Rapid elearning tools and techniques

Slide 1: Rapid E-Learning Tools and Techniques Steve Rayson steve.rayson@kineo.co.uk Presentation 31 October 2007 Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 2: About Kineo • Rapid e-learning specialist • Partnering with internal learning and development teams • Working flexibly and quickly to help meet the demands placed upon internal teams • Developing technology-enabled learning which accelerates learner performance Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 3: Helping internal teams at… Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 4: Challenging times for training departments... Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 5: The Potential of Rapid E-learning • Lower costs of production • Reduced development time • Increase speed of response to emerging needs • Provide more control to subject matter expert • Easier maintenance and updates • Helps internal teams say ‘yes’ more often Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 6: Rapid e-learning: perception and realities • • Rapid e-learning is an excuse Reality: Design is key to success, to not do design it’s more important in rapid • • Rapid e-learning just means Reality: Rapid e-learning means a ‘get an authoring tool’ new look at the whole process • • Rapid e-learning just looks like Reality: It is not about winning powerpoint awards it is about getting the job done. But what does it look like? Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 7: What is Rapid E-learning? • Look at some examples Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 8: Problems of Traditional E-learning Development “Boring e-learning results from: Using outdated processes that focus on content presentation, accuracy and comprehensiveness. Processes that rely too much on up-front analysis. Not providing stakeholders with an effective way of being involved.” Michael Allen, Creating Successful E-learning Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 9: Traditional e-learning development Needs Analysis Design & Tech Specs Interface Design Scripts Build Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 10: The ‘Rolf Harris school’ of deliverables Project initiation document.. Design document… Creative treatment… Storyboard… Script… …have you guessed what it is yet? Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 11: What is the Problem with this Approach? “specification documents and storyboards are ineffective ways of creating, communicating and evaluating design alternatives.” “Poor designs get pushed through the process and are not recognised until too late” “The need to redesign as better ideas are discovered is considered a fault (and one the client should pay for), rather than part of the process.” Michael Allen, Creating Successful E-learning Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 12: Rapid e-learning • Think guided missile - Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 13: So what is Different about Rapid? 1. Different development process 2. Use of small multi-skilled teams 3. Use of templates and patterns for reusability 4. Use of web tools to keep content current Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 14: Rapid e-learning technique number 1: Change the development process Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 15: Traditional e-learning development Needs Analysis Design & Tech Specs Interface Design Scripts Build Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 16: New Approach Prototype Review Design Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 17: Prototypes • Are fun! • Shorten the process • Improve information sharing • Help people talk more constructively • Double checks assumptions • Lead to more creative designs • Everyone has a view on a prototype • Why fret when good ideas emerge late in the process? That’s a good thing… Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 18: Summary • Prototypes should take days not weeks • Communicate by example, replacing easily misinterpreted design documents • Are practical • Double-checks assumptions • Promote creativity • Communicate effectively • Involve all stakeholders Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 19: Rapid e-learning technique number 2: Small, multi-skilled teams Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 20: Traditional teams • Old factory approach – Consultant – Designer – Writer(s) – Developer(s) – Graphic artist – Tester • Larger teams mean: – More complex communication – Less commitment, more places to hide Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 21: New Teams • Multi-skilled core team – Learning designer/writer – Graphic designer/builder – Tester • Cuts down on communication overhead: writer/designer/builder often = same person • New tools enable build to be carried out without high level technical skills Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 22: Rapid e-learning technique 3: Use templates and patterns for re-use Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 23: Templates based on Patterns • Patterns – Reusable best practice interactions – Timeline, clickable tabs, graphics, branching scenarios, MCQ, process steps • Patterns can help ensure best practice learning interactions developed at speed • From Powerpoint Plugins to Server Based Tools Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 24: Rapid technique number 4: Use new tools to make change easy and keep your learning current Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 25: Dynamic Content Things change! • Printed Book v Wikipedia • Old model - publishes courses, updates every 6 months or so • New model - RSS feeds update key content daily or whenever required Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 26: RSS Feeds Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 27: Learner Contribution • Use wikis, blogs, comments functions to enable learners to update, contribute and add value Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 28: Impact on the shape of elearning Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 29: Impact on E-learning Development • • Design documents Rapid prototyping • • 2 to 6 month devt 2 days to 3 weeks devt • • Complex authoring tool Easy to use tools • • High production values Fit for purpose • • Delivered as courses Delivered as resources • • Broadcast Learner contribution • • Directed learning Self-directed learning • • Learning outcome focused Performance focused • • Updated 6 monthly Updated daily Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 30: Real World Examples Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 31: “For M&S the approach we’ve taken with Kineo on this project shows how you can deliver cost-effective high- quality e-learning speed, and reach a global audience to address key compliance requirements.” Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 32: “Partnering with Kineo on rapid e-learning has helped us to deliver business critical needs that would not otherwise be possible through e-learning. Kineo feels like part of our internal learning and development team. They’ve helped us transform what’s possible with e- learning in Cable & Wireless.” Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 33: “With rapid e-learning I can say 'Yes' to customers I may have had to say 'No' to in the past due to the time, money and effort required to develop material in the traditional way.” Steve Rayson www.kineo.co.uk Accelerating Performance

Slide 34: Summary Rapid provides, fast, cost-effective Solutions 1. Different development process 2. Use of small multi-skilled teams 3. Use of templates and patterns for reusability 4. Use of web tools to keep content current Free paper on rapid design from our stand or website Steve Rayson www.kineo.co.uk Accelerating Performance