Your business technologists. Powering progress                  Steve Nimmons FBCS CITP CEng    Applied VPEC-T, Systems Th...
Applied VPEC-T: Systems     Thinking and Enterprise     Architecture Problem Solving     Steve Nimmons, Head of Enterprise...
This session will cover▶Systems Thinking and why is it important▶VPEC-T as a Systems Thinking Framework▶Canvases for VPEC-...
What is Systems Thinking?                How would You                define Systems                  Thinking?4   Applied...
In very simple termsSystems thinking is theprocess of understanding howthings influence one anotherwithin a whole.5   Appl...
A Systems Thinking Thought Experiment6   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving    S...
Problem Statement:                                                                    The Jefferson Memorial is           ...
Why?Is a highly abrasivecleaner being used?Because there are a lot ofpigeon droppings on thememorial due to a recentinflux...
Why?Are there morepigeons?Because they are drawnto the increased numberof spiders that are foundon the surface of thememor...
Why?                              Are there more spiders?                              Because they are drawn to the incre...
The ResultApplied VPEC-T, Systems Thinking and Enterprise Architecture Problem SolvingSteve Nimmons | June 2012
This Illustrates…▶Holistic Systems Thinking leads to more optimal decisions▶Occam‟s Razor can tempt Anti Patterns▶Hickam‟s...
VPEC-T as a Systems Thinking FrameworkVALUES, POLICIES, EVENTS, CONTENT, TRUST                                   How the  ...
The History of VPEC-T                             PEC applied to           Full VPEC-T pattern                            ...
It’s all about communication and understanding     VPEC-T came out of improving Business/IT     communication15   Applied ...
Five LensesExploring an Information Systemthrough the 5 lenses of VPEC-T:     –VALUES     –POLICIES     –EVENTS     –CONTE...
VALUESValues Define Behaviour                             Goals                                   Beliefs Stakeholder     ...
POLICIESPolicies Direct Behaviour      Regulation                                                       Governance        ...
EVENTSEvents Trigger Behaviour      External Happenings                                                 Planned Activity  ...
CONTENTContent Informs Behaviour     Conversations                                                              Transactio...
TrustTrust Dominates Behaviour           Confidence                                                      Relationships    ...
VPEC-T Frames System Behaviour22   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving     Steve ...
The Mother of InventionThe UK Criminal Justice System became thetrigger for extending P-E-C pattern to VPEC-T …23   Applie...
UK Criminal Justice Department’s Exchange                                                                        a misalig...
UK Criminal Justice Department’s Exchange                                                                                 ...
Lessons Learned - A Policy-Event-Content analysis pattern taken from Supply Chain Logistics could be applied to the inform...
Applied VPEC-T: Problem Solving Canvasses     • Analysis     • Synthesis     • Design27   Applied VPEC-T, Systems Thinking...
Applied VPEC-T: Problem Solving Canvasses28   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving...
Applied VPEC-T: Examples     - Global IS Strategy     - Enterprise Debt Management     - Pattern Based Strategy and PESTYo...
IS Strategy & Business     Operating Model alignment     in a Global Organisation     Balancing the tensions of     centra...
Applied VPEC-T: The Business Model Canvass31   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solvin...
Applied VPEC-T: A Simple Input QuestionShould we standardise onone ‘XYZ’ software packageglobally?32   Applied VPEC-T, Sys...
Applied VPEC-T: Their Business Operating Model33   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem So...
Applied VPEC-T: Five Lenses of Systems Thinking                       Enterprise                       Architecture       ...
Applied VPEC-T: The Outcome                                                          Align with the businesses core       ...
Defining an Enterprise Debt     Management Approach     Getting beyond the metaphorYour business technologists. Powering p...
What is Enterprise Debt?                                                                         Enterprise Debt manifests...
A VPEC-T Analysis of Enterprise Debt38   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving     ...
Deriving an Enterprise Debt Canvass using VPEC-T39   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem ...
PESTEL & Pattern Based     Strategy     VPEC-T as a filtering mechanismYour business technologists. Powering progress     ...
PEST, Patterns and Trend Scanning41   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving     Ste...
VPEC-T as a Filter for PEST Analysis42   Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving     ...
Applied VPEC-T, PEST Analysis and Pattern Detection43   Applied VPEC-T, Systems Thinking and Enterprise Architecture Probl...
Applied VPEC-T, PEST Analysis and Pattern Detection44   Applied VPEC-T, Systems Thinking and Enterprise Architecture Probl...
Summary We have explored the importance of Systems Thinking in Information Systems Analysis and Design We have explored VP...
Next Steps I encourage you to: - Read “Lost in Translation” by Nigel Green & Carl Bate (the fathers of VPEC-T) -Apply Syst...
