Wikis and collaboration: approaches to deploying wikis in educational settings
Wiki workshop presentation. Event organised by UKOLN and King's College London. Held in Birmingham on 03/11/06.
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- Slide 1: wikis and collaboration:
approaches to deploying wikis in
educational settings
Steven Warburton
King’s College London
steven.warburton@kcl.ac.uk
http://del.icio.us/stevenw/wiki-workshop-2006-11
- Slide 2: i) do wikis require a paradigm
shift?
- Slide 3: new or old technology?
• wiki
• Hawaiian word meaning ‘quick’ used by Ward Cunningham in
1994 to name the asynchronous collaborative tool he developed
for use on the Internet
• wiki evolution can be interpreted as part of the
long history of computer supported collaborative
work (CSCW)
• examples:
• http://en.wikipedia.org
• http://en.wikibooks.org
• http://en.wikiversity.org (open course materials, started August 2006)
• perhaps the question is not: “why wiki?” but “why
now?”
- Slide 4: the tipping point
• social nature of learning
• social-constructivism
• situated learning
• dialogue and negotiated meaning
• collaboration, community and creativity
• socio-technical and cultural changes
• ambient technology, ubiquitous computing
• shift from community to networks
• web-natives, digital natives, net generation
• web 2.0
» read/write web -> consumer becomes producer
» complexity, emergent behaviour and emergent
classifications
» the rise of social software
- Slide 5: discussion fora
social
recommendation
IRC & discovery
instant messaging
blogs
social tools
wikis
social bookmarks
collaboration social networks
- Slide 6: e-learning: dominant model?
• reusable learning objects
• standards (SCORM, LOM)
• digital repositories (silos)
• scripted learning activities
• content and assessment driven (the VLE)
• a classical hierarchical industrial model
that can respond to increasing student
numbers?
how do wikis fit into the world described above?
- Slide 7: closed and open systems, hierarchies
vs. networks, nupedia to wikipedia
Brooks Law (1975) Linus’ Law
• •
As the number of “Given enough eyeballs, all
programmers N rises, the bugs are shallow” (Linus
work performed also scales Torvalds)
as N, but the complexity and
vulnerability to mistakes rises or
as N squared
• “Conceptual integrity in turn
• Given a large enough beta-
dictates that design must
tester and co-developer base,
proceed from one mind, or a
almost every problem will be
very small number of
characterised quickly and the
agreeing resonant minds”
fix obvious to someone.
- Slide 8: ii) can wikis be put to effective
educational use?
- Slide 9: what are the main reported
problems in introducing wikis?
there seem to be two recurring themes:
1. fear of loosing control by levelling the
authority structures
2. a lack of approved ways to administer
[group] assessment and to rate individual
performance
source: various case studies and literature on wikis in use
- Slide 10: wiki features
• Wikis maximize interplay.
• Wikis are democratic
• Wikis work in real time.
• Wiki technology is text-based
• Wikis permit public document construction (distributed
authorship)
• Wikis complicate the evaluation of writing
• Wikis promote negotiation
• Wikis permit collaborative document editing, or open editing.
• Wikis make feedback intensely public and potentially durable.
• Wikis work on volunteer collaboration. [cooperative]
• Wikis endorse particular ways of writing.
• Wikis enable complete anonymity.
From dossiers practiques by Renée Fountain
- Slide 11: exploring pedagogical potential
learning: activities:
• students create content: • group project work
knowledge production and • building shared
synthesis repositories
• ownership and autonomy • conference style
• linking patterns and presentations
contextualising • critical peer review
• sharing, collaboration • debating course topics,
and group work including assigned
• reflection readings
• dialogue through
discussion pages
- Slide 12: so what does a wiki based educational
activity look like?
1. Set up a conference wiki space outlining the theme, topic, linking to
relevant resources and detailing tasks/assessment/ethos.
3. Tell learners that in 3 weeks time you'll be hosting an online conference
5. Send out a 'Call [demand] for papers' with instructions e.g.
• On the day your paper is presented please post it to the wiki and create an
appropriate link from the conference agenda. Please visit the site each day,
read relevant papers and post questions and comments after the paper.
• You may update your paper throughout the week. In the week following the
conference please submit your personal review of the conference. You will
receive feedback on your review, paper and interaction with questions and
comments. There will be a prize for the best paper.
