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Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
Web 2 0 Tools A Practical Application
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Web 2 0 Tools A Practical Application

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This is a presentation on the use of Web 2.0 tools for training. It includes Social Learning, Informal learning and how to insure a ROI from thier usage

This is a presentation on the use of Web 2.0 tools for training. It includes Social Learning, Informal learning and how to insure a ROI from thier usage

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  • My good JD states that the next gen ISD is really a Learning Art.Late 2009 Social Networking exceeded porn for use on the internet
  • ForumsBlogsWikisMultimediaEmailIMChatWeb MeetingsCONTENTSearchFile sharingRate & Review
  • You’ll want such a platform to provide a variety of content sources via widgets as well as a robust social media toolkit, such as the eCampus does. Don’t proliferate tools
  • Research and practice suggest that when you get beyond the hype, informal learning happens best in community – among a group of people who are motivated to share what they know with others whom they have good collegial relationships with.The eCampus allows the creation of mentoring communities like the one I mentioned before, best practice sharing centers where people can rate and review practices suggested by performance consultants and peers, action learning rooms where teams can learn as they create deliverables together.Over a dozen communications tools combined with 20 widgets and our powerful portal engine allow you to create whatever type of online space is meaningful to your audience.Our permissions engine ensures that every space and every tool is seen by only the folks who need to see it. 1:00
  • Transcript

