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Sales Brochure

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  • 1. More bums on seats Automate your reservations No bookings, no cost
  • 2. ~3 million searches every 2 month! 6 10 in customers search online before selecting a restaurant1. 1 2 Source: American Express Hospitality Monitor, June 2007. Google Analytics, Feb 2009* V22.09NOV09
  • 3. Long Overdue! USA: 2000 UK: 2002 Australia: 2009 Real-Time Restaurant Reservations now available in Australia! “This presents an exciting new era for restaurant reservations in this country and I am happy to support the introduction of this service to our diners and restaurants across Australia.” Robert Goldman (Former CEO) V22.09NOV09
  • 4. Over 40 MILLION Real Time Bookings in 2009! 0% 96,000 11,000 online bookings every day online bookings every day 11,000 25,000 participating restaurants participating restaurants 12 in Restaurant Reservations are made online in real-time San Francisco1 Source: 1) Zagat Survey 2008: San Francisco (43%), Atlanta (40%), Washington D.C. (37%), NewYork (17%.)
  • 5. Aussies LOVE the Convenience of Online Bookings Car Hire Flights Hotels 68% booked online 65% booked online 50% booked online Restaurants Source: Google – Jigsaw Research 2009 V22.09NOV09
  • 6. Why Customers PREFER Real-Time Reservations... More Instant Convenient “I don’t get busy signals, I don’t get put on hold & “I can make the reservation I don’t have to wait hours for whenever I want to” an e-mail response!” Easier More “I searched online, so Reliable naturally it would be great if I could also “I know my book online” reservation will be accurate” Source: Cornell University (The Centre for Hospitality Research), How Restaurant Customers View On-Line Reservations, Vol 9, No 5, March 2009.
  • 7. Australia’s LARGEST Restaurant Booking Network 1.5M customers searching for restaurants every month! Denotes Premium Booking Partner (agreed additional level of joint marketing activity) A-List Guide & Food Wine Sleep: Search Prioritisation due to commence Feb 2010. V22.09NOV09
  • 8. Make a Booking Changing the way Australians Book Restaurants! Automatic 24-Hour Reminder Instant Confirmation Automatically cross-sells (Reservation Number) Instant Notification alternate times Automatic Database Builder Instant Notification Personalisation (allergies, birthdays) Automatic 24-Hour Reminder Real-time Syncronisation with your Electronic Reservation Diary (ERD) V22.09NOV09
  • 9. of restaurants using The Advantages for Restaurants 59% on-line bookings see an increase in bookings! SAVE MONEY INCREASE BOOKINGS SUPERIOR SERVICE Reduce e-mail tag Bookable 24/7 More consistent Reduce voice-message tag Attract additional bookings Improved reliability Reduce labour costs Capture lost bookings Increased satisfaction "Dimmi gives our customers "If you don't use this system you "Online real-time reservations the opportunity to book 24/7 are an idiot. The Dimmi booking have allowed our staff more time without taking up time from system is magic - 200 people to focus on service training & staff. Dimmi will soon become booking in our first 2 weeks. Can product knowledge." the normal booking process." any other system beat that??? Tim Connell, GM Craig Macindoe , Owner Pat Sullivan, Manager (Coast) (MuMu Grill) (Restaurant Balzac) Source: Cornell University (The Centre for Hospitality Research), How Restaurant Customers View On-Line Reservations, Vol 9, No 5, March 2009. V22.09NOV09
  • 10. 1 in 3 Restaurants in the USA use an Electronic Diary vs Open for bookings 24/7 Automatically database builder Saves time & money by improving efficiencies Converts website traffic into revenue Superior customer service experience Automated no-show management Automated Booking Confirmation & Reminder Reporting capabilities Global Remote Access 24/7 Secure remote back-up of reservations V22.09NOV09
  • 11. Introductory Offer – FIRST 1,000 RESTAURANTS ONLY! SAVE $2,000 EVERY YEAR RESERVATION DIARY DIRECT BOOKING REFERRAL BOOKING FREE $3.00 per person $1.00 per person …no bookings, no cost Prices: All prices exclude GST. V22.09NOV09
  • 12. OVER 550 Restaurants Across Sydney, Melbourne & Brisbane 100+ joining Including 60% of Sydney’s “hatted” restaurants! every week! V22.09NOV09
  • 13. MELBOURNE CBD EAST
  • 14. NORTH/WEST SOUTH
  • 15. SYDNEY CBD EASTERN SUBURBS V22.09NOV09
  • 16. NORTH SHORE INNER WEST V22.09NOV09
  • 17. QUEENSLAND V22.09NOV09
  • 18. HOTELS & GROUPS V22.09NOV09

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