8. Keep everything rolling (pushing students for titles/abstracts). Do the first
paper yourself as a model.
- Slide 13: Factors influencing
Advantages of co-operative
collaborative learning:
and collaborative
learning:
• student willingness to
participate
• mastery and retention of
• understanding of all
material
stakeholders of the
• quality in reasoning
benefits
strategies
• an assessment system
• process gains: for example
that supports
the production of new ideas
collaboration
• transference of learning
• distribution of power
between teacher and
Johnson and Johnson (1990, 2003)
student
Hodgson and McConnell (1992)
- Slide 14: supporting a strong collaborative
culture
• accountability: the prerequisite for reputation
• focus and culture: a community charter
• trust and identity: personal profile pages
• collective memory: FAQs as efficient knowledge
repositories
• membership criteria
from:
Managing Information Quality in Virtual Communities of Practice by
Andreas Neus
- Slide 15: networked collaborative e-learning*:
assessing group work
• group mark
• individual contracts
• divided group mark
• peer-assessment of contributions
• viva
“…the most important single issue is often the
• project exam tricky matter of establishing the levels of
contribution of respective [team] members…”
(Race, Brown & Smith, 2005)
http://www.ukcle.ac.uk/resources/assessment/group.html
*McConnell, D. 2006 E-Learning Groups and Communities. Open University Press
- Slide 16: iii) what issues do we need to
address?
- Slide 17: tensions
• individual, group and community
– motives for collaboration and cooperation?
– what conditions support strong community formation?
– emergent behaviours (critical mass)
• content: consumers (students) becoming producers
– mass amateurisation, incoherence?
• open = chaos?
or
• open = common purpose?
– common purpose gives rise to community based law
enforcement (soft security)
- Slide 18: refactoring
• deletion is a major source of contention and
discomfort
• refactoring or (polite) editing the preferred
method
– http://199.17.178.148/~morgan/cgi-bin/blogsAndWiki.pl?RefactoringPages
• signing off changes
• caveats: “this is experimental”
- Slide 19: evaluating wikis
• introducing new tools does not change practice
• wikis conflict with traditional assumptions about authorship and
intellectual property:
– why share?: receiving credit for contributions
– consent: contributions being revised or deleted
• content knowledge can be improved, but this takes time
• using new tools in place of other tools works, but it is not the best
use of a wiki
• quality can be maintained if versions ready for quality assessment
are identified
• students can be reluctant to contribute to wikis (invisible learner,
competencies)
• open authoring does not necessarily lead to the destruction,
modification or copying of others’ work
• visual and design options are limited - wikis are not presentation
software
source: a variety of case studies, see http://del.icio.us/stevenw/wiki-workshop-2006-11
- Slide 20: key ideas
• appropriation: understanding the use of
technologies as being locally situated and
allowing for the negotiation of meaning at
these sites
• context: a wiki used in an educational
activity or context is not the same as a
wiki used to collaborate and document a
workshop
- Slide 21: some conclusions
• scaffold users, lower barriers to participation and provide support
• encourage autonomy and ownership which leads to accountability
and group cohesion
• succinct, accurate and gentle guide for new visitors - rituals and
rules become codified within the community through shared practice
• personal space (user pages) as identity: reputation reward
• co-authorship is not a problem for the students if the guidelines for
evaluation are clear
• trust your students: appropriation
"The basic thing I think makes it work is turning
from a model of permissions to a model of
accountability"
Jimmy Wales, co-founder, Wikipedia
- Slide 22: iv) what do we see in the
future?
- Slide 23: in the words of Donald Rumsfeld
“Reports that say that something hasn't
happened are always interesting to me,
because as we know, there are known
knowns; there are things we know we
know. We also know there are known
unknowns; that is to say we know there are
some things we do not know. But there are
also unknown unknowns - the ones we
don't know we don't know.”
Department of Defence news briefing, February 12, 2002
- Slide 24: knowns and unknowns
institutional barriers
pedagogy
known knowns
current student competencies
staff competencies
impact of Web 2.0 (quality and trust)
direction of e-learning (VLE vs. PLE)
known unknowns
globalisation: communities to networks
next generation learners
technological?
unknown unknowns
cultural?