1. Stephen Aris User Experience Service Design Information Architecture Innovation stephenaris.com 07976 282618
2. Where do I ﬁt ?
3. Business as usual Stakeholder management User Interviews Delivery Workshops Personas Analytics Business goals Ideation Agile iteration Platform agnostic Sketches Lean UX Prototypes QA UAT Vision Information Leadership architecture Strategy Wireframes Team building Site Maps Evangelism Content tone Method Taxonomy User journey Divergent thinking Brainstorms User testing Expert reviews/ heuristic evaluations Analytics Research/ insight Review competition
4. What have I been doing the last few years ? •  Current: UX Lead consultant Grand Union [Waitrose] •  Principal UX consultant House of Fraser •  Principal UX consultant Bupa •  UX lead consultant Lbi •  UX lead consultant BskyB for Foviance
5. A few examples
6. Grand Union •  Strategic user experience framework •  Needs and beneﬁt analysis •  Working with key stakeholders to deﬁne new ecommerce proposition.
7. House of Fraser •  Leading multi channel retailer •  Working with key stakeholders to deﬁne new ecommerce proposition.
8. Bupa •  UX Leading largest web transformation project. Full lifecycle. •  Results speak volumes. •  + presentations to group businesses selling UX, building a team and methods that were faster, better, smarter.
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11. New IA and taxonomy Best practice and data anaysis
12. Wire frame and prototype
13. Prototype and test with users Internationally to validate.
14. Curate visuals and contentStakeholders sign off
15. Strategic enhancement. .au User journey for concept piece
16. Lean sketch prototypes
17. •  User Experience Lead Foviance @ BSKYB •  Working independently with key business stakeholders to deﬁne and develop a new online proposition -Sky Living •  Involvement with Sky Tv and Sky movies sites •  Two screen experience •  Outline app development
18. Analysis •  Current site usability tests •  Analysis of Hit box data •  Product development roadmap •  User interviews/ User research •  Stakeholder interviews •  Card sorting with editors •  Creative workshops
19. Content site maps Rapid diagramming to helpstakeholders visualise and worktogether
20. Content site maps Rapid diagramming to helpstakeholders visualise and worktogether
21. User Journey Based on personas, a range of detailedscenarios were explored
22. Wireframes The site is broken down into core templates.
23. Work big = think big!
25. Creating narratives, userjourney high level IA and Wireframesfor Creative Directors MD
26. 20 Years of other digitalstuff Mostly full lifecycle, conceptto delivery
27. A suite of rich media interactive learning toolsfor Learndirect. Focusing on our oldest form oflearning ‘story telling’ Lots of UCD and testing with a diverse dis-engaged audience.
28. Talk Radio, process ﬂow
31. Tools: Omnigrafﬂe, Visio, Photoshop, Keynote, Illustrator, Axure RP Post it notes, video camera, ﬂip charts. Listening.! More?