With Thanks…Steve Nimmons, Head of EnterpriseArchitecture, Atos Consulting stephen.nimmons@atos.net http://www.linkedin.co...
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Enterprise Architecture and Systems Thinking: Applied VPEC-T

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Presentation by Steve Nimmons, Head of Enterprise Architecture Consulting at Atos. The presentation looks at Systems Thinking and its importance to successful Enterprise Architectures. A Systems Thinking framework, VPEC-T is described including practical applications of Systems Thinking in Enterprise Architecture problem solving.

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Enterprise Architecture and Systems Thinking: Applied VPEC-T

  1. 1. Your business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  2. 2. Applied VPEC-T: Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons, Head of Enterprise Architecture, Atos Consulting.Your business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  3. 3. This session will cover▶Systems Thinking and why is it important▶VPEC-T as a Systems Thinking Framework▶Canvases for VPEC-T Analysis▶Case Studies – Applied VPEC-T and Enterprise Architecture Problem Solving3 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  4. 4. What is Systems Thinking? How would You define Systems Thinking?4 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  5. 5. In very simple termsSystems thinking is theprocess of understanding howthings influence one anotherwithin a whole.5 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  6. 6. A Systems Thinking Thought Experiment6 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  7. 7. Problem Statement: The Jefferson Memorial is becoming significantly more expensive to maintain due to increased surface deterioration.Why Is the surface deteriorating?A highly abrasive cleaner has beenintroduced to ensure that themonument remains clean.Solution: Return to a less abrasivecleaner or more infrequent cleaningor… Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  8. 8. Why?Is a highly abrasivecleaner being used?Because there are a lot ofpigeon droppings on thememorial due to a recentinfluxSolution: Look at solutionsto reduce the number ofpigeons – scarers orhawks…. … Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  9. 9. Why?Are there morepigeons?Because they are drawnto the increased numberof spiders that are foundon the surface of thememorial?Solution: Get rid of thespiders but how? Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  10. 10. Why? Are there more spiders? Because they are drawn to the increased number of gnats that are found flying around the memorial at dusk Why? Are there more gnats? Because they are drawn to the lights that have been installed around the memorial and switched on at dusk …. When the gnats are most active Solution: Turn the lights on a little later, once night has fallen and the gnats are less activeApplied VPEC-T, Systems Thinking and Enterprise Architecture Problem SolvingSteve Nimmons | June 2012
  11. 11. The ResultApplied VPEC-T, Systems Thinking and Enterprise Architecture Problem SolvingSteve Nimmons | June 2012
  12. 12. This Illustrates…▶Holistic Systems Thinking leads to more optimal decisions▶Occam‟s Razor can tempt Anti Patterns▶Hickam‟s Dictum is often wiser and more applicable:“Patients can have as many diseases asthey damn well please” [John Hickam MD]12 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  13. 13. VPEC-T as a Systems Thinking FrameworkVALUES, POLICIES, EVENTS, CONTENT, TRUST How the Business Behaves13 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  14. 14. The History of VPEC-T PEC applied to Full VPEC-T pattern post 9-11 published Sea Container In „Lost In Translation‟ Security based on work within UK Criminal Justice 1993 2002 2007 2010 Policy-Event-Content V added to PEC and used VPEC-T (PEC) Pattern as pattern for designing an applied to many Developed RFID/Event-driven aspects of to meet the Platform-as-a-Service organisational change Global versus Local used by the US Military challenge14 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  15. 15. It’s all about communication and understanding VPEC-T came out of improving Business/IT communication15 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  16. 16. Five LensesExploring an Information Systemthrough the 5 lenses of VPEC-T: –VALUES –POLICIES –EVENTS –CONTENT –TRUST16 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  17. 17. VALUESValues Define Behaviour Goals Beliefs Stakeholder Motivators Value“I really care about…” “I‟d die-in-a-ditch for…”17 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  18. 18. POLICIESPolicies Direct Behaviour Regulation Governance PrinciplesContracts Standards Decision Criteria Operating Procedures18 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  19. 19. EVENTSEvents Trigger Behaviour External Happenings Planned Activity TriggersPoints-of-Failure Unexpected EventsCheckpoints Transition States & MilestonesSignals Status Histories 19 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  20. 20. CONTENTContent Informs Behaviour Conversations TransactionsDocuments DataTaxonomies SemanticsInputs Protocols Outputs20 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  21. 21. TrustTrust Dominates Behaviour Confidence Relationships Trustworthiness IntimacyRisk Mistrust Track-Record Credibility Politics Trust-builders & destroyers21 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  22. 22. VPEC-T Frames System Behaviour22 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  23. 23. The Mother of InventionThe UK Criminal Justice System became thetrigger for extending P-E-C pattern to VPEC-T …23 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  24. 