Moving to the Cloud - Risk vs. Reward
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Moving to the Cloud - Risk vs. Reward

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Moving to the Cloud - Risk vs. Reward.

Moving to the Cloud - Risk vs. Reward.

Presented at Green Data Center Conference: Innovation in the Cloud, by Steven Robert in San Francisco, CA - May 25th, 2011.

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Moving to the Cloud - Risk vs. Reward Moving to the Cloud - Risk vs. Reward Presentation Transcript

  • Moving to the Cloud
    Risk vs. Reward
    @StevenRobert
    Chief Information Officer
    Billhighway.com
  • ‘Quickbooks’ for Communities:
    11 YearsOld
    Sustained 5-Year AnnualizedGrowth > 70%
    Transact ~$5M/Per Day (>$4B cumulative)
    Approaching 1M Customers!
    ~10M Pageviews/Month
    Online Billing, DonationsDues/FeesCollection
    [Patent-Pending] Cash & AccountingIntegration
    Membership Management
  • Alphabet Soup
    Cloud (Private, Public, Hybrid, Cloud 2.0)
    SaaS, PaaS, IaaS, NaaS, DaaS, CaaS
    100% Web
    3-Screens
    Ellison?
    *Image Courtesy: Wikipedia
  • Defined
    Platform or “Service”accessed over a network to provideadvanced, often transparent functionality for mass consumption and high-availability.
    Seasonal or as-neededutilizationis a classic use-case
    Evolutionary:ASP-> SaaS-> PaaS = Cloud.
  • Innovation Sources
    Technology Maturity
    Adoption
  • Trends
    Innovation
    Local motors can take a car from concept to creation in under 18 months. (Wired Magazine)
    Collaboration
    81% correlation between collaboration and innovation. (Future Foundation, 2010)
    Social
    By 2012, 50% of businesses will use micro-blogging (Gartner, 2010)
    Mobility
    Smartphone sales to exceed desktop and notebook PCs in 2012. (Morgan Stanley, 2010)
  • Challenges
    Inhibitors Restricting Your Ability to Adapt:
    $8 out of $10 spent in IT is ‘dead money’, not contributing to business change or growth (Source: Garner, 2010)
    Complex Interfaces; applications often built for business process vs. usability
    Device Centric; limited productivity, restricted dependencies, minimal collaboration.
  • IT Value is Dead.Long Live Business Value
    Business Outcomes Are The Real And OnlyMeasure of IT Worth
    Shift FromAlignment To Engagement
    There Are No IT Projects (Really!)
    Enter: Revenue Performance Management
  • Opportunities
    Speed To Market
    Leverage 3rd Party APIs, Ecosystems and Frameworks
    Continuous Improvement; Fail Fast & Cheap
    Research & Development
    High Performance Computing
    “Cloud-Bursting”
    Agile Business Transformation
    Hybrid; Bridge Solutions to Migrate Toward Web
    Less Dollars Toward Infrastructure, More to Innovation
  • Transformation
    Cloud Driven By: Users & Customers
    Expectations Have Changed
    Information Based Technology
    Answer Business Problems First
    Ability To Be More SurgicalWhenMigrating
    Think Differently
    Add Value Quickly. Shorten Feedback Loops
    Change Mindset; Not A Marathon, Series Of Sprints
    Time to Value
  • Example
    BillhighwaySends>1M Emails/Month
    Outbound (via SendGrid/Return Path)
    Best Practices, DKIM, SPF
    96% Delivery Rate
    Inbound (via MXLogic; now McAfee)
    >90% Spam (Filtered Prior To Our Network)
    Inbound Protection: AV/Anti-Spam & HA
    Full Time Staff: 0
  • Truths
    Not All Clouds Are CreatedEqual
    Truly Disruptive!
    Poor Connectivity != Cloud
    Standards Not FullyBaked
    GRC Still In Infancy
    Consumerization of IT (Simplicity, UX)
    Cloud = Modern Mainframe?
  • Live by the Cloud,
    Die by the Cloud
    Amazon Cloud Goes Down, TakesEvery Hot Startup With It. (April, 2011)
  • Magic Quadrant
    Comm-puting?
    Cisco, HP, IBM
    Verizon/Terremarkpartnership w/SAP?
    Conservative vs. Progressive?
  • Risks
    AssessYourRiskAppetite:
    MaturityLevels, Security, Compliance, Performance, Reliability
    Reliquishing Control of IT Assets
    HedgeRisk w/Cloud Broker?
    Service Intermediation
    Aggregation
    Arbitrage
  • Guidance
    Don’t Move for Technology Sake
    IdentifyWhat’sBroken
    Where Is Value, Lost or Opportunity?
    Embrace Change
    Consumers Are Driving Force
    Reduce Friction With An Open Mind
    PresentActionable Information
    Context Is Everything
  • Questions?
    Twitter: @stevenRobert
    Email: srobert@billhighway.com