From Bolt|Peters' User Research Friday, November 2010. Steve Portigal and Julie Norvaisas, show you how designers and researchers can work with user research data to create action for businesses. One of the most persistent factors limiting the impact of user research in business is that projects often stop with a cataloging findings and implications rather than generating opportunities that directly enable the findings. As designers increasingly become involved in using contextual research to inform their design work, they may find themselves holding onto a trove of raw data but with little awareness of how to turn it into design.
The emphasis in this workshop (including a pre-work exercise in the days and weeks leading up to User Research Friday) will be on strengthening the creative link between "data" and "action." By the end, participants will have developed a range of high-level concepts that respond to a business problem and integrate a fresh, contextual understanding of that problem.