    • 1. Web 2.0 Tools<br />A Practical Application<br />
    • 2. Steve Case<br />30+ Years in Training Space<br />In “eLearning” since its inception<br />Career of working with new Learning Technologies<br />A “networker” and “social person” by nature<br />A Bit About Me<br />
    • 3. Build a solid foundation in language, types of technologies, and concepts for Web 2.0 tools<br />Describe how the Training Industry has changed/evolved over the last 10+ years <br />Describe how to make informed decisions on if, how or when to employ Web 2.0 technologies <br />Describe a practical application of Web 2.0 tools <br />Objectives<br />
    • 4. What Technology Does for Us<br />“...in the end, <br />what technology brings to us... <br />is that it increases <br />our options and possibilities.”<br />
    • 5. ILT<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />What is all this eLearning & Web 2.0 stuff?<br />
    • 6. ILT<br />Classroom Based, Instructor Led, Event Based, Formal Learning, Synchronous<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 7. ILT<br />Webinar<br />Virtual Classroom, Web Conference, Webinar<br />Instructor Led, Web Based, Event Based, Formal Learning, Synchronous<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 8. ILT<br />Webinar<br />eLearning<br />Self Paced, Web Based, Formal Learning, Asynchronous<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 9. ILT<br />Webinar<br />eLearning<br />LMS<br />Learning Management System, Administrative controls, used to control Formal Events (ILT, Webinars, eLearning) “the staff functions” of a training center<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 10. ILT<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Learning Content Management System, Content controls, used to manage the content used in ILT, Webinars, eLearning “Masters Room” of a training center<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 11. ILT<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />A description of tools outside of eLearning and Webinars, Blogs, Wikis, Discussion Boards, Threaded Discussions, general web based<br />Social Learning<br />Informal Learning<br />Definitions<br />
    • 12. Web 2.0 Tools<br />
    • 13. ILT<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Learning that is done “through and with people” ILT, Webinars, Discussions, etc. Generally thought of as self directed<br />Informal Learning<br />Definitions<br />
    • 14. ILT<br />Webinar<br />eLearning<br />LMS<br />LCMS<br />Web 2.0 Tools<br />Social Learning<br />Informal Learning<br />Learning that is generally done with out a formal event. Reading, discovery, OJT, conversations, etc.<br />Definitions<br />
    • 15. Words. Images. Sounds…Communications<br />We have always used technology and social communications <br />
    • 16. Words. Images. Sounds…Communications<br />We have always used technology and social communications <br />
    • 17. Words. Images. Sounds…Communications<br />We have always used technology and social communications <br />
    • 18. Words. Images. Sounds…Communications<br />We have always used technology and social communications <br />
    • 19. Words. Images. Sounds…Communications<br />We have always used technology and social communications <br />
    • 20. Web 2.0 / Social Media Tools<br />File Sharing<br />Web Meetings<br />Email<br />SocialBookmarking<br />Forums<br />Full TextSearch<br />Chat<br />Rich Media<br />Wikis<br />RSS Feeds<br />InstantMessaging<br />Rate and Review<br />Tagging<br />Blogs<br />EmailParticipation<br />COPYRIGHT 2010 Q2LEARNING<br />
    • 21. Who’sOn<br />Participant<br />Directory<br />Google Maps<br />Picture Block<br />Google Calendar<br />Informal Learning<br />Featured Person<br />RSS Feed<br />Rate and Review<br />Forums<br />Web Meetings<br />Blog<br />Wikis<br />File Sharing<br />SocialBookmarking<br />COPYRIGHT 2010 Q2LEARNING<br />
    • 22. Trainings taken anytime, anywhere<br />Review of Trainings quickly, easily<br />No need for Instructor time<br />No need for travel<br />Automatic grading<br />Automatic administration and record keeping<br />Ability for better visuals and therefore some materials learned better<br />etc<br />LMS’s & eLearning – What has been gained?<br />
    • 23. Instructor to Student Interactions<br />Student to Student Interaction<br />Student to SME (Subject Matter Expert) Interactions<br />Multiple styles of Presentation to get message across (Let me explain that differently)<br />Instant reviews of areas that were not quickly grasped<br />LMS’s & eLearning – What has been lost?<br />
    • 24. “Break Out Sessions”<br />“Study Groups”<br />Network Building<br />On-The-Job Training<br />Mentoring<br />Homework assignments<br />etc<br />LMS’s & eLearning – What has been lost?<br />
    • 25. Typical Corporate Training Approach<br />HOPE<br />e-learning & classroom<br />Adapted from model © Tom Hilgart; used with permission.<br />
    • 26. OJTPracticeCoaching<br />EPSS<br />Communities<br />Social Networking<br />OJTPracticeCoaching<br />EPSS<br />Communities<br />Social Networking<br />Speed to Proficiency (S2P) Approach<br />e-learning & classroom<br />Adapted from model © Tom Hilgart; used with permission.<br />
    • 27. What Does it Take to Develop Proficiency and/or Mastery?<br />The High Points<br /><ul><li>About 10,000 hours
    • 28. Disciplined, Intentional, Multi-modal development
    • 29. Iterative and progressive exposure to new stuff (e.g. Ideas, skills, tools, etc.)
    • 30. Regular feedback & coaching
    • 31. Your “boss” paying attention (if lacking burning drive) </li></ul>COPYRIGHT 2010 Q2LEARNING<br />
    • 32. Good News – Bad News<br />The Good News<br /><ul><li>The economy is forcing the “proficiency or else” issue
    • 33. The technology exists</li></ul>The Bad News<br /><ul><li>There is an elephant in our living room
    • 34. Fascination with “shiny objects”</li></ul>COPYRIGHT 2010 Q2LEARNING<br />
    • 35. Social Learning Network <br />ACTION LEARNING<br />IMPROVE<br />COMMUNITIES OF PRACTICE<br />EXPERT<br />FEEDBACK<br />KNOWLEDGE SHARING<br />PERFORM<br />PERFORMANCE SUPPORT<br />PRACTICE<br />ACTIVITIES<br />INSTRUCTION<br />NOVICE<br />Training<br />Reinforcement<br />Informal Learning<br />TIME<br />COPYRIGHT 2010 Q2LEARNING<br />
    • 36. All different look and feels – confusing<br />Separate and many Login/PW combinations<br />No way to structure tools to be part of learning continuum<br />No way to monitor actions/results<br />No way to monitor staff participation<br />No way to report on actions/results<br />The Problem with just “Using” a Bunch of Web 2.0 Tools<br />
    • 37. A Practical Application<br />NAPA - New Store Manager Training<br />ILT<br />OJT –On the Job Training<br />“Ideal” Vision<br />
    • 38. A Practical Application<br />NAPA - New Store Manager Training<br />ILT<br />Flying people in<br />Lots of $$’s<br />Inconsistent Training<br />Results less than OJT<br />OJT –On the Job Training<br />Inconsistent<br />Not always completed<br />Quality varied from location to location<br />Turnover increased<br />Problems increased<br />“Ideal” Vision<br />Preserve some ILT<br />Utilize OJT where it made sense<br />Become more consistent<br />Insure completion<br />Increase quality<br />32<br />
    • 39. A Practical Application<br />NAPA’s Solution<br />Web 2.0 enabled Training for Store Managers<br />Train using ILT and eLearning<br />Show how to do task<br />Do task<br />Show that they did task<br />
    • 40. NAPA’s Solution<br />e-learning<br />On the Job Practice & Mgr Sign-Off<br />Pass On-Line Test (Scorm) <br />Virtual Classrooms<br />Read Manual<br />34<br />
    • 41. NAPA Used Q2Learning’s eCampus<br />Next Generation Learning Platform<br />Easy structuring of Formal/Social/Informal learning continuums<br />Easy monitoring of Formal/Social/Informal learning continuums<br />Easy reporting of Formal/Social/Informal learning continuums<br />COPYRIGHT 2010 Q2LEARNING<br />
    • 42. Informal Learning<br />Underwriter Trainee Community Center<br />Discussion Rooms<br />Underwriter Trainee Community Center<br />COPYRIGHT 2010 Q2LEARNING<br />Discussion Rooms<br />
    • 43. Just in Time Learning<br />Instructional Design Support<br />Resources<br />Corporate style guide (pdf)<br />Discovery report template (doc)<br />Learning<br />Business writing 101 (WBT)<br />Word 2007 for reports (WBT)<br />Help<br />Lifelines (forum)<br /> Steve Job (copy editor)<br /> Robert Helton (senior ISD)<br />Tips & Tricks<br /> Re-using text snippets<br /> How to frame bad news<br />Process<br />About the “Report” task<br />Resources<br />Alert<br />There is a new template for these reports. Be sure to use it.<br /><ul><li> Discovery</li></ul> Kickoff<br /> Interviews<br /> Report<br /> Briefing <br />+ Design<br />+ Development<br />+ Deployment<br />+ Delivery<br />+ Evaluation <br />Deliverable: Discovery Report<br />Delivered to: Executive Sponsor<br />Authored by: Lead instructional designer<br />Reviewed by: [no one]<br />Billable time: 2 days average (see project plan)<br />The purpose of the discovery report is to <br />COPYRIGHT 2010 Q2LEARNING<br />
    • 44. Conclusion<br />Learning Industry is heading towards Formal/Social/Informal learning continuums<br />Our roles are changing from ISD to Learning Architect<br /> The tools exist<br />The future is here<br />
    • 45. Questions? Contact Information<br />Steve Case<br />scase@aleragroup.com<br />603-659-2034 (US)<br />skype scase20<br />www.linkedin.com/pub/steve-case/3/41b/7a0<br />

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