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eCommerce SEO: SEOZONE Istanbul
 

eCommerce SEO: SEOZONE Istanbul

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eCommerce SEO: SEOZONE Istanbul eCommerce SEO: SEOZONE Istanbul Presentation Transcript

  • eCommerce SEO: Content and Link Strategies STEPHANIE CHANG
  • STEPHANIE CHANG Consultant, Distilled stephanie.chang@distilled.net @stephpchang
  • eCommerce Sites are Challenging
  • They can contain legacy URL structures that are difficult to change
  • resulting in ugly URLs like this http://www.site.com/lists/nonbrowseskussetgrid.aspx?SkusetId=813166&cm_sp=W13_09_902_LYSOL-_-Na-_- Na&web_track_id=103708553&position_id=7&promocode=99999&lcb=1
  • That cause massive duplicate content issues across thousands of product pages.
  • But URLs aren’t the only reason why duplicate content exists on eCommerce sites
  • These product pages have the same content as other eCommerce sites because the only content they contain comes from the manufacturer’s product description.
  • Thin and duplicate content significantly increases your site’s chances of getting hit by Panda
  • It’s about having unique content. Not unique as in what % of my content is different from every other site
  • Unique as in standing out. Here’s a great article on redefining unique content.
  • Not to mention eCommerce sites are known Stephanie Chang@stephpchang for having “boring” category pages that few sites want to link to.
  • Why? Many eCommerce sites lack a unique value proposition. Stephanie Chang@stephpchang Think about your site.
  • What Makes Your Site Unique?
  • Short-Term Tactical/Strategic Content Ideas
  • Encourage Product Reviews Stephanie Chang@stephpchang Make it obvious for customers to write product reviews. Remind users to write reviews, while also offering them incentives to do so (especially for the first reviewer). Amazon Email Amazon Incentive
  • Or Analyze the Reviews Yourself Stephanie Chang@stephpchang Like Revoo’s Just Buy This One
  • Look Into Utilizing Product Review Vendors (for English-speaking audiences) Stephanie Chang@stephpchang http://www.seoverflow.com/ecommerce-product-reviews/ by @balibones Make sure review content appears within the code and mark up aggregate reviews using schema.org
  • Sell “Unique” Products. Stephanie Chang@stephpchang Get press coverage based on the interest it receives Coverage = links!
  • Example of a Unique Product Stephanie Chang@stephpchang Zombie Apocalypse Shopping Experience from wish.co.uk
  • Or a Unique Twist on Common Products Stephanie Chang@stephpchang Robot Tea Infuser generated 789 Links from 201 LRDs for Modcloth
  • These Products Aren’t One-Time Opportunities Leverage new opportunities by pitching fresh angles Original product released in 2011
  • Produce Product Videos – Increase Conversions and Rankings Stephanie Chang@stephpchang Should be placed on product pages (not on YouTube). Utilize rich snippets. Example of rich snippets appearing in the Google SERPs
  • Videos Can Also Be Transcribed Stephanie Chang@stephpchang Video transcriptions are considered unique content.
  • Receive Credit for Photos Stephanie Chang@stephpchang Make photos embeddable. Add a script to images, so if someone right clicks on it, they’ll get an embed code with a link. http://www.paddymoogan.com/embeddemo/
  • Incentivize and Intrigue Customers Stephanie Chang@stephpchang Plant Konami codes on the site to reveal product discounts. Change it every day to a different product - generate traffic, awareness, and links. Received links from: www.independent.co.uk ww.gizmodo.co.uk www.buzzfeed.com
  • Want More Tips? Stephanie Chang@stephpchang http://www.linkbuildingbook.com/link-building- resources.html#Ecommerce
  • These work for awhile, but have limited potential. It’s time to start thinking long term.
  • The Content Strategy
  • Short-term strategies usually involve getting links, but not necessarily the acquisition of customers.
  • Our end goal should be to acquire BOTH links and customers
