Technology Consulting,Sales & Service Steven P. Crociata Partner/Consultant & TELigence Partners
The TeamJohn King, Founding Partner:John brings his extensive experience as an entrepreneur, a top 1% sales professional, and former SeniorManager in a multi-national corporation to his role as Founding Partner with TELigence Partners. Johns broadentrepreneurial and business experience combines with his practical hands-on knowledge and experience inproduct development and in the telecommunications industry.Steven Crociata:Steven is a seasoned veteran in the telecom industry with a strong understanding and knowledge oftelecommunications and IT. His focus is on building a clients network efficiency utilizing Managed Servicessuch as Managed Firewall, MPLS, Private Line Services, Data Center Design, Internet Access Services,Disaster Recovery Planning, Ethernet Technology, Local and Long Distance Voice services, Cloud computingapplications, and more.Steven has joined our experienced staff as a Partner and Consultant. His years of experience in governmentand the private sector will add significant value to the company and our clients.Bob Davison:Bob Davison has been working in telecommunications since 1998. He has held Senior Sales and Sales Directorlevel positions with CTC Communications, Lightship Telecom and oversaw the launch of Nextel/Sprint inVermont. In addition, Bob has worked as a sales agent for Verizon, Fairpoint, One Communications, and manyother carriers. Bob has been an effective agent/consultant to many of the larger businesses in Northern NewEngland.Many other professionals
About me Highlights (28 years of experience) Responsible for supporting integrated access solutions for businesses utilizing an IP based private network. Worked with non-profit agencies to develop turn-key solutions for multi-site Medical institution incorporating Cisco Premise Based UC 500 Phone solutions eliminating costly older technology based system. Took client to new level of service trimming costs and adding value.. Installed largest MPLS network bringing in voice, data, and internet to the customers’ locations offering signification cost savings and increased performance I learn time-sensitive, infrastructure related security information from government sources such as the FBI and DHS that prove beneficial to my clients. I also get invitations and discounts to important training seminars and conferences. Managed long distance service for a 170 store Grocer and worked on deployment of IP Hosted voice services solution Managed strategic installations with one of the worlds largest research-based pharmaceutical organization augmenting data center-to-data center connectivity for client’s R&D-based network providing point-to-point GigE long-haul circuits from a hub center to three. Addressed customers’ immediate needs via custom designed and engineered plans that built structured solution for diverse network paths, offering a business continuity plan installed a various solutions at a multisite medical facility throughout NY/NY/PA. Cisco Certified CSE, CCNA Deployed applications with use of 45Mps circuits to enhance a client’s ability to provide connectivity for the implementation of call centers on east and west coast of the United States Created Internet and connectivity solutions for pharmaceutical, banking, insurance, public relations, and software development firms. Implemented Dedicated Server Hosting offering complete control, increased flexibility and high levels of performance, reliability and security. Supported multi city MPLS network converting client from older Frame based technology.TELigence PartnersTelecom Sales & Consulting
Our Process Phase 1: Planning Stage Strategic Planning, Needs Analysis, Site Survey… Phase 2: Selecting players Decision Criteria Determined Carrier / Manufactures / Vendor Partners Identified Services bid, pricing negotiated, contracts reviewed Phase 3: Taking Action Coordinate network deployment with all vendor/partners Pre-installation testing and network verification Phase 4: The Follow Up Bills reviewed and matched with contracts Helpdesk support on-going as directed by clientTELigence PartnersTelecom Sales & Consulting
Deeper DiveAdded Value Services we provideConsulting and design services ****Telecom Bill analysis ****Cost consolidation planning **** 1. Support for Moving & Expansion 2. Application and security services 3. Disaster Recovery Planning, Design & Implementation 4. Voice Services – Traditional, VoIP & Hosted PBX 5. Integrated voice and data services 6. WAN Planning, Design & Implementation 7. Dedicated Internet Access services 8. New and existing PBX system support services 9. Hosted phone systems 10. Advanced IP services for the worker on the move
Our Audit Service Small and Medium sized businesses up to 10 locations can receive a preliminary network Billing Audit free of charge as a part of the initial client consultation. This process is completed in order to accurately request price quotes from our carrier partners. For companies with larger networks, this pre-sale audit will be performed on a selected number of locations. From this selected audit, we can then understand the network and extrapolate cost savings made possible through conducting a full network-wide audit.
