Steve Rubel @ Next08
This document summarizes my top trends to watch. I use a system called Open Files developed by the Boston Consulting Group. The Faint Signals have real business models, the Watch List are things to keep an eye on and the Hallucinations are glints of the eye right now.
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- Slide 1: Next 08
Marketing Trends:
Open Files
Steve Rubel
SVP, Director of Insights
Edelman Digital
steve.rubel@edelman.com
- Slide 2: In the Beginning, There Was Mass
- Slide 3: But Now, Mass is Dying
- Slide 4: Because Mass Looks Like This…
- Slide 5: But Micro Looks Like This…
- Slide 6: Micro Rising: Technographic Picture
Forrester Research
- Slide 7: Micro Rising: Trust Picture
2003 2008
“Person like you” 36% 58%
CEO 14% 36%
Academic 43% 56%
Regular employee 26% 39%
Decline of authority figures
- Slide 8: Open Files
- Slide 12: Faint Signals: The Cut & Paste Web
• Trends:
• Information, entertainment and all web content is
becoming portable
• Insights/Actions:
• Make sure that every digital program allows information
to be consumed/engage with wherever the individual
wants to engage with it
- Slide 13: Faint Signals: The Cut & Paste Web
- Slide 14: Faint Signals: The Cut & Paste Web
- Slide 16: Faint Signals: Attention Crash
• Trends:
• The number of inputs we have as individuals has
exceeded what we are capable of managing
• “Humans can’t scale” - Hugh McLeod
Insights/Actions:
• Chunk it down - keep it simple and use storytelling
- Slide 17: Faint Signals: Attention Crash
- Slide 18: Faint Signals: Digital Curation
- Slide 19: Faint Signals: Digital Curators
• Trends:
• Every niche will be addressed with depth and breadth
• However, the Attention Crash will force people to follow
their interests more deeply, while maintaining a cursory
level of knowledge in macro issues
Insights/Actions:
• The Internet is giving rise to “digital curators”
• These can be brands, media companies, individuals who
are expert in separating junk from art
• Become a curator in a niche before it is met
- Slide 20: Faint Signals: Digital Curation
- Slide 21: Faint Signals: Super Crunching
- Slide 22: Faint Signals: Super Crunching
• Trends:
• The digital space is the most addressable media and
marketing platform - ever
• However, many marketers are not “quants” and data is
largely under utilized
Insights/Actions:
• Data mining and visualization reduce risk, make
marketing more efficient and measurable
• Google is becoming the “operating system” for
marketing. Immerse yourself in these tools and mine the
“databases of intent”
- Slide 23: Faint Signals: Super Crunching
- Slide 24: Faint Signals: Collaboration
- Slide 25: Participation Line
Open
Open Open
Communication Collaboration
Conversational
Line
Controlled Controlled
Communication Collaboration
Controlled
Communication Collaboration
- Slide 26: Participation Line
Open
Corp Blogs
Ideagoras
Viral Video
Community
Engagement
Conversational
Line
Public Relations
Co-created Ads
Controlled Advertising
Communication Collaboration
- Slide 27: Faint Signals: Collaboration
• Trends:
• The web is not just a platform for communication, but for
collaboration
• Major marketers like Starbucks and Dell are beginning to
tap into the power of mass collaboration
Insights/Actions:
• Evaluate where your audience sits in this paradigm
• Create programs that map to their online patterns and
integrate the right mix of tactics from the quadrants
- Slide 28: Faint Signals: Collaboration
- Slide 29: Watch List
- Slide 30: Watch List: Living Room 2.0
- Slide 31: Watch List: Living Room 2.0
• Trends:
• As the living room connects to the Internet we’re entering
a new Golden Age of Television
• Right now, however, very few people have IPTV devices
like Apple TV or XBox Live
• It remains to be seen if this is going mainstream
Insights/Actions:
• Buy one/more of these devices and experiment
• Consider branded programming like HD podcasts
- Slide 32: Watch List: Geek Marketers
- Slide 33: Watch List: Geek Marketers
• Trends:
• Some companies are hiring in-house experts who guide
the company toward becoming more digital
• These professionals are “cross-trained” in talking
technology and marketing, which often don’t mix
Insights/Actions:
• Consider hiring a geek marketer/digital evangelist
- Slide 34: Hallucinations
- Slide 36: Hallucinations: Digital Nomads
• Trends:
• Some knowledge workers are going independent,
traveling the world and working from anywhere
• They utilize web applications, wikis, virtual assistants and
more, while designing a lifestyle of their dreams
• It’s conceivable that in the future corporations will be
more virtual than they are today
- Slide 37: Hallucinations: Data Leaking
- Slide 38: Hallucinations: Data Leaking
• Trends:
• Technology innovation in the consumer Internet
outpaces what corporations can do
• Workers, especially Gen Y, expect the same tools in the
office that they easily have at home
• Work and corporate information is migrating to social
networks and other online platforms
- Slide 39: Open Files
• Faint Signals:
• The Cut & Pate Web
• Attention Crash
• Digital Curation
• Super Crunchers
• Collaboration
• Watch List:
• Living Room 2.0
• Geek Marketers
• Hallucinations:
• Digital Nomads
• Data Leaking
- Slide 40: Next 08
Marketing Trends:
Open Files
Steve Rubel
SVP, Director of Insights
Edelman Digital
steve.rubel@edelman.com