Project Management for CMS web sites

Making it Real: Getting Project Management Right for Content Management Web Projects
Presented at NTC 2010 by:
Steve Backman, Ted Fickes, Heather Gardner-Madras, Mimi Kantor

Open Source content management transformation
New patterns for design and implementation
New patterns for staff participation
New roles and responsibilities for consultants
New Messaging and integration with Social Media
New options for engaging constituents
New opportunities to measure success
4/9/2010
2
NTC 2010: Web Project Management Today

What have you experienced?
What web software did you use?
How did it affect planning and project management?
What worked best in your experience?
What challenges took you by surprise?
4/9/2010
3

1. Who’s on today’s web team?
“Client project lead”—leadership and technology
Consultant/Web developer
Program staff and content
Development, Communications staff and messaging
Senior staff, board and strategy
IT, advocacy & fundraising staff and integration
4/9/2010
4

2. What balances do we need to strike?
Who’s calling the shots: Client vs. Developer leadership
Old style sites vs holistic communication center
Technical, visual makeover vs. new communications strategy
Centralizing vs distributing responsibility
4/9/2010
5

3. What has changed with design and architecture?
Escaping the linear calendar
Reduce the technical requirements…
…But don’t ignore what’s new
CMSs streamline implementation costs…
…Features add costs
Plan to be flexible
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6

Adapting a Process
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7

4. How do we prepare now to keep it fresh?
Who will manage the site after it launches?
Learning the system to get the most out of it
Projecting time and distribution of tasks
Setting measurable goals in advance
Keeping those goals realistic
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8

5. Lining up project documents
Overall Project Plan
Site map
Wireframe
Creative brief
Features specifications
Data integration pathways – donations, events…
Technical: domain registration, hosting, roles & logins list
Schedule: Google calendar? Milestones?
Content planning & documents
4/9/2010
9

Resources and Tools
Communications Tools
Basecamp, Central Desktop, Open Atrium, Sharepoint, Zoho
Time Tracking and Scheduling
Intervals , Harvest, MS Project, Many Moon
Web Style Guide, online guide to managing a project
Issues / Bugs
donedone
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10

What’s cool for participatory design?
Wireframe Tools
Visio, Omnigraffle, Gliffy, Balsamiq
Group Collaboration
Google Products including Docs, Calendar, Gtalk, etc.
Microsoft Office or Open Office
Dropbox
Screen Share / Audio Tools / Video Chat
Ready Talk, Adobe Connect, Go To Meeting, Skype, iChat, FreeConference, Meebo, ooVoo,
Face-to-Face meetings
4/9/2010
11

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Project Management for CMS web sites

by Steven Backman on Apr 05, 2010

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