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About Jamcracker and how we enable enterprises, service providers, and technology companies to become \'cloud service brokers.\'

About Jamcracker and how we enable enterprises, service providers, and technology companies to become \'cloud service brokers.\'

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Jamcracker Jamcracker Presentation Transcript

  • Introducing Jamcracker
    Unifying Cloud Services Delivery & Management
    Stephen Crawford
    VP Marketing & Business Development
  • Agenda
    Company Overview
    Value Proposition
    Market Segments
    Case Studies
    Platform
    Synergies
  • Jamcracker – Unifying Cloud Services
    Founded in 2000 by the founder of Exodus Communications(Most successful IPO in 1998)
    Privately held with 200+ employees
    Offices in US, Europe and India
    Proven tested Platform deployed globally
  • The Unified Services Cloud
    Cloud Computing: A standardized IT capability delivered via the Internet in a pay-per-use and self-service way
    Enabling IT Services Delivery
    Services Delivery Stack
    • Businesses shifting IT consumption from CAPEX to OPEX model.
    • Cloud services, virtual computing and SaaS reducing cost of SW and HW delivery.
    • Customers want vertically integrated solutions encompassing HW, SW and managed services.
    • Challenge for providers is orchestrating all the disparate pieces into a unified services grid.
    BPO as a Service
  • Cloud Service Broker
  • Jamcracker Service Delivery Network
    The JSDN platform provides Services Aggregation, Delivery, Management, Support and Billing for a Unified Services offering.
    …everything from A to Z
    Jamcracker Confidential & Proprietary
    6
  • Jamcracker Services Delivery Network
    IT Providers
    Enterprises
    Service Providers
  • Jamcracker
    Service Broker
    Service Consumer
    Service Developer
    Service Provider
    Infrastructure Management
    ServicesManagement
    ApplicationCatalogues
    SaaS Applications
    Role Based UI ServiceAccess
    ServiceCreation
    PaaS Environment
    Reporting
    Self-Service Enablement
    SecurityManagement
    SLAManagement
    IaaS Infrastructure
    Disaster Recovery
    SLA / Contract
    Role-Based Access Control
    ServicePublishing
    Capacity Management
    Virtual Machines / Images
    ServiceManagement
    CMDB
    SLA Monitoring
    Virtualized Resources (Compute, Storage, Network)
    CapacityManagement
    Patching
    Payment
    Service Analytics
    Billing & Metering
    Monitoring
    Provisioning & LifecycleManagement
    Software Kernel (OS, VM Manager)
    Provisioning
    Reporting & Auditing
    ConfigurationManagement
    Hardware
    Discovery
  • Optional Offerings
    Jamcracker Confidential & Proprietary
    9
    Hosting of the JSDN
    ISV Vendor Management, On-Boarding & Settlement
    ISV Self Service – Integration Portal
    Operations Management
    Portal(s) & Catalog(s) for Every Market Segment/Channels
    Phone Support – Unified L1, L2 & L3 for all Applications/Services
    Services Billing, SLA Monitoring & Settlement
    Integration Orchestration into OSS/BSS Infrastructure
    Global Services Distribution Ecosystem Management
    Global Services Market Launching & Testing
  • Jamcracker Confidential & Proprietary
    10
    SSO Identity &
    Policy Management
    User & Services
    Provisioning
    Self Service
    Order Fulfillment
    Catalogue Management
    Jamcracker Unified Services Delivery & Management
    Services Management
    & Administration
    Reporting Auditing
    SLA Monitoring
    Metering Billing
    Chargeback Settlement
    Help Desk Ticketing
    & Routing
    Case Study
    Jamcracker Partners
    Telstra Partners
    Core Services
    Broadband
    Hosting
    Mobile
    Networking
    Voice
                   Cloud Services Marketplace(s)
    Enterprises
    SMB’s
    Channels
  • SSO Identity &
    Policy Management
    User & Services
    Provisioning
    Self Service
    Order Fulfillment
    Catalogue Management
    Jamcracker Unified Services Delivery & Management
    Services Management
    & Administration
    Reporting Auditing
    SLA Monitoring
    Metering Billing
    Chargeback Settlement
    Help Desk Ticketing
    & Routing
    Case Study
    Next-Gen Devices
    Mobile Phones
    Applications
    Fixed IP Phones
    Marketplace 2.0
    Desktops / Laptops
    Search, Preview, and Transaction Hub
    IP-enabled Systems
    Partners
    Xtended Enabled Networks
    End-Users
  • SSO Identity &
    Policy Management
    User & Services
    Provisioning
    Self Service
    Order Fulfillment
    Catalogue Management
    Jamcracker Unified Services Delivery & Management
    Services Management
    & Administration
    Reporting Auditing
    SLA Monitoring
    Metering Billing
    Chargeback Settlement
    Help Desk Ticketing
    & Routing
    Case Study
    Voice
    Security
    Conferencing
    Wireless
    Messaging
    Juniper NetworksIdentity & Policy Manager
    Juniper Networks Equipment
    Customer
    Access
    IP Edge
    Super Core
    Metro Core
    • Any access
    Desired Experience
    • Fine grain control & accounting
    Per customer / device
    Core resource control (CAC, Liquid LSP)
  • Ad-hoc Cloud Adoption in Enterprises
    As Clouds are adopted in an ad-hoc fashion…
    Public Clouds
    In the Enterprise
    …Enterprise IT risks losing control.
    Line-of-Business
    IT Admin
    Departments / Functional Roles
    SaaS
    IaaS
    PaaS
    Individual Employees
    Firewall
  • Consolidating Control & Compliance
    Admin & Reporting
    Compliance & Audit
    CIO
    IT Admin
    SSO & Role-based authorization
    Metering & Chargeback
    Helpdesk & Support
    Department
    Individual
    Function
    End - Users
    Self-service & provisioning
    Catalogue Management
    Applications
    Public
    Clouds
    ERP
    PLM
    SCM
    Email
    CRM
    Conferencing
    SaaS
    Business Apps
    Productivity Apps
    Aggregation & Federation
    Web Services
    Dev & Test Cloud
    Platforms
    Development Environments
    Middleware
    PaaS
    Internal
    External
    External Infrastructure
    VM
    VM
    Infrastructure
    IaaS
    Hybrid
    Infrastructure
    Hypervisor
    Mainframe
    Client/ Server
    Virtualized Infrastructure
  • JSDN Hybrid Cloud Services Support
    Common Cloud Administration Console
    15
    Jamcracker Service Delivery Network
    Server Image Management
    Policy Management
    Monitoring
    Metering
    DeploymentAutomation
    Audits & Alerts
    Public Cloud
    Public Cloud
    PrivateCloud
    PrivateCloud
    Hybrid Cloud
  • Catalogue Management
    Self-Service fulfillment
    Service and User Provisioning
    Authentication, Authorization & Access Control
    IT Admin
    User and Service Administration
    Reporting and Auditing
    Helpdesk Ticketing & Support
    Billing Settlement Metering & Chargeback
    Jamcracker Platform
    Complete Cloud-Services Lifecycle Management
    Enterprise Integration Toolkit
    Cloud Services Integration Toolkit
    Standards-based, Extensible Platform
    Jamcracker Platform Architecture
  • Thank You