Sheffield University Student Visit #1

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Sheffield University Student Visit, 1 December 2011

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Sheffield University Student Visit #1

  1. 1. Stephen Town, Director of Information & University Librarian Welcome & Overview Sheffield University Students 1st December 2011
  2. 2. Programme 1300-1345 Director’s overview 1345-1415 Liaison & relationships 1415-1515 Buildings, services & tour 1515-1545 Digital library developments 1545-1600 Final questions
  3. 3. Director’s Summary • University Context • Information Directorate • Information Strategy • Projects • Finance & Governance • Quality & Performance • Current issues
  4. 4. UNIVERSITY CONTEXT
  5. 5. • Founded 1963 • UK top ten; RAE 8th; World 81st; 94 Group; WUN • 15,265 students • >30 departments in humanities, social sciences, science • Campus growth – Heslington East • Collegiate and inclusive The University
  6. 6. • > 1m items • >100 staff • Archives extensive & unique • Developing digital library expertise • Director of Library & Archives 2007; Director of Information 2009 • Part of a broader Information Directorate The University Library
  7. 7. Branch Libraries & beyond • York Minster: the oldest and largest Cathedral Library in the country – Operated under a unique partnership between the Dean & Chapter and the University of York • King’s Manor Library • Associations with – The Railway museum – Yorkshire Country House partnership
  8. 8. • Directorate reorganised in 2010/11 • Aims: – Support the Director in strategy fulfillment – Ability to offer joined up services, particularly in new user facilities – Better structured to deliver University Information Strategy Information Directorate
  9. 9. Senior Management Structure
  10. 10. Example Divisional Structure (Operations)
  11. 11. Example Divisional Structure (Strategy)
  12. 12. Content Division
  13. 13. Archives Division
  14. 14. INFORMATION STRATEGY
  15. 15. University Plan 1 “A world leader in the creation of knowledge…the sharing of knowledge … and the application of knowledge” “We are custodians of knowledge …”
  16. 16. University Plan 2 “1.2 Information technology plays an increasingly important role … academic excellence will increasingly depend on implementing technological innovation … [for] learning … research … and multidisciplinary collaboration”
  17. 17. Needs ‘Students want high quality, stimulating T&L’ ‘They still desire a good library service ..real space for group work and interaction’ ‘Researchers want collaborative tools … mechanisms for depositing research outputs … communication for … collaborative research’ ‘Library needs to support a range of repositories … new teaching materials require management and storage’ ‘All require training and support’
  18. 18. Consultation priorities – in top six • Information content More than half the respondents ranked this first, and two-thirds in the top three • Repositories and processes for academic content collection • A virtual library platform • Learning spaces
  19. 19. Information Strategy Roadmap Strategy “vision-led and outcome driven”; consisting of six programmes: 1. Information & Communications Systems 2. Portals & Access Systems 3. Content & Knowledge Assets 4. IT Infrastructure 5. Integration Processes & Policies 6. Spaces
  20. 20. Portals & access systems • Virtual Library platform • Staff and student portals • Web site development • Discovery tools
  21. 21. Content • World class information resources – Print and digital • Academic repositories • Modern media capability
  22. 22. Spaces • Learning spaces on Heslington East • Refurbishment of the JB Morrell Library • Refurbishment of the former Computer Science Department as the Harry Fairhurst building
  23. 23. Enabling strategies • Relationships • Quality • Staff & culture • Resourcing • Collaboration & partnerships
  24. 24. FINANCE & GOVERNANCE
  25. 25. Library Finance • Staff (50%) – Numbers 150; 90 fte – Cost £3.2m • Content (40%) – Books £0.4m – Serials £2.3m • Other expenditure (10%) £0.4m – Income (£0.4m), capital (£25m+) & new fees (£0.7m)
  26. 26. Governance structure
  27. 27. QUALITY & PERFORMANCE
  28. 28. Quality & Data collection • Quality assurance • Peer review & benchmarking • Performance indicators – SCONUL statistics – Balanced scorecard • Quality culture – User satisfaction measures & surveys
  29. 29. LibQUAL+: all core items trends 0 1 2 3 4 5 6 7 8 9 2008 2009 2010 2011 MeanRating Year University of York LibQUAL+ Survey Trends Minimum Mean Desired Mean Perceived Mean
  30. 30. LibQUAL+ 2011: all Library users
  31. 31. Culture, Policy and current issues • Change and staff culture & capability • Extension of traditional role • Digital media, services and curation • Pedagogical change & technology • Relationships • Information policy • Publishing
  32. 32. Questions?

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