Up With People: The Extreme Leader's Journey

Steve Farber UWP: The Extreme Leader’s Journey

Management = ?

Leadership = ?

To lead:

Go, Travel, Guide

Are leaders born, or are they made?

Yes!

c u l t i v a t e

The Bottom Line: Do what you love in the service of people who love what you do.

LAN Specialist

“I have told my technicians to make the customer absolutely love you. Take-you-home-to-dinner love you. Meet-the-wife-and-kids love you. Because if the customer loves you, you can blow up their building and they will say ‘accidents happen.”

“ I'm convinced that the only thing that kept me going was that I loved what I did…The only way to be truly satisfied is to do what you believe is great work, and the only way to do great work is to love what you do.” Steve Jobs, Commencement Address, Stanford University 6/14/05

Love and Work both require a responsibility to others… Charles Handy

“ How awful, then, must it be to have neither love nor work. That this should be the case for so many is the real shame of our modern societies.” Charles Handy

“ Why do I love this cast member / idea / community service project / host family / colleague…and how do I show it?”

“ There are many people who think they want to be matadors, only to find themselves in the ring with two thousand pounds of bull bearing down on them, and then discover that what they really wanted was to wear tight pants and hear the crowd roar. ” Terry Pearce, Leadership Coaching…A Contact Sport The San Francisco Examiner, 4/00

“ The first time I went down that run, I was going way too fast, and I realized I’d just made the biggest mistake of my life. When I got to the bottom, I couldn’t wait to get back up and do it again.” Jimmy Shea

“ To get out of your comfort zone is not always comfortable.” Katie Couric USA Today 5/10/07

“ He’ll say, ‘I screwed up. My judgment was bad in that case,’ a team member reported. That signaled to others on the team that errors and concerns could be discussed without fear of punishment.” Edmondson, Bohmer, and Pisano “ Speeding Up Team Learning” Harvard Business Review 10/01

“ Neutralizing the fear of embarrassment is necessary in order to achieve the robust back-and-forth communication among team members required for real-time learning.” Edmondson, Bohmer, and Pisano “ Speeding Up Team Learning” Harvard Business Review 10/01

Did you get that on film?

Extreme Leadership?

Love is the motivation.

OS!M is the experience.

… But for what?

Three Enormous Little Words

change the world

“ If you live in this world without ever attempting to change it, you will have sold a ruby for the price of Spam.” From The Radical Edge: Stoke Your Business, Amp Your Life, and Change the World