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Non – verbal communication
- 1. NON – VERBAL COMMUNICATION
- 2. Function Forms Cultural Differences
- 4. DID YOU KNOW
- 5. The impact of message is:
- 7. 38% vocal (tone of voice, inflection)
- 9. Forms
- 10. Body Language…
- 11. Paralanguage…
- 12. Space Language…
- 13. Body Language Have you ever heard anyone said: ‘His action spoke so loudly I couldn`t hear what he said!’
- 15. Humans produce UP TO 700,000differentsigns.
- 16. The face is capable of over 250,000expressions
- 17. There are 5,000distinct HAND gestures
- 18. There are catalogued 1,000 different POSTURESand their accompanying GESTURES
- 19. Human perceived 82% of the information by the eyes
- 21. There are three ways…
- 22. As a directreplacementfor words
- 23. As a reinforcementof our words
- 24. As a mirror of our inner emotions and attitudes
- 25. NONVERBAL BEHAVIOR INTERPRETATION Evaluation, thinking
- 26. Doubt, lying
- 28. Anticipation
- 30. Dejection
- 31. Defensiveness
- 34. Trust me!
- 35. You’re in good hands!
- 37. Look at that!
- 39. Things are going badly.
- 41. GESTURES AROUND THE WORLD EGYPT Be Patient! ITALY What exactly do you mean? GREECE That`s just perfect!
- 42. This is ‘good’ to Westerners,‘one’ to Italians,‘five’ to Japanese and ‘up yours’ to Greeks.
- 43. Showing this American gesture is a jailable offence in Italy
- 44. ‘OK’ to a Western,‘money’ to a Japanese, ‘zero’ to the French and INSULTING to the Turks and Brazilians!
- 45. So What Does It All Mean?
- 46. It`s the most important.
- 47. Body language is important…
- 48. Messages are more believable…
- 49. Emotions are communicated by cues
- 50. NOW YOU KNOW
- 51. Bibliography Pease, A., Pease B. (2004) The Definitive Book of Body Language. New York: Bantam Dell http://psychology.about.com