24. UK Criminal Justice Department’s Exchange a misalignment of values24 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  25. 25. UK Criminal Justice Department’s Exchange and a lack of trust25 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  26. 26. Lessons Learned - A Policy-Event-Content analysis pattern taken from Supply Chain Logistics could be applied to the information flows between government departments - Business people found it easy describe Day- In-The-Life stories around Events, Policies & Content - Important aspects of the Requirement set had been left undocumented: The Values and Trust aspects of the Information System should be explored early to avoid costly failures.26 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  27. 27. Applied VPEC-T: Problem Solving Canvasses • Analysis • Synthesis • Design27 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  28. 28. Applied VPEC-T: Problem Solving Canvasses28 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  29. 29. Applied VPEC-T: Examples - Global IS Strategy - Enterprise Debt Management - Pattern Based Strategy and PESTYour business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  30. 30. IS Strategy & Business Operating Model alignment in a Global Organisation Balancing the tensions of centralisation and local autonomyYour business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  31. 31. Applied VPEC-T: The Business Model Canvass31 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  32. 32. Applied VPEC-T: A Simple Input QuestionShould we standardise onone ‘XYZ’ software packageglobally?32 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  33. 33. Applied VPEC-T: Their Business Operating Model33 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  34. 34. Applied VPEC-T: Five Lenses of Systems Thinking Enterprise Architecture Values Policies Events Content Trust In My Co.34 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  35. 35. Applied VPEC-T: The Outcome Align with the businesses core Standard ‘XYZ’ V values – Think Global, Act Local and enable acquisitions & divestments package strategy Keep policy light – IS Policy to mimic P the Network Operating Agreement and focus on data exchange standards & metrics Share Globally agreed business E Event information but recognise that the processes that produce and consume them often differ. C Standardise around globally agreed Content but be selective. Respect in-country partner‟s freedom to T operate. Build customer intimacy locally and adapt to local conditions.35 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  36. 36. Defining an Enterprise Debt Management Approach Getting beyond the metaphorYour business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  37. 37. What is Enterprise Debt? Enterprise Debt manifests itself as: • Slower time to market • “Spaghetti” systems Debt results from • High cost to operate, maintain & change a short term, • Silos of functionality and knowledge tactical focus – Remedial • Remediation projects Is it worth it? Work increases surfaces as Requirements Project Debt •Increased Enterprise Debt support costs Required Investment •Slower time toProject Assigned market Investment •Vendor lock-in pays Over-spend interest on Enterprise Debt is a measure of: • Technology and process complexity • Lack of standardisation Under-spend • Duplication • Risk • Deviation from principles & target state 37 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  38. 38. A VPEC-T Analysis of Enterprise Debt38 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  39. 39. Deriving an Enterprise Debt Canvass using VPEC-T39 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  40. 40. PESTEL & Pattern Based Strategy VPEC-T as a filtering mechanismYour business technologists. Powering progress Steve Nimmons FBCS CITP CEng Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  41. 41. PEST, Patterns and Trend Scanning41 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  42. 42. VPEC-T as a Filter for PEST Analysis42 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  43. 43. Applied VPEC-T, PEST Analysis and Pattern Detection43 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  44. 44. Applied VPEC-T, PEST Analysis and Pattern Detection44 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  45. 45. Summary We have explored the importance of Systems Thinking in Information Systems Analysis and Design We have explored VPEC-T, a specific Systems Thinking framework which looks at Information Systems design through 5 distinct, yet interconnected lenses We have explored examples of VPEC-T canvasses and how these may be applied using three diverse examples -Information Strategy -Enterprise Debt Management -Pattern Based Strategy and PEST Analysis45 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  46. 46. Next Steps I encourage you to: - Read “Lost in Translation” by Nigel Green & Carl Bate (the fathers of VPEC-T) -Apply Systems Thinking to „everything‟ you do - Explore Trust and Values dimensions of Enterprise Architecture problems with rigour Also – stay in touch and let me know where you are applying these techniques and how they are benefitting your businesses.46 Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012
  47. 47. With Thanks…Steve Nimmons, Head of EnterpriseArchitecture, Atos Consulting stephen.nimmons@atos.net http://www.linkedin.com/in/snimmons http://twitter.com/stevenimmons Wikipedia: VPEC-TWith thanks to Nigel Green and 5dinnovation for manykind suggestions http://www.5dinnovation.com Applied VPEC-T, Systems Thinking and Enterprise Architecture Problem Solving Steve Nimmons | June 2012

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