Small Org Doesn't Equal Small Tech at 11NTC


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  • John will explain the chart. Do some analysis of your organization. Figure out where you are with your technology.
  • John ask this question
  • Steve
  • Steve A tool to help you determine where you are in the IT Alignment model.
  • Steve
  • Steve
  • John
  • Small Org Doesn't Equal Small Tech at 11NTC

    1. 1. Small Org doesn’t equal Small Tech Hashtag #11ntcsmall Steve Heye Pamela Ploger
    2. 2. Agenda <ul><li>I. Intro of speakers
II. Small org approach to mission technology
III. Common excuses
IV. Tactics to overcome excuses
V. Tools, resources and next steps
VI. Open Q&A </li></ul>
    3. 4. <ul><li>Where do you think your org is? </li></ul>
    4. 6. First complete the Technology capability and maturity assessment Available on
    5. 8. What insights does this bring about your org? What are some pros and cons about how well technology is impacting your org? Maturity of the tech in your org Type of impact your tech is having
    6. 9. Many Solutions, One Location, One Goal- Empowering for a better tomorrow To improve the quality of life for the residents of our communities through the integrated delivery of health, education, and human services. Our Mission Ada Jenkins Center 212 Gamble Street Davidson, NC 28036
    7. 10. Keys to Achieving our Mission <ul><li>We seek to meet the immediate and long-term needs of those in our communities by utilizing a multi-pronged approach to service delivery. This is achieved by offering: </li></ul><ul><li>Crisis assistance through a collaborative, integrated center that ensures the availability of temporary, emergency, and transition support services that allow community members to survive during times of crisis </li></ul><ul><li>Education, health, and economic independence programs that enable community members to obtain healthier lifestyles and the skills to attain greater self-sufficiency </li></ul><ul><li>Referral to a network of collaborative partners outside of the Center for crisis assistance and/or developmental support beyond the scope of the Center. </li></ul>
    8. 11. How has Technology life changed at Ada Jenkins? <ul><li>Executive Director and IT Manager attended the inaugural NTEN Technology Leadership Academy </li></ul><ul><li>Began utilizing some of the tools like Technology Capability-Maturity Assessment and incorporating new- found knowledge in our strategic planning </li></ul><ul><li>Participated as a fully-involved partner in the Board of Directors Strategic Planning Framework </li></ul><ul><li>Presented an IT overview to the Board that resulted in IT being recognized as a separate entity with a seat on the Executive Committee </li></ul><ul><li>Next steps: develop a 3-5 year plan to be presented to the entire Board before mid year </li></ul>
    9. 12. What stands in the way?
    10. 13. Small Org Barrier Small Org Opportunity No budget Qualify for more donations, discounted licenses, opportunity to seek funding No staff Less people to convince, less bureaucracy, less licenses needed, less time to implement change No Tech skills Less biases and assumptions to overcome, allows you to make an honest plea for support
    11. 14. Getting past the barriers
    12. 15. Steps to refocus strategy <ul><li>Figure out what core Tech you have. </li></ul><ul><li>Figure out where you are spending your money and time </li></ul><ul><li>Categorize core Tech (Value or Commodity) </li></ul><ul><li>Review how your efforts, dollars and strategy are spent </li></ul><ul><li>Source anything that doesn’t add value </li></ul><ul><li>Refocus on moving your mission forward </li></ul>
    13. 16. Value Commodity Strategic Tactical Technology Hemispheres Enterprise Applications Business Applications Core Business Support Desktop / Laptop Infrastructure Management Help Desk Servers / Network E-Mail • Patch Mgmt • Upgrades • Anti-Virus • Asset Tracking • Password Reset • “How to” • Equipment failures • Fault Mgmt • Performance Mgmt • Configuration • Upgrades • SPAM • Upgrades
    14. 17. Small Org Barrier Resources No budget TechSoup Existing Vendors Donors No staff Volunteers (Board) Tech Committee OUTSOURCE Shared Resource No Tech skills Volunteers (Board) Tech Committee OUTSOURCE Shared Resource NTEN & Community
    15. 18. Session Evaluation Each entry via text or web is a chance to win great NTEN prizes throughout the day! Session Evaluations Powered By: TEXT Text #11ntcsmall to 69866. ONLINE Use #11ntcsmall at