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Craig silverman slides

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  • 1. Accuracy, Errors and Verification Craig Silverman Sunday, October 31, 2010
  • 2. Sunday, October 31, 2010
  • 3. Sunday, October 31, 2010
  • 4. Sunday, October 31, 2010
  • 5. Sunday, October 31, 2010
  • 6. “We were dim on Dewey from the start” Sunday, October 31, 2010
  • 7. Why Errors Occur Sunday, October 31, 2010
  • 8. Sunday, October 31, 2010
  • 9. “It is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few...far from being random, mishaps tend to fall into recurrent patterns. The same set of circumstances can provoke similar errors, regardless of the people involved.” -- James Reason Sunday, October 31, 2010
  • 10. “Pound for pound, the most mistake-packed article I have ever checked was written by a Pulitzer Prize winner.” -- Ariel Hart, Columbia Journalism Review Sunday, October 31, 2010
  • 11. Errors Occur Sunday, October 31, 2010
  • 12. Errors Occur Sunday, October 31, 2010
  • 13. Errors Occur Sunday, October 31, 2010
  • 14. Errors Occur Sunday, October 31, 2010
  • 15. Errors Occur Sunday, October 31, 2010
  • 16. Frequency of Errors Sunday, October 31, 2010
  • 17. Sunday, October 31, 2010
  • 18. Error Rate •70+ years of research •40%-60% of news stories contain an error •Subjective vs. Objective •Meyer method = 25% Sunday, October 31, 2010
  • 19. Common Errors 1.Misquotes 2.Incorrect headline 3.Numerical error 4.Misspelling 5.Incorrect job title 6.Incorrect name 7.Incorrect location 8.Incorrect time 9.Incorrect date 10.Incorrect address 11.Incorrect age Sunday, October 31, 2010
  • 20. One Solution Sunday, October 31, 2010
  • 21. Sunday, October 31, 2010
  • 22. Sunday, October 31, 2010
  • 23. Sunday, October 31, 2010
  • 24. WHO surgical safety checklist helped reduce inpatient deaths following operations by 40 percent -- New England Journal of Medicine Sunday, October 31, 2010
  • 25. Sunday, October 31, 2010
  • 26. Why? • Remove reliance on memory • Prevent distraction • Central collection point • Introduce repeatable, measurable process • Create discipline (“force”) necessary for high performance Sunday, October 31, 2010
  • 27. Using a Checklist •A habit •Enforced across organization, at all levels •Tracked •Coupled with teamwork/communication (“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is.") Sunday, October 31, 2010
  • 28. Tips • Increase font size while reviewing work • Ask to spell name/title • Keep research in separate font, color from your writing • Keep items TK or to check in yet another color • 5-minute rule Sunday, October 31, 2010
  • 29. Sunday, October 31, 2010
  • 30. Sunday, October 31, 2010
  • 31. Verifying Real-Time/ Crowdsourced Info • Track back RTs, etc. to source • Look for clusters • Location enabled? • Evaluate the network • Evaluate the history • Links, photos? • Take it old school • Disclose, hedge, repeat • Be brave only in correction Sunday, October 31, 2010
  • 32. www.RegretTheError.com Craig@CraigSilverman.ca Sunday, October 31, 2010