Predicting future technology is hard, but thanks to demographics and surveys, predicting future audiences is actually fairly easy. Understanding future audiences gives insights into future workers and the future of our professional society.
Presentation given by Steven Jong at InterChange 2014, the regional conference of the New England Chapter of the Society for Technical Communication, Lowell, Massachusetts, USA, 29 March 2014.
[Re-uploaded 4/21 as a PPTX with presenter notes--sfj]
Clipping is a handy way to collect important slides you want to go back to later.