  • by growing long-term organic traffic through content that speaks to our brand.
  • So That We Can Create This! Stephanie Chang@stephpchang via Adria Saracino, Head of Outreach at Distilled http://www.slideshare.net/DistilledSEO/adria-saracinosearchlove-san-diego-2013why- your-cm-is-failingfinal
  • You Need to Gather Data Stephanie Chang@stephpchang Using existing data from Google Analytics, various SEO Tools, and conducting competitor analysis 1. Google Analytics 2. SEO Metrics 3. Keyword Research 4. Competitor Analysis 5. Existing Content Review
  • Obtain Customer/Product Insights Stephanie Chang@stephpchang By surveying/interviewing existing customers and going through the sales process yourself
  • Figure Out Your Audience Stephanie Chang@stephpchang Now, it’s time to put together some customer personas based on the data we collected.
  • Understand Your Brand Voice Stephanie Chang@stephpchang http://voiceandtone.com A great brand voice guide by MailChimp
  • And Incorporate that Brand Voice Into Your Content Stephanie Chang@stephpchang Ensure your content speaks to your audience personas (example: Bonobos.com) Email campaigns Lookbook
  • Create a Content Plan Stephanie Chang@stephpchang An editorial calendar will keep all planned content organized and make sure everyone is on the same page. http://contentmarketinginstitute.com/2010/08/content-marketing-editorial-calendar/
  • Future of Commerce - integration of commerce and content Stephanie Chang@stephpchang Example: Whole Foods puts together an online magazine
  • And Red Bull Stephanie Chang@stephpchang http://contently.com/strategist/2012/01/24/red-bull-media-house/
  • Here’s What You Create With This Data Stephanie Chang@stephpchang Mr. Porter Video Series. This specific video received 108,918 views – perfect way to leverage brand awareness utilizing YouTube
  • And there’s more from Mr. Porter These numbers did not come from link building, but from a cohesive content strategy.
  • Other Types of Content You Can Create Customized Products From Polyvore and Kate Spade Saturday
  • When Putting Together This Content, Think about How PR and SEO Can Work Together Integration helps in identifying keywords to target and the type of stories to pitch that will generate organic search value.
  • Asking for Links from Journalists Be gentle when asking for a link. Ask for attribution/credit and be sure to ask for the followed link at the beginning.
  • Don’t Forget to Think Outside the Box and Have Fun! http://producten.hema.nl/
  • Metrics to Measure Success
  • Create an eCommerce Tracking Plan Stephanie Chang@stephpchang http://cutroni.com/blog/category/ecommerce/ A great resource for all your Google Analytics ecommerce tracking needs.
  • Metrics to Measure Success Stephanie Chang@stephpchang http://www.convinceandconvert.com/content-marketing-2/the-4-types-of-content-metrics- that-matter/ Organic Traffic, Page Views, Downloads Facebook Likes, Shares, Tweets Trials/Demo/Email Sign ups Revenue, Lifetime Value of Customer
  • Content Funnel + Metrics Consolidation of Content Based on Where It Sits in the Funnel Consumption Metrics Share Metrics Lead Generation Metrics Sales/Retention Metrics
  • • LCV / RFM • Churn % • Retention % • Repeat visits • Net promoter score • Purchases • LCV / RFM • CPA • Avg. $/user • Latency • Sign-ups • Inquiries • Downloads • Referrals • Assisted leads @stephpchangStephanie Chang CONSUME LEAD SELL/RETAINRETAIN • Mentions • Shares • Links • Traffic • Rankings • Affinity http://www.slideshare.net/DistilledSEO/adria-saracinosearchlove-san-diego-2013why-your-cm-is-failingfinal
  • See, Think, Do Stephanie Chang@stephpchang http://www.kaushik.net/avinash/see-think-do-content-marketing- measurement-business-framework/
  • The Content Marketing Framework Keep iterating and learning throughout this process.
  • Have clarity on what content speaks to your site’s core audience
  • This will ultimately garner both customers and links.
  • Thanks. Any questions? STEPHANIE CHANG stephanie.chang@distilled.net @stephpchang