Mobility Lifecycle Management Services In a world of increasingly complex telecom, you need a hero.aPlan and feature optimizationaIdentify unused services and devicesaEliminate voice & data overages OuraManage contracts and invoicesaHelpdesk with first call resolution Powers.aOngoing analysis and optimizationaCustomized reporting & analytics
Our Methodology By following our structured approach you can realizesavings and increase organizational efficiency within 30-60 days Step 1: Initial Consultation Step 2: Obtain Billing Information for Initial Analysis Step 3: Present Proposal with Recommended Telecom Management Solution Step 4: Deliver Agreement for Review Step 5: Execute Agreement and Schedule Implementation Step 6: Implementation of All Agreed Services
Our Core® SupportLarger business networks require constant attentionand management.Our Core support group and Help Desk teams workwith your administrative/IT/ Financial staff to ensurethat the management of your network, trouble tickets,and billing is handled with minimal disruption to yourdaily business activity.Our billing audit service will ensure that telecomcharges remain in line with contracted prices andactual installed services.Ask your TELigence Partners Agent/Consultant fordetails and pricing.
TELigence Mission Providing clear consultative support to our clients Education: Designing & Articulating Practical Solutions Planning: Anticipating growth with logical deployments Scope: One to Five Year Plans Big Picture to Managing Details Open Designs: Evolution allowed as technology changes Affordable: We keep your ROI in mind Experience: Drawing on a vast network of partners Network Design & Implementation Solution Procurement & Installation Help Desk Support – Repairs & ChangesTELigence PartnersTelecom Sales & Consulting
Our focusSelecting a reliable telecom carrier is hard work. It can be verytime consuming and can get extremely costly.Once you select the right services you can improve corporateperformance and improve the bottom lineWith solid relationships forged at the major carriers andadditional affiliations with “best in class” hardware partners,TELigence Partners can handle any solution, design andimplementation.With its years of experience, TELigence Partners works closelycollaborating with clients to deliver clear insights into currentand emerging telecom trends.TELigence PartnersTelecom Sales & Consulting
End to End solutions TELigence Partners offers complete data and telecom solutions, including: Cloud based solutions Network and wireless optimization Hosted IP VoIP Solutions incl/phone systems Multi Node converged MPLS Networks Premised based PBX’s Cisco/Avaya etc Internet Access from T1 to multi Mode Fiber Point to Point T1-T3, Ethernet Access Ethernet LAN/WAN Transport from 1Mb to 10 Gb Private Line Services Local Telephone Service (POTs Lines) Wireless Internet and connectivity (EVDO) Long Distance Service (domestic & international) Video/Voice Conferencing Unified Communications Broadband (DSL, Cable) Storage systems Cabling, and Premise wiring Telco Room Clean up
Our Partners National Carrier Partners: ATT, Verizon, Time Warner, Level 3, Cogent, Qwest, Sprint and more… Regional Carrier Partners: Earthlink, Paetec now Windstream, Sovernet & more…. Wholesale & Consolidation Partners BCN, New Horizons, Telarus, MetTel and more…. Hardware & Equipment Partners Avaya, Shortel, Vertical, Samsung, Mitel and more… Hosted & Managed Service Partners Thinking Phones, DSCI, Tech Vault and more….TELigence PartnersTelecom Sales & Consulting
Strategic Relationships TELigence partners has strategic relationships to provide the highest quality services using the underlying networks of our nation’s leading carriers Logos are the registered trademarks of the respective companies.8/14/2012SPECTROTEL CONFIDENTIAL We make it simple. We keep it personal. ™ 15
Our Goal Is to Help clients to affordably define, procure and deploy technology How we do it… We remain committed to our focus of serving clients TELigence Partners maintains and increases the strength of our carrier relationships. Clients receive affordable consultative service and sales support without paying both a consulting fee and a sales commission fee.TELigence PartnersTelecom Sales & Consulting