
  15. 15. Social Peer Rating IBM BeLiquid (video) http://bit.ly/ibmliquid
  16. 16. If it comes down to you vs. a robot or a computer …
  17. 17. Within the next 20 years, approximately 47% of all jobs could be replaced by automation. The Future of Employment: How Susceptible are Jobs to Computerisation? http://bit.ly/oxfordfuturetech
  18. 18. "The factory of the future will have two employees: a man and a dog. The man's job will be to feed the dog. The dog's job will be to prevent the man from touching any of the automated equipment." ―Warren G. Bennis
  19. 19. Meet Baxter
  20. 20. Meet Watson
  21. 21. Understands request in context Generates and explores hypotheses against data Evaluates and validates Learns from itself! Shares with you what it “thinks” All in seconds, all in plain English Watson’s Thought Process http://bit.ly/watsonthought
  22. 22. Since the Industrial Revolution began (ca.1760), new technologies have been stealing jobs People have responded by finding or inventing new jobs that contemporary technologies couldn’t do. Robots, Drones and the Uncertain Future of Work http://bit.ly/govtecharticle
  23. 23. So what? The new normal is change. Roll up your sleeves. Leadership will be key. The future of HR is … you.
  24. 24. QUESTIONS? Steve Urquhart @workforce101 steveurquhart@gmail.com linkedin.com/in/steveurquhart
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